TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from its done and my tax advisor ROCKS! I had issues and Mrs. Sydney helped me out. I would use this service again
Date published: 2022-02-12
Rated 5 out of 5 by from Multiple ways to get answers to your questions I love the way you are able to confirm your information on the tax returns to ensure you are answering the questions properly. Additionally, it explains why and how tax credits are given. In this case, I was unsure of how to report that my ex claimed my child and received child credits and stimulus pay that was not his. Turbo tax explained what to do and even provided videos of how the child tax credits are based. It let me know that I could simply answer my side of the story and IRS will then determine whether my ex will have to repay what he claimed. I will not be held responsible and will still receive the child tax credit as due.
Date published: 2022-02-12
Rated 5 out of 5 by from Great Job Turbo Tax1 Turbo Tax did a great job filing my taxes. Thanks Turbo Tax!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax makes Tax Time a Breeze! I'm so thrilled that my taxes only took a few hours to do this year with Turbo Tax. I especially like the thoughtful prompts and support that guide you every step of the way! Thanks so much Turbo Tax for helping make my tax filing go smoothly this year!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Great I usually use Turbo Tax and things usually come out okay. Can be a little confusing but I get through it
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is greatly convenient! TurboTax is greatly convenient for when you can't get to a ectual place that does taxes. I been with TurboTax for years and have not had a major problem out of them.
Date published: 2022-02-12
Rated 5 out of 5 by from Love It Makes my experience easy and seamless every year!!
Date published: 2022-02-12
Rated 4 out of 5 by from Overall Satisfaction The process was very easy and self-evident; however, this year there was an error report that disallowed us to e-file for approximately one week before the error was remedied. This caused initial frustration as I'd thought the error was my own. But, it turns out it was a system error and was resolved. Hence, I successfully e-filed my taxes today. Should be all set!
Date published: 2022-02-12
Rated 4 out of 5 by from Easy Peasy Super easy, walks through every step. A kid do it! For more experienced users, it may seem a but tedious though.
Date published: 2022-02-12
Rated 3 out of 5 by from Random errors Been using turbotax for almost 20 years. This year, despite still having no dependents, I cannot file taxes without filling out a form for Child Tax Credits. Never had an error like that before, cannot recall any error that would refuse to clear.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14403
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from its done and my tax advisor ROCKS! I had issues and Mrs. Sydney helped me out. I would use this service again
Date published: 2022-02-12
Rated 5 out of 5 by from Multiple ways to get answers to your questions I love the way you are able to confirm your information on the tax returns to ensure you are answering the questions properly. Additionally, it explains why and how tax credits are given. In this case, I was unsure of how to report that my ex claimed my child and received child credits and stimulus pay that was not his. Turbo tax explained what to do and even provided videos of how the child tax credits are based. It let me know that I could simply answer my side of the story and IRS will then determine whether my ex will have to repay what he claimed. I will not be held responsible and will still receive the child tax credit as due.
Date published: 2022-02-12
Rated 5 out of 5 by from Great Job Turbo Tax1 Turbo Tax did a great job filing my taxes. Thanks Turbo Tax!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax makes Tax Time a Breeze! I'm so thrilled that my taxes only took a few hours to do this year with Turbo Tax. I especially like the thoughtful prompts and support that guide you every step of the way! Thanks so much Turbo Tax for helping make my tax filing go smoothly this year!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Great I usually use Turbo Tax and things usually come out okay. Can be a little confusing but I get through it
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is greatly convenient! TurboTax is greatly convenient for when you can't get to a ectual place that does taxes. I been with TurboTax for years and have not had a major problem out of them.
Date published: 2022-02-12
Rated 5 out of 5 by from Love It Makes my experience easy and seamless every year!!
Date published: 2022-02-12
Rated 4 out of 5 by from Overall Satisfaction The process was very easy and self-evident; however, this year there was an error report that disallowed us to e-file for approximately one week before the error was remedied. This caused initial frustration as I'd thought the error was my own. But, it turns out it was a system error and was resolved. Hence, I successfully e-filed my taxes today. Should be all set!
Date published: 2022-02-12
Rated 4 out of 5 by from Easy Peasy Super easy, walks through every step. A kid do it! For more experienced users, it may seem a but tedious though.
Date published: 2022-02-12
Rated 3 out of 5 by from Random errors Been using turbotax for almost 20 years. This year, despite still having no dependents, I cannot file taxes without filling out a form for Child Tax Credits. Never had an error like that before, cannot recall any error that would refuse to clear.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14403