TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Lonnie Helped me. Love the live help features Lonnie with 46 years of experience helped me and he was super helpful, insightful, and kind. I really appreciated his knowledge and help!
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and helpful Turbo Tax is easy to use and navigate. I like the part where you can work on what you want to work on and go to the sections you need.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to Use! I like the fact that so much information drops into Turbo Tax easily. It saves me so much time not having to download all my personal information and details on employer and bank information that's the same year after year. I also REALLY appreciated being able to download a pretty complicated end of the year consolidated report from my financial institution!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is the best option I've been using turbotax for business and personal for years. I would not choose another way to file our corporation c taxes. Our personal tax refunds have been larger because they catch all those little things an accountant misses.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes Made easy This is the 15 th year I have used turbo tax. I found it very easy to follow and all forms I needed was in the program. Far better than running to the library fir a form.
Date published: 2022-04-14
Rated 5 out of 5 by from EXCELLENT EASY TO USE, VERY INFORMATIVE. I wish the chat function was more helpful when I had a question
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is great! They ask the right questions that pertain to your profession, getting you all the deductions that you are entitled to.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax live was a TERRIBLE Experience The entire process took too long--over 6 weeks to get my taxes prepared. I was passed along to three tax "experts" who never provided proper communication as to why my account moved through multiple hands. There is absolutely NO escalation path within turbo tax support team--they will never follow up, call you back or address your concerns with an identified manager. I will never use this service again
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is a lifesaver Have used Turbo Tax for many years and found it to be accurate and simple to us.
Date published: 2022-04-14
Rated 2 out of 5 by from Could be better Last year I had a schedule C. This year i did not and you ran me throudh truck expenses. No C no truck expenses, you need to fix
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1440
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Lonnie Helped me. Love the live help features Lonnie with 46 years of experience helped me and he was super helpful, insightful, and kind. I really appreciated his knowledge and help!
Date published: 2022-04-14
Rated 5 out of 5 by from Easy and helpful Turbo Tax is easy to use and navigate. I like the part where you can work on what you want to work on and go to the sections you need.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to Use! I like the fact that so much information drops into Turbo Tax easily. It saves me so much time not having to download all my personal information and details on employer and bank information that's the same year after year. I also REALLY appreciated being able to download a pretty complicated end of the year consolidated report from my financial institution!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is the best option I've been using turbotax for business and personal for years. I would not choose another way to file our corporation c taxes. Our personal tax refunds have been larger because they catch all those little things an accountant misses.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes Made easy This is the 15 th year I have used turbo tax. I found it very easy to follow and all forms I needed was in the program. Far better than running to the library fir a form.
Date published: 2022-04-14
Rated 5 out of 5 by from EXCELLENT EASY TO USE, VERY INFORMATIVE. I wish the chat function was more helpful when I had a question
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is great! They ask the right questions that pertain to your profession, getting you all the deductions that you are entitled to.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax live was a TERRIBLE Experience The entire process took too long--over 6 weeks to get my taxes prepared. I was passed along to three tax "experts" who never provided proper communication as to why my account moved through multiple hands. There is absolutely NO escalation path within turbo tax support team--they will never follow up, call you back or address your concerns with an identified manager. I will never use this service again
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is a lifesaver Have used Turbo Tax for many years and found it to be accurate and simple to us.
Date published: 2022-04-14
Rated 2 out of 5 by from Could be better Last year I had a schedule C. This year i did not and you ran me throudh truck expenses. No C no truck expenses, you need to fix
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1440