TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Almost excellent, but not quite. I love using the deluxe program every year, but there are minor irritations that prevent me from giving it 5 stars. Last year it was their very late correction of the form I needed to file regarding my non-standard quarterly estimated tax payments. An ongoing problem is that none of their forms allow the use of "NRA" (Non Resident Alien) in the Social Security Number field for anyone who's spouse is a non-US citizen living in a foreign country and filing separately. That spouse does not have a SS#, nor is required to have one, in which case the IRS requires NRA to be noted in the SS# field. This forces me to print out the forms and mail them in, rather than file electronically.
Date published: 2023-04-17
Rated 4 out of 5 by from Almost perfect This went pretty well although it would have been nice to review the actual forms during the process.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS SUPER EASY Turbo Tax is EASY and saves lots of money.I love it.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is efficient and easy to do use. I recommend it to any single family or single person. super easy!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peazy... especially if you have basic info! While I only have 2 forms to include in my tax return, it is worth it just to know that I have done all I need to do and can easily click submit. I would be paying more if I went to a tax team.
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes are too complicated !!! Tax is torture. The interview format does ease the stress. The little humorous and supportive commentary prompts are a nice little relief. This really does walk you through the process. Thanks.
Date published: 2023-04-17
Rated 5 out of 5 by from Great and easy to use Stress free, very helpful. Appreciated the helpful explanations when I was confused.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax 2023 Turbo tax changed a couple things that make it less user friendly and they make you pay for federal and state now. With the price I just paid I might as well have gone to have someone else do all the work.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes it really easy. I like the way it breaks a complex process down into a series of small questions.
Date published: 2023-04-17
Rated 5 out of 5 by from I filed right before the deadline ! I totally almost forgot to file 2022 taxes with 2 days left before Tax day TurboTax was here to save the day. Very quick and easy, helpful tips and someone by your side if you need them. I will use them again !
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1439
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Almost excellent, but not quite. I love using the deluxe program every year, but there are minor irritations that prevent me from giving it 5 stars. Last year it was their very late correction of the form I needed to file regarding my non-standard quarterly estimated tax payments. An ongoing problem is that none of their forms allow the use of "NRA" (Non Resident Alien) in the Social Security Number field for anyone who's spouse is a non-US citizen living in a foreign country and filing separately. That spouse does not have a SS#, nor is required to have one, in which case the IRS requires NRA to be noted in the SS# field. This forces me to print out the forms and mail them in, rather than file electronically.
Date published: 2023-04-17
Rated 4 out of 5 by from Almost perfect This went pretty well although it would have been nice to review the actual forms during the process.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS SUPER EASY Turbo Tax is EASY and saves lots of money.I love it.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is efficient and easy to do use. I recommend it to any single family or single person. super easy!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peazy... especially if you have basic info! While I only have 2 forms to include in my tax return, it is worth it just to know that I have done all I need to do and can easily click submit. I would be paying more if I went to a tax team.
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes are too complicated !!! Tax is torture. The interview format does ease the stress. The little humorous and supportive commentary prompts are a nice little relief. This really does walk you through the process. Thanks.
Date published: 2023-04-17
Rated 5 out of 5 by from Great and easy to use Stress free, very helpful. Appreciated the helpful explanations when I was confused.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax 2023 Turbo tax changed a couple things that make it less user friendly and they make you pay for federal and state now. With the price I just paid I might as well have gone to have someone else do all the work.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes it really easy. I like the way it breaks a complex process down into a series of small questions.
Date published: 2023-04-17
Rated 5 out of 5 by from I filed right before the deadline ! I totally almost forgot to file 2022 taxes with 2 days left before Tax day TurboTax was here to save the day. Very quick and easy, helpful tips and someone by your side if you need them. I will use them again !
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1439