TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from amazinggggg super helpful and easy to file taxes especially filing ur taxes for the first time
Date published: 2021-02-13
Rated 5 out of 5 by from Always easy to use. I would say about 95% of the time I have no issues when using turbo tax but when I it is because I have some confusion about what they are asking. Thankfully, Turbo Tax has little highlighted links that have details about what they are asking to clarify and resolve any confusion. There is also the live chat help that I have only had to use once but worked and answered my questions perfectly.
Date published: 2021-02-13
Rated 3 out of 5 by from Convenient but expensive Thought that I was paying $90 and it ended up being $150
Date published: 2021-02-13
Rated 5 out of 5 by from Julz User Friendly, educates, teaches, Super easy to use
Date published: 2021-02-13
Rated 5 out of 5 by from Great service. Website works good. It's very easy to gt what you need. Or find I should say. Thanks. Had trouble with the rejection process. But I'm good now. Hopefully it go through now.
Date published: 2021-02-13
Rated 1 out of 5 by from The most difficult year yet. I've been using Turbotax to file since my very first job in 2006. Every year it has been a very straightforward process. This year was a nightmare. I encountered several bugs where information would get flipped between multiple W-2s. I encountered the "unable to e-file bug" three times. The only solution to this bug is to delete your form and restart. This crushed my confidence in the accuracy of my file, because the amount of taxes I owed would change EVERY TIME. I don't know what has gone wrong this year, but I hope that it gets fixed. If I encounter these problems next tax season, I won't be returning.
Date published: 2021-02-13
Rated 5 out of 5 by from Good value with quality Good experience once again. Saved time and money. Peace of mind.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy to Use Simple and easier to use than ever. TurboTax seems to be faster with each passing year
Date published: 2021-02-13
Rated 5 out of 5 by from Loyal Customer for years Every time I use TurboTax it is exciting, easy, and educational. The process is simple for the user, and allows thorough checking throughout the process to make sure everything is accounted for, and then some. I haven't needed to consider another option to filing my taxes for years, and plan to continue as a loyal customer for years to come.
Date published: 2021-02-13
Rated 3 out of 5 by from I'm a little disappointed at how much you charged. Not quite what I expected. Still comfused about some items.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14397
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from amazinggggg super helpful and easy to file taxes especially filing ur taxes for the first time
Date published: 2021-02-13
Rated 5 out of 5 by from Always easy to use. I would say about 95% of the time I have no issues when using turbo tax but when I it is because I have some confusion about what they are asking. Thankfully, Turbo Tax has little highlighted links that have details about what they are asking to clarify and resolve any confusion. There is also the live chat help that I have only had to use once but worked and answered my questions perfectly.
Date published: 2021-02-13
Rated 3 out of 5 by from Convenient but expensive Thought that I was paying $90 and it ended up being $150
Date published: 2021-02-13
Rated 5 out of 5 by from Julz User Friendly, educates, teaches, Super easy to use
Date published: 2021-02-13
Rated 5 out of 5 by from Great service. Website works good. It's very easy to gt what you need. Or find I should say. Thanks. Had trouble with the rejection process. But I'm good now. Hopefully it go through now.
Date published: 2021-02-13
Rated 1 out of 5 by from The most difficult year yet. I've been using Turbotax to file since my very first job in 2006. Every year it has been a very straightforward process. This year was a nightmare. I encountered several bugs where information would get flipped between multiple W-2s. I encountered the "unable to e-file bug" three times. The only solution to this bug is to delete your form and restart. This crushed my confidence in the accuracy of my file, because the amount of taxes I owed would change EVERY TIME. I don't know what has gone wrong this year, but I hope that it gets fixed. If I encounter these problems next tax season, I won't be returning.
Date published: 2021-02-13
Rated 5 out of 5 by from Good value with quality Good experience once again. Saved time and money. Peace of mind.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy to Use Simple and easier to use than ever. TurboTax seems to be faster with each passing year
Date published: 2021-02-13
Rated 5 out of 5 by from Loyal Customer for years Every time I use TurboTax it is exciting, easy, and educational. The process is simple for the user, and allows thorough checking throughout the process to make sure everything is accounted for, and then some. I haven't needed to consider another option to filing my taxes for years, and plan to continue as a loyal customer for years to come.
Date published: 2021-02-13
Rated 3 out of 5 by from I'm a little disappointed at how much you charged. Not quite what I expected. Still comfused about some items.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14397