TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Awesome This lady we spoke to gave us all the right answers we needed was soooo much help
Date published: 2021-02-19
Rated 5 out of 5 by from Used it for years No problems at tax time. It’s a very short, simple process.
Date published: 2021-02-19
Rated 4 out of 5 by from a software error A software error occurred delivering my state return. I was notified the next morning and i needed to resubmit. Waiting to see if it is accepted this time. Other than that, the Turbo Tax free file is easy to work with. It also provides helpful hints and learn more buttons. I am thankful this service exists!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax: Peace of mind everytime My experience was very positive. Turbo Tax makes it easy BUT I always like the fact I can review my returns (Federal and State) with a tax expert. Kathy was a great help. She was very professional and patient.
Date published: 2021-02-19
Rated 1 out of 5 by from Horrible with poor updates to software Horrible, your program has glitches and return keeps getting rejected because of you
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo taxs They were grate I will use them more often.and let people know
Date published: 2021-02-19
Rated 4 out of 5 by from Meets needs I am an accountant and I help my daughter and son in law with their taxes every year. The feature I like the most is being able to toggle between step by step and form view to get the information entered. I know where I am going and what I am looking for so this ability has allowed me to skip the parts of the tax return that doesn't apply to them.
Date published: 2021-02-19
Rated 3 out of 5 by from Problems with 2020 Taxes Have used Turbo Tax for a decade and all was great until this year. Several additional forms that are required were no longer linked to my input. The return could not be completed without those forms. I called for assistance. So, instead of a couple hours I spent all day messing about trying to complete my taxes!! Wake up Turbo Tax!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Great app Easy and quick to use to do my taxes. Keep it up!!
Date published: 2021-02-19
Rated 2 out of 5 by from confused and disappointed I do not know what has changed but it was easier last year. I can not belive I am a single mother taking care if a special needs child and a student and only get 900. back wow thanl IRS.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14386
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome This lady we spoke to gave us all the right answers we needed was soooo much help
Date published: 2021-02-19
Rated 5 out of 5 by from Used it for years No problems at tax time. It’s a very short, simple process.
Date published: 2021-02-19
Rated 4 out of 5 by from a software error A software error occurred delivering my state return. I was notified the next morning and i needed to resubmit. Waiting to see if it is accepted this time. Other than that, the Turbo Tax free file is easy to work with. It also provides helpful hints and learn more buttons. I am thankful this service exists!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax: Peace of mind everytime My experience was very positive. Turbo Tax makes it easy BUT I always like the fact I can review my returns (Federal and State) with a tax expert. Kathy was a great help. She was very professional and patient.
Date published: 2021-02-19
Rated 1 out of 5 by from Horrible with poor updates to software Horrible, your program has glitches and return keeps getting rejected because of you
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo taxs They were grate I will use them more often.and let people know
Date published: 2021-02-19
Rated 4 out of 5 by from Meets needs I am an accountant and I help my daughter and son in law with their taxes every year. The feature I like the most is being able to toggle between step by step and form view to get the information entered. I know where I am going and what I am looking for so this ability has allowed me to skip the parts of the tax return that doesn't apply to them.
Date published: 2021-02-19
Rated 3 out of 5 by from Problems with 2020 Taxes Have used Turbo Tax for a decade and all was great until this year. Several additional forms that are required were no longer linked to my input. The return could not be completed without those forms. I called for assistance. So, instead of a couple hours I spent all day messing about trying to complete my taxes!! Wake up Turbo Tax!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Great app Easy and quick to use to do my taxes. Keep it up!!
Date published: 2021-02-19
Rated 2 out of 5 by from confused and disappointed I do not know what has changed but it was easier last year. I can not belive I am a single mother taking care if a special needs child and a student and only get 900. back wow thanl IRS.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14386