TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from SIMPLE AND EASY I WILL NEVER DO MY TAXES ANY OTHER WAY! A REAL TIME SAVER!
Date published: 2021-02-19
Rated 2 out of 5 by from Disappointed with experience filing 2020 return NY State return had to be completed twice and federal return had to be restarted from scratch after entering all data due to software glitches. The time needed to file taxes was double what it has been in prior years.
Date published: 2021-02-19
Rated 5 out of 5 by from This is my 3rd year with Turbo Tax and I love it! I like using Turbo Tax. It is easy to use and its FREE FREE FREE. Just like the commercial says. I was an H&R block customer for over 20 years and believe me it was not free. Try it you will save a bundle.
Date published: 2021-02-19
Rated 4 out of 5 by from Hoping for the best. Seriously unsure if I got the most from my return, and the charges keep stacking up. For what I payed I would have liked some individual help but I still end up having to figure out a lot on my own or guess. Still, I'm sure they made the process a lot less excruciating than it could have been.
Date published: 2021-02-19
Rated 2 out of 5 by from Software bug Software bug resulted in my CA filing being rejected and lots of personal stress.
Date published: 2021-02-19
Rated 1 out of 5 by from State got rejected due to bad software Tax refund got rejected due to bad software. Will probably not use again after this year.
Date published: 2021-02-19
Rated 5 out of 5 by from HELPFUL & EASY TO USE Very helpful to use easy to understand important information explained
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome I always rely on Turbo they are great. Always recommends to family and friends
Date published: 2021-02-19
Rated 5 out of 5 by from Taxes been using you guys for years. great sufficient company.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy process! This is my second year filing with Turbo Tax. I used to have to come out of pocket so much, just for the tax prepare representatives to do the same thing that I can do on Turbo Tax! I love that I have the option of when I can file, the process is easy and not confusing, and most of all, I know exactly what my refund will be and when to expect it! As long as TurboTax exists I'll never pay anyone to file my taxes again!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14384
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SIMPLE AND EASY I WILL NEVER DO MY TAXES ANY OTHER WAY! A REAL TIME SAVER!
Date published: 2021-02-19
Rated 2 out of 5 by from Disappointed with experience filing 2020 return NY State return had to be completed twice and federal return had to be restarted from scratch after entering all data due to software glitches. The time needed to file taxes was double what it has been in prior years.
Date published: 2021-02-19
Rated 5 out of 5 by from This is my 3rd year with Turbo Tax and I love it! I like using Turbo Tax. It is easy to use and its FREE FREE FREE. Just like the commercial says. I was an H&R block customer for over 20 years and believe me it was not free. Try it you will save a bundle.
Date published: 2021-02-19
Rated 4 out of 5 by from Hoping for the best. Seriously unsure if I got the most from my return, and the charges keep stacking up. For what I payed I would have liked some individual help but I still end up having to figure out a lot on my own or guess. Still, I'm sure they made the process a lot less excruciating than it could have been.
Date published: 2021-02-19
Rated 2 out of 5 by from Software bug Software bug resulted in my CA filing being rejected and lots of personal stress.
Date published: 2021-02-19
Rated 1 out of 5 by from State got rejected due to bad software Tax refund got rejected due to bad software. Will probably not use again after this year.
Date published: 2021-02-19
Rated 5 out of 5 by from HELPFUL & EASY TO USE Very helpful to use easy to understand important information explained
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome I always rely on Turbo they are great. Always recommends to family and friends
Date published: 2021-02-19
Rated 5 out of 5 by from Taxes been using you guys for years. great sufficient company.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy process! This is my second year filing with Turbo Tax. I used to have to come out of pocket so much, just for the tax prepare representatives to do the same thing that I can do on Turbo Tax! I love that I have the option of when I can file, the process is easy and not confusing, and most of all, I know exactly what my refund will be and when to expect it! As long as TurboTax exists I'll never pay anyone to file my taxes again!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14384