TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Could be better... much better. The state rejected my return due to an error in the software. After decades of filing online, it is the first time this happens. Please double check the software before releasing!!! Also, in today's environment when hackers can access information everywhere, I am uncomfortable inputting all my financial information online. I rather just send my finalized return.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick! Luv them, each year gets better and faster to file.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Easy I've been using Turbo Tax for many years and always have had good results. The process is straight forward and asks for the information in a logical order. It is easy to use and I have never had any problems with the IRS on taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great!!! Turbo tax has easy to follow instructions and they have help for you every step of the way. They review what you have done before you file to ensure there are no issues. I will continue to use their services
Date published: 2021-02-19
Rated 5 out of 5 by from USED FOR YEARS review form takes too much tome AS USUAL VERY EASY TO USE WHAT ELSE WOULD YOU LIKE FOR ME TO SAY
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is an awesome product. It was easy to follow, did not need any expert assistance.
Date published: 2021-02-19
Rated 1 out of 5 by from It Doesn't Always Work Right & You Pay for It It took 5 attempts and 5 people to help me file my taxes. The 5th person seemed to understand TurboTax better, however, my refund decreased simply by reviewing it. Mind you, I had been reviewing it with other representatives several times before the last time. I'm pretty upset about it. The last rep that helped me tried to see if she could get it to go back to the original amount but had no luck. We literally changed nothing. Makes no sense whatsoever. When i went to do state taxes. it seemed to have lost all of my info and then it pulled in 2019 w2 information which was bizarre and then after removing all of that it still had my 2020 info in there twice.This was one of the most wackiest experiences and truth be told, I honestly don't know if what was filed was truly correct because of all of the glitches
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome services As always if we have any questions they are fixed RAPIDLY
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome! My live expert was very helpful..I would recommend Turbo Tax to others...
Date published: 2021-02-19
Rated 5 out of 5 by from worked great easy to use, and helped through the process of filing my taxes
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14363
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Could be better... much better. The state rejected my return due to an error in the software. After decades of filing online, it is the first time this happens. Please double check the software before releasing!!! Also, in today's environment when hackers can access information everywhere, I am uncomfortable inputting all my financial information online. I rather just send my finalized return.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick! Luv them, each year gets better and faster to file.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Easy I've been using Turbo Tax for many years and always have had good results. The process is straight forward and asks for the information in a logical order. It is easy to use and I have never had any problems with the IRS on taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great!!! Turbo tax has easy to follow instructions and they have help for you every step of the way. They review what you have done before you file to ensure there are no issues. I will continue to use their services
Date published: 2021-02-19
Rated 5 out of 5 by from USED FOR YEARS review form takes too much tome AS USUAL VERY EASY TO USE WHAT ELSE WOULD YOU LIKE FOR ME TO SAY
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is an awesome product. It was easy to follow, did not need any expert assistance.
Date published: 2021-02-19
Rated 1 out of 5 by from It Doesn't Always Work Right & You Pay for It It took 5 attempts and 5 people to help me file my taxes. The 5th person seemed to understand TurboTax better, however, my refund decreased simply by reviewing it. Mind you, I had been reviewing it with other representatives several times before the last time. I'm pretty upset about it. The last rep that helped me tried to see if she could get it to go back to the original amount but had no luck. We literally changed nothing. Makes no sense whatsoever. When i went to do state taxes. it seemed to have lost all of my info and then it pulled in 2019 w2 information which was bizarre and then after removing all of that it still had my 2020 info in there twice.This was one of the most wackiest experiences and truth be told, I honestly don't know if what was filed was truly correct because of all of the glitches
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome services As always if we have any questions they are fixed RAPIDLY
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome! My live expert was very helpful..I would recommend Turbo Tax to others...
Date published: 2021-02-19
Rated 5 out of 5 by from worked great easy to use, and helped through the process of filing my taxes
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14363