TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to use Always explains everything clearly and walks you through it
Date published: 2021-02-20
Rated 5 out of 5 by from Very helpful It was most excellent. customer service was most helpful
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is easy to use ! I have used turbo tax for years and return to with confidence each new year
Date published: 2021-02-20
Rated 4 out of 5 by from Federal Easy, State Not So Easy Always love how easy it is to use TurboTax. Filing Federal was very easy. Filing State for Missouri was very complicated. And I'm still not sure that I did it correctly
Date published: 2021-02-20
Rated 1 out of 5 by from This year's edition was buggy Had to enter in my data multiple times. Screens got stuck. At the end, the software said I had a mistake and my bill then doubled. Looking back it apparently had stashed some incomplete versions of forms and duplicated a few of them. I had to go back and remove the duplicates and then recheck everything. There was even a point where it couldn't auto complete a form based on the previous year's taxes (which it had a record of) with no reason as to why I had to manually enter all the fields. What is the point? I hate this company so much.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Fantastic TurboTax has been taking care of the military for years. They have been here to make tax season a lot less stressful. They see the process through until it is done right. Thanks TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by from Best option to file Easy to follow along, this was my first year to file jointly and it was a piece of cake.
Date published: 2021-02-20
Rated 4 out of 5 by from Have used it for years, this is the first issue I was confused why it made me go back and do another w2 for the same employer. I had to start over and delete one.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peasy Really simple to complete. I enjoyed the experience
Date published: 2021-02-20
Rated 3 out of 5 by from it was a bit difficult doing myself but did it It was cool, but sometimes difficult with all the tax changes.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14396
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Always explains everything clearly and walks you through it
Date published: 2021-02-20
Rated 5 out of 5 by from Very helpful It was most excellent. customer service was most helpful
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is easy to use ! I have used turbo tax for years and return to with confidence each new year
Date published: 2021-02-20
Rated 4 out of 5 by from Federal Easy, State Not So Easy Always love how easy it is to use TurboTax. Filing Federal was very easy. Filing State for Missouri was very complicated. And I'm still not sure that I did it correctly
Date published: 2021-02-20
Rated 1 out of 5 by from This year's edition was buggy Had to enter in my data multiple times. Screens got stuck. At the end, the software said I had a mistake and my bill then doubled. Looking back it apparently had stashed some incomplete versions of forms and duplicated a few of them. I had to go back and remove the duplicates and then recheck everything. There was even a point where it couldn't auto complete a form based on the previous year's taxes (which it had a record of) with no reason as to why I had to manually enter all the fields. What is the point? I hate this company so much.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Fantastic TurboTax has been taking care of the military for years. They have been here to make tax season a lot less stressful. They see the process through until it is done right. Thanks TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by from Best option to file Easy to follow along, this was my first year to file jointly and it was a piece of cake.
Date published: 2021-02-20
Rated 4 out of 5 by from Have used it for years, this is the first issue I was confused why it made me go back and do another w2 for the same employer. I had to start over and delete one.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peasy Really simple to complete. I enjoyed the experience
Date published: 2021-02-20
Rated 3 out of 5 by from it was a bit difficult doing myself but did it It was cool, but sometimes difficult with all the tax changes.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14396