TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Anyone can do this! Easy to use, very straightforward. I have been using TurboTax for years. It's quick and efficient. As long as I have my information ready, it's hard to mess up!
Date published: 2021-02-19
Rated 5 out of 5 by from Quick easy and efficient They handle my taxes every year and with E filing I get my return back even faster.
Date published: 2021-02-19
Rated 5 out of 5 by from Really great product Tax preparation and filings can be complicated. TurboTax simplifies the process and leads you through preparation and filings
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo tax is good Quick and easy to file and also easy to understand
Date published: 2021-02-19
Rated 4 out of 5 by from EASY TO DO! Turbo Tax is always easy and guides you through everything. I hate that it is no longer free or that cheap. $80 to do Federal and State. But still cheaper than going to a tax preparer.
Date published: 2021-02-19
Rated 3 out of 5 by from Buggy Mess for 2020 I have used TurboTax for 6 years now and usually its fine but this year was buggy mess. The data imports kept throwing errors on fields that were empty and then kept reimporting the same documents after I already deleted them and entered them manually. After I finally fixed everything, for some reason didn't add state product to my cart so I kept getting errors when trying to file, so then I deleted my state and did it again and THEN it gave me the option to add state and finally went through. I started over COMPLETELY 3 times and I can't even count how many times I kept trying to reimport and delete the same tax docs for 1099-INT and W2. Idk what happened it used to be so smooth.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax was GREAT My experience using turbotax was great. I had no problems with doing my taxes myself this is the best way to go.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo TaX NEVER DISAPPOINTS Its always easy to get this all done and its very self explanatory.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Excellent Filing taxes has never been easier. I've been using TurboTax for a few years now and I have nothing but good things to say about it. I love how fast, affordable and easy it is to file.
Date published: 2021-02-19
Rated 5 out of 5 by from Katherine Is AMAZING! I hit a snag with information being transferred from federal to state. I spoke with Katherine, who went above and beyond to solve my problem. She was extremely knowledgeable, and solved my "crisis" with kindness and expertise!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Anyone can do this! Easy to use, very straightforward. I have been using TurboTax for years. It's quick and efficient. As long as I have my information ready, it's hard to mess up!
Date published: 2021-02-19
Rated 5 out of 5 by from Quick easy and efficient They handle my taxes every year and with E filing I get my return back even faster.
Date published: 2021-02-19
Rated 5 out of 5 by from Really great product Tax preparation and filings can be complicated. TurboTax simplifies the process and leads you through preparation and filings
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo tax is good Quick and easy to file and also easy to understand
Date published: 2021-02-19
Rated 4 out of 5 by from EASY TO DO! Turbo Tax is always easy and guides you through everything. I hate that it is no longer free or that cheap. $80 to do Federal and State. But still cheaper than going to a tax preparer.
Date published: 2021-02-19
Rated 3 out of 5 by from Buggy Mess for 2020 I have used TurboTax for 6 years now and usually its fine but this year was buggy mess. The data imports kept throwing errors on fields that were empty and then kept reimporting the same documents after I already deleted them and entered them manually. After I finally fixed everything, for some reason didn't add state product to my cart so I kept getting errors when trying to file, so then I deleted my state and did it again and THEN it gave me the option to add state and finally went through. I started over COMPLETELY 3 times and I can't even count how many times I kept trying to reimport and delete the same tax docs for 1099-INT and W2. Idk what happened it used to be so smooth.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax was GREAT My experience using turbotax was great. I had no problems with doing my taxes myself this is the best way to go.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo TaX NEVER DISAPPOINTS Its always easy to get this all done and its very self explanatory.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Excellent Filing taxes has never been easier. I've been using TurboTax for a few years now and I have nothing but good things to say about it. I love how fast, affordable and easy it is to file.
Date published: 2021-02-19
Rated 5 out of 5 by from Katherine Is AMAZING! I hit a snag with information being transferred from federal to state. I spoke with Katherine, who went above and beyond to solve my problem. She was extremely knowledgeable, and solved my "crisis" with kindness and expertise!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14407