TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is the best! I have been using Turbo tax for 7 years in a row now going to 8 years it's been so easy and fast. I highly recommend it. It guides you step by step.
Date published: 2022-02-11
Rated 5 out of 5 by from should offer senior discounts i didnt like proving who i was so Indepth you have my records you should take off what it cost to file automatically you have that also
Date published: 2022-02-11
Rated 1 out of 5 by from Would be higher I wasn’t notified via text message that my returns were rejected so I had to go into my old email account to figure this out. TurboTax called me but They didn’t leave a message. I know I have been a few years since I filed taxes.
Date published: 2022-02-11
Rated 5 out of 5 by from I love Turbo Tax I love how Turbo Tax save my information- like having my own personal tax file in the cloud- I love the easy walk throughs and explanations and answers to questions with each click! 9 years and counting- I am so thankful for the product!
Date published: 2022-02-11
Rated 1 out of 5 by from TurboTax charges are too expensive Filing is easy but the charges are rediculous. Thank you
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use. Turbo Tax gives me confidence that I need.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is the only way to do taxes! Richard was so great and helped me every step of the way. It was simple and as painless as possible.
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome!! You are the best OMG!!! They made the filing process so easy!! It was very easy to understand.
Date published: 2022-02-11
Rated 1 out of 5 by from TurboTax does NOT go the extra mile I had a couple of items that caused the IRS to reject my return. When I tried to dig in deeper, I did not understand what was going on (something to do with Schedule 3). I went on the chat and the person, Joseph, was not helpful at all. He just told me to refile and move forward. He didn't do anything to look into what the problem was. He transferred me over to a manager but they didn't know either. I was finally sent over to a Tax Expert who told me it might be a glitch and to just refile........we will wait and see if this solved the problem. Also, the only reason i used TurboTax is because I have cryptocurrency and TurboTax boasted that they can just have a csv inputted in and taken care of........NOT TRUE. I had to review all 61 of my transactions and answer questions.........very annoying.
Date published: 2022-02-11
Rated 5 out of 5 by from Easy To Use! I, like many other people, dread tax season. TurboTax made everything super simple to do, and I was able to file my taxes hassle-free.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14390
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is the best! I have been using Turbo tax for 7 years in a row now going to 8 years it's been so easy and fast. I highly recommend it. It guides you step by step.
Date published: 2022-02-11
Rated 5 out of 5 by from should offer senior discounts i didnt like proving who i was so Indepth you have my records you should take off what it cost to file automatically you have that also
Date published: 2022-02-11
Rated 1 out of 5 by from Would be higher I wasn’t notified via text message that my returns were rejected so I had to go into my old email account to figure this out. TurboTax called me but They didn’t leave a message. I know I have been a few years since I filed taxes.
Date published: 2022-02-11
Rated 5 out of 5 by from I love Turbo Tax I love how Turbo Tax save my information- like having my own personal tax file in the cloud- I love the easy walk throughs and explanations and answers to questions with each click! 9 years and counting- I am so thankful for the product!
Date published: 2022-02-11
Rated 1 out of 5 by from TurboTax charges are too expensive Filing is easy but the charges are rediculous. Thank you
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use. Turbo Tax gives me confidence that I need.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is the only way to do taxes! Richard was so great and helped me every step of the way. It was simple and as painless as possible.
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome!! You are the best OMG!!! They made the filing process so easy!! It was very easy to understand.
Date published: 2022-02-11
Rated 1 out of 5 by from TurboTax does NOT go the extra mile I had a couple of items that caused the IRS to reject my return. When I tried to dig in deeper, I did not understand what was going on (something to do with Schedule 3). I went on the chat and the person, Joseph, was not helpful at all. He just told me to refile and move forward. He didn't do anything to look into what the problem was. He transferred me over to a manager but they didn't know either. I was finally sent over to a Tax Expert who told me it might be a glitch and to just refile........we will wait and see if this solved the problem. Also, the only reason i used TurboTax is because I have cryptocurrency and TurboTax boasted that they can just have a csv inputted in and taken care of........NOT TRUE. I had to review all 61 of my transactions and answer questions.........very annoying.
Date published: 2022-02-11
Rated 5 out of 5 by from Easy To Use! I, like many other people, dread tax season. TurboTax made everything super simple to do, and I was able to file my taxes hassle-free.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14390