TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from I spoke to Sabrina and she helped me I asked for a call and Sabrina helped me complete my taxes when I entered my W2 in the wrong place. Plus I mistakenly entered one question wrong and couldn't find it again to correct it. She got me back the thousands of dollars the mistake penalized me for and I thanked her tremendously.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was excellent. Quick, fast and reliable I did not have to talk to anyone. The step by step process was easy to follow
Date published: 2021-02-23
Rated 5 out of 5 by from Very good I was able to follow instructions and I never file my taxes by internet
Date published: 2021-02-23
Rated 5 out of 5 by from great product Used for years. very happy. Finds all deductions you need. Got us our stimulus checks we never received.
Date published: 2021-02-23
Rated 5 out of 5 by from great program great service was quick and easy made it simple and fast
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was overall good, but glitchy TurboTax is very user-friendly, helpful, mostly awesome; but when I was entering information from my 1099s, the software offered to connect directly to my bank. This did not work after multiple tries, even though I use JP Morgan Chase bank and entered the correct user name and password. So, I had to do the manual method, which required entering every single box on every one of my many 1099s, which took about 2 hours. Otherwise, if this had worked, I would have given TurboTax a full 5 stars.
Date published: 2021-02-23
Rated 4 out of 5 by from Great service from all representatives The Turbo Tax, Tax Experts were excellent! I greatly appreciate their patience, support, knowledge and professionalism. I was however VERY disappointed with my experience trying to use the Credit Karma Money Spend service. This process was "recommended" from Intuit and was unusable. I had a horrible experience with Credit Karma three years ago and this was no exception to a very negative and unreliable pattern using Credit Karma.
Date published: 2021-02-23
Rated 5 out of 5 by from Love Love Love TurboTax You Make it so simple to navigate through the process. Very thorough. anyone can do it.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome tiffany did a awesome job. she need a raise. yesss
Date published: 2021-02-23
Rated 5 out of 5 by from Using Turbo Tax makes it so much easier to file Although IRS rules have become more complicated in recent years, Turbo Tax walked me through each step carefully. When something was asked that I didn't understand, I always had an answer an email or phone call away. Tom, CPA in FL was friendly, knowledgeable and very helpful. No question was "stupid!" Thank you Tom!!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 14383
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I spoke to Sabrina and she helped me I asked for a call and Sabrina helped me complete my taxes when I entered my W2 in the wrong place. Plus I mistakenly entered one question wrong and couldn't find it again to correct it. She got me back the thousands of dollars the mistake penalized me for and I thanked her tremendously.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was excellent. Quick, fast and reliable I did not have to talk to anyone. The step by step process was easy to follow
Date published: 2021-02-23
Rated 5 out of 5 by from Very good I was able to follow instructions and I never file my taxes by internet
Date published: 2021-02-23
Rated 5 out of 5 by from great product Used for years. very happy. Finds all deductions you need. Got us our stimulus checks we never received.
Date published: 2021-02-23
Rated 5 out of 5 by from great program great service was quick and easy made it simple and fast
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was overall good, but glitchy TurboTax is very user-friendly, helpful, mostly awesome; but when I was entering information from my 1099s, the software offered to connect directly to my bank. This did not work after multiple tries, even though I use JP Morgan Chase bank and entered the correct user name and password. So, I had to do the manual method, which required entering every single box on every one of my many 1099s, which took about 2 hours. Otherwise, if this had worked, I would have given TurboTax a full 5 stars.
Date published: 2021-02-23
Rated 4 out of 5 by from Great service from all representatives The Turbo Tax, Tax Experts were excellent! I greatly appreciate their patience, support, knowledge and professionalism. I was however VERY disappointed with my experience trying to use the Credit Karma Money Spend service. This process was "recommended" from Intuit and was unusable. I had a horrible experience with Credit Karma three years ago and this was no exception to a very negative and unreliable pattern using Credit Karma.
Date published: 2021-02-23
Rated 5 out of 5 by from Love Love Love TurboTax You Make it so simple to navigate through the process. Very thorough. anyone can do it.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome tiffany did a awesome job. she need a raise. yesss
Date published: 2021-02-23
Rated 5 out of 5 by from Using Turbo Tax makes it so much easier to file Although IRS rules have become more complicated in recent years, Turbo Tax walked me through each step carefully. When something was asked that I didn't understand, I always had an answer an email or phone call away. Tom, CPA in FL was friendly, knowledgeable and very helpful. No question was "stupid!" Thank you Tom!!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 14383