TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tTax is thorough I have used for many years with complete confidence
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax works Very good! Will use turbo tax next year! Keep up the good service!
Date published: 2021-02-19
Rated 1 out of 5 by from Changed Fees I will now officially go back to H&R Block, you have changed your fees since last year. The reason I continued with you was because of the decent price point for people of low income like myself. Why am I being charged an additional $40 for state taxes ON TOP of federal when I'm not even receiving any state taxes to begin with.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is awesome We've been using Turbo Tax for years now and never had any issues.
Date published: 2021-02-19
Rated 5 out of 5 by from Outstanding Product Easy to use. Great help chat. Have used for years with no issues
Date published: 2021-02-19
Rated 5 out of 5 by from Love free stuff! After years of paying, I now can use the free service. TurboTax is easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Been using Turbo Tax for over 5 years Easy to use and well worth the money. I highly recommend.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome turbo tax is awesome. All your questions get answered. Great help!
Date published: 2021-02-19
Rated 1 out of 5 by from No refund on ANY of the cost of TurboTax... No refund on ANY of the cost of TurboTax cost - even though MY refund will be delayed, because of YOUR oversight. My refund is needed as soon as possible with the ongoing viral/financial crisis.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax has a wonderful support staff The site is easy to navigate thru and add all information. ROBIN and my first rep ( I'm sorry I have misplaced her name) were the most amazing representatives. As she stayed on the phone with me for over 2 hours to find out and figure out the entire glitch that i had with my return. I don't have a lot to work with but she was so patient and stayed with me until all was complete . Definately went above and beyond
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14368
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tTax is thorough I have used for many years with complete confidence
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax works Very good! Will use turbo tax next year! Keep up the good service!
Date published: 2021-02-19
Rated 1 out of 5 by from Changed Fees I will now officially go back to H&R Block, you have changed your fees since last year. The reason I continued with you was because of the decent price point for people of low income like myself. Why am I being charged an additional $40 for state taxes ON TOP of federal when I'm not even receiving any state taxes to begin with.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is awesome We've been using Turbo Tax for years now and never had any issues.
Date published: 2021-02-19
Rated 5 out of 5 by from Outstanding Product Easy to use. Great help chat. Have used for years with no issues
Date published: 2021-02-19
Rated 5 out of 5 by from Love free stuff! After years of paying, I now can use the free service. TurboTax is easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Been using Turbo Tax for over 5 years Easy to use and well worth the money. I highly recommend.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome turbo tax is awesome. All your questions get answered. Great help!
Date published: 2021-02-19
Rated 1 out of 5 by from No refund on ANY of the cost of TurboTax... No refund on ANY of the cost of TurboTax cost - even though MY refund will be delayed, because of YOUR oversight. My refund is needed as soon as possible with the ongoing viral/financial crisis.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax has a wonderful support staff The site is easy to navigate thru and add all information. ROBIN and my first rep ( I'm sorry I have misplaced her name) were the most amazing representatives. As she stayed on the phone with me for over 2 hours to find out and figure out the entire glitch that i had with my return. I don't have a lot to work with but she was so patient and stayed with me until all was complete . Definately went above and beyond
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14368