TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Free version cost me 80 bucks Easy to do my simple taxes, but was advertised as free to file but actually cost me $40 for Federal and another $40 for State. I feel like a fish that was reeled in, I paid it just because I was to lazy to calculate my taxes again.
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent step-by-step instructions Most employers are set up with this service so your W2 is probably already on file with TurboTax. Basic gives very helpful and clear explanations about what the IRS is actually asking for (which box on the W2, how to report income from other states, etc.) Good for people with recent changes like immigration or moving, change in relationship, or change in job status especially in 2020.
Date published: 2021-02-19
Rated 5 out of 5 by from Reliable!! I have used TurboTax for years now and they always do a great job. Reliable and easy to navigate and if I ever have any questions an agent is always available.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome! Amazing service! Rapid responses and accurate! Very professional
Date published: 2021-02-19
Rated 5 out of 5 by from Turbon Tax is the Best!!! So user friendly...and they really do check every possible avenue for your refund.
Date published: 2021-02-19
Rated 5 out of 5 by from First time filing taxes. This was my first year to ever have to file my own taxes away from my parents and Turbo Tax made it so easy for me!
Date published: 2021-02-19
Rated 5 out of 5 by from so easy i absolutely love Turbo tax, incredibly fast and easy
Date published: 2021-02-19
Rated 3 out of 5 by from it is ok it is ok but a bit tiring and seems made for people who dont understand the basic concept
Date published: 2021-02-19
Rated 2 out of 5 by from Price went through the roof Filed with turbotax for years. Always deluxe with max for federal and state. Has always been $120-130. This year it was $180. Don't think I will be back next year, will find a better option.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax went a lot smoother this year. Only had to "Force" one item this year related to adjustment of Cap Gains
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Free version cost me 80 bucks Easy to do my simple taxes, but was advertised as free to file but actually cost me $40 for Federal and another $40 for State. I feel like a fish that was reeled in, I paid it just because I was to lazy to calculate my taxes again.
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent step-by-step instructions Most employers are set up with this service so your W2 is probably already on file with TurboTax. Basic gives very helpful and clear explanations about what the IRS is actually asking for (which box on the W2, how to report income from other states, etc.) Good for people with recent changes like immigration or moving, change in relationship, or change in job status especially in 2020.
Date published: 2021-02-19
Rated 5 out of 5 by from Reliable!! I have used TurboTax for years now and they always do a great job. Reliable and easy to navigate and if I ever have any questions an agent is always available.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome! Amazing service! Rapid responses and accurate! Very professional
Date published: 2021-02-19
Rated 5 out of 5 by from Turbon Tax is the Best!!! So user friendly...and they really do check every possible avenue for your refund.
Date published: 2021-02-19
Rated 5 out of 5 by from First time filing taxes. This was my first year to ever have to file my own taxes away from my parents and Turbo Tax made it so easy for me!
Date published: 2021-02-19
Rated 5 out of 5 by from so easy i absolutely love Turbo tax, incredibly fast and easy
Date published: 2021-02-19
Rated 3 out of 5 by from it is ok it is ok but a bit tiring and seems made for people who dont understand the basic concept
Date published: 2021-02-19
Rated 2 out of 5 by from Price went through the roof Filed with turbotax for years. Always deluxe with max for federal and state. Has always been $120-130. This year it was $180. Don't think I will be back next year, will find a better option.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax went a lot smoother this year. Only had to "Force" one item this year related to adjustment of Cap Gains
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14395