TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Great service. chat help was super helpful. very quick.
Date published: 2022-02-12
Rated 5 out of 5 by from I love TurboTax! Very convenient and simple to navigate, and it pulls my W2 for me! Thank you!
Date published: 2022-02-12
Rated 5 out of 5 by from EASY TO USE I have been a turbo tax customer for over 7 years and never had a single problem
Date published: 2022-02-12
Rated 5 out of 5 by from 8 years in a row still loving it! My experience was wonderful as always. 8 years in a row now and never been let down. Thank you for your live help it is so great and the lady was wonderful.
Date published: 2022-02-12
Rated 2 out of 5 by from Why isn't it actually free? I've been filing with turbotax for a few years, and had to pay to file every time. All of their ads express how free the services are, yet the services are not actually free for most people. Even when you select the free option, you are either met with multiple pages throughout the process telling you why you should upgrade to their supposedly "better" services that cost more, or you are forced to pay for the service if you have certain aspects of filing that turbotax says they can not file without charging you for some reason. They also got sneaky with the "decrease" in their price for the deluxe edition. It said 39 initially, but I wound up paying more for the service this year than I did last year ($80 compared to $60.) I'm not upset, just disappointed.
Date published: 2022-02-12
Rated 5 out of 5 by from VERY EASY TO USE VERY EASY TO USE BOTH TURBO TAX LIVE REPS VERY GOOD AND VERY HELPFUL
Date published: 2022-02-12
Rated 5 out of 5 by from LIVE HELP I HAVE WONDERFUL COMMUNICATION WHIT THE TAX LIVE SHE WAS PROFESSIONAL
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awesome They kept me informed about my taxes. Also let me know what was wrong with my taxes not letting me guess. They are wonderful.
Date published: 2022-02-12
Rated 5 out of 5 by from Toronto tax is great They immediately helped me fix my return when it was rejected
Date published: 2022-02-12
Rated 5 out of 5 by from I did not know how easy it was Since this was my first time using Turbo Tax I had to go back a few times and double check things but it was self explained
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14375
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Great service. chat help was super helpful. very quick.
Date published: 2022-02-12
Rated 5 out of 5 by from I love TurboTax! Very convenient and simple to navigate, and it pulls my W2 for me! Thank you!
Date published: 2022-02-12
Rated 5 out of 5 by from EASY TO USE I have been a turbo tax customer for over 7 years and never had a single problem
Date published: 2022-02-12
Rated 5 out of 5 by from 8 years in a row still loving it! My experience was wonderful as always. 8 years in a row now and never been let down. Thank you for your live help it is so great and the lady was wonderful.
Date published: 2022-02-12
Rated 2 out of 5 by from Why isn't it actually free? I've been filing with turbotax for a few years, and had to pay to file every time. All of their ads express how free the services are, yet the services are not actually free for most people. Even when you select the free option, you are either met with multiple pages throughout the process telling you why you should upgrade to their supposedly "better" services that cost more, or you are forced to pay for the service if you have certain aspects of filing that turbotax says they can not file without charging you for some reason. They also got sneaky with the "decrease" in their price for the deluxe edition. It said 39 initially, but I wound up paying more for the service this year than I did last year ($80 compared to $60.) I'm not upset, just disappointed.
Date published: 2022-02-12
Rated 5 out of 5 by from VERY EASY TO USE VERY EASY TO USE BOTH TURBO TAX LIVE REPS VERY GOOD AND VERY HELPFUL
Date published: 2022-02-12
Rated 5 out of 5 by from LIVE HELP I HAVE WONDERFUL COMMUNICATION WHIT THE TAX LIVE SHE WAS PROFESSIONAL
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awesome They kept me informed about my taxes. Also let me know what was wrong with my taxes not letting me guess. They are wonderful.
Date published: 2022-02-12
Rated 5 out of 5 by from Toronto tax is great They immediately helped me fix my return when it was rejected
Date published: 2022-02-12
Rated 5 out of 5 by from I did not know how easy it was Since this was my first time using Turbo Tax I had to go back a few times and double check things but it was self explained
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14375