TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Effortless! The site is pretty concise and easy to navigate. It offered quick selections and helped me put together a comprehensive return within an hour. Turbotax is highly recommend for beginning and intermediate users.
Date published: 2022-02-11
Rated 4 out of 5 by from A little buggy, confusing and expensive I've been using TurboTax for decades, just because it's the most popular tax software, but it is so expensive and getting more so every year. If it were bug-free and super easy to use, that might justify the cost, but it is not. For instance, it entered $300 for me for charitable donations outside of itemized deductions, but then during its review, it said that number was not allowed. I believe it should have been $600 for married filing jointly, so I changed it to that, and it was happy. Also, after entering all my information, I corrected my business income, but this changed my taxes, which made the entries in Form 8888 incorrect. Rather than prompting my to revisit that part of the interview, the review just flagged it as an error, one that was difficult to correct because the software kept complaining about incorrect values in Form 8888, even after they were correct (eventually, it realized the values were now correct). Also, revisiting the review for federal and/or the overall review is confusing. The bottom line is that doing my taxes without TurboTax would be three times as difficult, so I continue to use TurboTax. I may someday try another product.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax rocks Super easy and so many helpful tools, and FREE! Super satisfied
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is amazing It was easy although I did have a few questions a tax expert did assist.
Date published: 2022-02-11
Rated 5 out of 5 by from Love TurboTax Everything was great, as always!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-11
Rated 1 out of 5 by from Turbo Tax is Awesome Quick, easy, and a total breeze. Turbo Tax advisor walks you through your return step by step.
Date published: 2022-02-11
Rated 5 out of 5 by from So easy and able to quickly file! This was very hassle free and easy to use. Definitely will be using this for now on!
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo tax was a breeze ease of use. Use Turbo Tax every year. I will continue to use
Date published: 2022-02-11
Rated 5 out of 5 by from Filing with Turbo Tax was absolutely stress free! First time using Turbo Tax. My granddaughter has used Turbo Tax for years and said that they were thorough and accurate. I totally agree and wish that I had used them sooner. I highly recommend their services for filing tax returns.
Date published: 2022-02-11
Rated 5 out of 5 by from So easy! Turbo tax makes filing my taxes super easy! Took me 30 minutes!
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14372
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Effortless! The site is pretty concise and easy to navigate. It offered quick selections and helped me put together a comprehensive return within an hour. Turbotax is highly recommend for beginning and intermediate users.
Date published: 2022-02-11
Rated 4 out of 5 by from A little buggy, confusing and expensive I've been using TurboTax for decades, just because it's the most popular tax software, but it is so expensive and getting more so every year. If it were bug-free and super easy to use, that might justify the cost, but it is not. For instance, it entered $300 for me for charitable donations outside of itemized deductions, but then during its review, it said that number was not allowed. I believe it should have been $600 for married filing jointly, so I changed it to that, and it was happy. Also, after entering all my information, I corrected my business income, but this changed my taxes, which made the entries in Form 8888 incorrect. Rather than prompting my to revisit that part of the interview, the review just flagged it as an error, one that was difficult to correct because the software kept complaining about incorrect values in Form 8888, even after they were correct (eventually, it realized the values were now correct). Also, revisiting the review for federal and/or the overall review is confusing. The bottom line is that doing my taxes without TurboTax would be three times as difficult, so I continue to use TurboTax. I may someday try another product.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax rocks Super easy and so many helpful tools, and FREE! Super satisfied
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is amazing It was easy although I did have a few questions a tax expert did assist.
Date published: 2022-02-11
Rated 5 out of 5 by from Love TurboTax Everything was great, as always!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-11
Rated 1 out of 5 by from Turbo Tax is Awesome Quick, easy, and a total breeze. Turbo Tax advisor walks you through your return step by step.
Date published: 2022-02-11
Rated 5 out of 5 by from So easy and able to quickly file! This was very hassle free and easy to use. Definitely will be using this for now on!
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo tax was a breeze ease of use. Use Turbo Tax every year. I will continue to use
Date published: 2022-02-11
Rated 5 out of 5 by from Filing with Turbo Tax was absolutely stress free! First time using Turbo Tax. My granddaughter has used Turbo Tax for years and said that they were thorough and accurate. I totally agree and wish that I had used them sooner. I highly recommend their services for filing tax returns.
Date published: 2022-02-11
Rated 5 out of 5 by from So easy! Turbo tax makes filing my taxes super easy! Took me 30 minutes!
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14372