TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Very pleased with Turbo Tax Easy to understand, and easy to use. Answers all of my questions along the way.
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy to use It was very quick and easy to use. This was my first time, but will not be my last.
Date published: 2021-02-19
Rated 1 out of 5 by from What happened with my VA state refund? An apparent error in the Tax software very worrisome. I fear if there was an issue with turbo tax software with my state tax refund what other issues does this company have. Did I get my maximum refund? Is my information safe with intuit? Very very discerning....
Date published: 2021-02-19
Rated 1 out of 5 by from Frustrating We got stuck in the free filing option and could not get it to upgrade us to the deluxe or premier options. We went through and started over twice with our federal returns. Turbotax support told us that we had to start over and select the deluxe or premier option, however we were never given that opportunity. So we started over for nothing. We ended up having to create a new account and start over a third time, completely new. So frustrating. TurboTax is so misleading and very unclear at times. But we still continue to use it, year after year.
Date published: 2021-02-19
Rated 5 out of 5 by from fast and easy Help a lot. I paid a decent a mount of money for a good service
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is so easy! It was simple and user friendly. I was able to navigate through it within 30 min
Date published: 2021-02-19
Rated 5 out of 5 by from Great Service Very helpful and easy to follow. Highly recommend!
Date published: 2021-02-19
Rated 5 out of 5 by from So helpful! I love how all of my information is saved each year. I love being updated by text and email so I don’t miss anything. Also love the security measures I feel like all of my important information is safe! It’s easy to use and I do my taxes myself without needing any help!
Date published: 2021-02-19
Rated 5 out of 5 by from Never worry about tax season again! Once I started using Turbo Tax, I never went back to anyone or anywhere else. I have never had any problems with my taxes, and if there’s an error on Intuit’s part, which in 9 years has only happened once, they notify me immediately and take care of it! I love turbo tax!
Date published: 2021-02-19
Rated 4 out of 5 by from I will be returning next year I had an easy experience. It helped with all the alerts and reviews.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14370
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Very pleased with Turbo Tax Easy to understand, and easy to use. Answers all of my questions along the way.
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy to use It was very quick and easy to use. This was my first time, but will not be my last.
Date published: 2021-02-19
Rated 1 out of 5 by from What happened with my VA state refund? An apparent error in the Tax software very worrisome. I fear if there was an issue with turbo tax software with my state tax refund what other issues does this company have. Did I get my maximum refund? Is my information safe with intuit? Very very discerning....
Date published: 2021-02-19
Rated 1 out of 5 by from Frustrating We got stuck in the free filing option and could not get it to upgrade us to the deluxe or premier options. We went through and started over twice with our federal returns. Turbotax support told us that we had to start over and select the deluxe or premier option, however we were never given that opportunity. So we started over for nothing. We ended up having to create a new account and start over a third time, completely new. So frustrating. TurboTax is so misleading and very unclear at times. But we still continue to use it, year after year.
Date published: 2021-02-19
Rated 5 out of 5 by from fast and easy Help a lot. I paid a decent a mount of money for a good service
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is so easy! It was simple and user friendly. I was able to navigate through it within 30 min
Date published: 2021-02-19
Rated 5 out of 5 by from Great Service Very helpful and easy to follow. Highly recommend!
Date published: 2021-02-19
Rated 5 out of 5 by from So helpful! I love how all of my information is saved each year. I love being updated by text and email so I don’t miss anything. Also love the security measures I feel like all of my important information is safe! It’s easy to use and I do my taxes myself without needing any help!
Date published: 2021-02-19
Rated 5 out of 5 by from Never worry about tax season again! Once I started using Turbo Tax, I never went back to anyone or anywhere else. I have never had any problems with my taxes, and if there’s an error on Intuit’s part, which in 9 years has only happened once, they notify me immediately and take care of it! I love turbo tax!
Date published: 2021-02-19
Rated 4 out of 5 by from I will be returning next year I had an easy experience. It helped with all the alerts and reviews.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14370