TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from TurboTax is Awesome!! It’s easy, fast, and offers tons of help! I recommend all first time tax filers to use Turbo Tax!
Date published: 2021-02-14
Rated 4 out of 5 by from Easy and fast Didn't understand when I agreed to the pay with refund I would be charged the $40 fee. Should have been highlighted.
Date published: 2021-02-14
Rated 5 out of 5 by from My 6th year Free, simple, fast and easy.to do. Try it and you will love it. Why pay someone and you can do it for free?
Date published: 2021-02-14
Rated 5 out of 5 by from Great as always Turbo Tax makes filling extremely easy and that's why i continue to return every year
Date published: 2021-02-14
Rated 5 out of 5 by from TurboTax Makes Everything SUPER Easy! I had always seen the TurboTax commercials but was scared to file my own taxes for some reason. Last year a co-worker pushed me to give it a try & I was not disappointed! I was walked through every step and the process was extremely easy! TurboTax actually helped me maximize my refund when other tax places would NEVER try! Highly recommend!
Date published: 2021-02-14
Rated 5 out of 5 by from Seems to help. This is my third year of using Turbo Tax. Overall it went very well.
Date published: 2021-02-14
Rated 5 out of 5 by from Customer service was excellent She was able to walk me through the steps needed to fix my problem
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is great! Easy experience Very self explanatory. Tax experts ready to assist if help is needed.
Date published: 2021-02-14
Rated 2 out of 5 by from Good previous years, not so much this year Have use turbotax for 10+ years. Last 2 years I used the self employed version because I had a few 1099s. This year when I signed back in it automatically put me into the self employed version without giving me an option(and I didn't realize it). I had already input all my info when I realized that I only had W2s this year but was signed up for the $170+ version that I didn't need. After a lengthy conversation with Turbotax rep, they sent me to a link that said I would have to start all over again. I could have used the free version this year if they had given me the chance to change once I logged in.
Date published: 2021-02-14
Rated 5 out of 5 by from Great job Easy walks you through everything took under 20 minutes
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 14376
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax is Awesome!! It’s easy, fast, and offers tons of help! I recommend all first time tax filers to use Turbo Tax!
Date published: 2021-02-14
Rated 4 out of 5 by from Easy and fast Didn't understand when I agreed to the pay with refund I would be charged the $40 fee. Should have been highlighted.
Date published: 2021-02-14
Rated 5 out of 5 by from My 6th year Free, simple, fast and easy.to do. Try it and you will love it. Why pay someone and you can do it for free?
Date published: 2021-02-14
Rated 5 out of 5 by from Great as always Turbo Tax makes filling extremely easy and that's why i continue to return every year
Date published: 2021-02-14
Rated 5 out of 5 by from TurboTax Makes Everything SUPER Easy! I had always seen the TurboTax commercials but was scared to file my own taxes for some reason. Last year a co-worker pushed me to give it a try & I was not disappointed! I was walked through every step and the process was extremely easy! TurboTax actually helped me maximize my refund when other tax places would NEVER try! Highly recommend!
Date published: 2021-02-14
Rated 5 out of 5 by from Seems to help. This is my third year of using Turbo Tax. Overall it went very well.
Date published: 2021-02-14
Rated 5 out of 5 by from Customer service was excellent She was able to walk me through the steps needed to fix my problem
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is great! Easy experience Very self explanatory. Tax experts ready to assist if help is needed.
Date published: 2021-02-14
Rated 2 out of 5 by from Good previous years, not so much this year Have use turbotax for 10+ years. Last 2 years I used the self employed version because I had a few 1099s. This year when I signed back in it automatically put me into the self employed version without giving me an option(and I didn't realize it). I had already input all my info when I realized that I only had W2s this year but was signed up for the $170+ version that I didn't need. After a lengthy conversation with Turbotax rep, they sent me to a link that said I would have to start all over again. I could have used the free version this year if they had given me the chance to change once I logged in.
Date published: 2021-02-14
Rated 5 out of 5 by from Great job Easy walks you through everything took under 20 minutes
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 14376