TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from David was great David was great. He had extensive knowledge and thought of things that I forgot about that counted as tax credits. He responded to me right away and took initiative to ask me for everything he needed. Turbo tax matched me with a girl named Danielle before I was switched to David and she seemed pretty new and was not a good match for my complex situations. I waisted a week and a half with Danielle before she dumped me off on someone else, putting my tax return behind. Good thing my 2nd rep was David, he fixed all of her mistakes and got the ball rolling.
Date published: 2022-02-11
Rated 5 out of 5 by from great experience I had new issues with returns I have never come across before and used the turbotax live online expert. She was extremely friendly and had patience with me through all of my questions. Even though I had more to do on this tax return, it felt quicker and easier than I thought.
Date published: 2022-02-11
Rated 5 out of 5 by from Simple, quick, and precise I use Turbo Tax every year and never have any issues that cant be corrected.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Great Very Helpful and i am pleased with results and quickness.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax was great My experience with TurboTax was easy and user friendly. I have been a user of Turbo Tax for about 10 years. I also used live chat and that experience was very helpful. The counselor was very pleasant and efficient. She helped me solve my issue immediately, which allowed me to complete e-filing of my Federal tax return.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax makes filing easy I was having some issues e-filing and called. Wendy walked me through the whole process and made it very simple. I am so happy with her services. Plus turbo tax did my taxes for FREE! What could be better than that.
Date published: 2022-02-11
Rated 5 out of 5 by from I love Turbo tax Cedric helped a great deal by solving the issue with program not completing my e file.
Date published: 2022-02-11
Rated 4 out of 5 by from It was an easy to do This review is harder to do than the actual taxes.
Date published: 2022-02-11
Rated 5 out of 5 by from It was so easy using TurboTax As simple as my return is, I find it scary. TurboTax is so intuitive about what information I might need to know as I'm entering the correct information.
Date published: 2022-02-11
Rated 4 out of 5 by from EASY FILING THIS TOOK LONGER THAN I HOPED BUT IT'S WORTH IT FOR ME & THEY BETTER NOT SHARE MY EMAIL WITH OTHER COMPANIES
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14360
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from David was great David was great. He had extensive knowledge and thought of things that I forgot about that counted as tax credits. He responded to me right away and took initiative to ask me for everything he needed. Turbo tax matched me with a girl named Danielle before I was switched to David and she seemed pretty new and was not a good match for my complex situations. I waisted a week and a half with Danielle before she dumped me off on someone else, putting my tax return behind. Good thing my 2nd rep was David, he fixed all of her mistakes and got the ball rolling.
Date published: 2022-02-11
Rated 5 out of 5 by from great experience I had new issues with returns I have never come across before and used the turbotax live online expert. She was extremely friendly and had patience with me through all of my questions. Even though I had more to do on this tax return, it felt quicker and easier than I thought.
Date published: 2022-02-11
Rated 5 out of 5 by from Simple, quick, and precise I use Turbo Tax every year and never have any issues that cant be corrected.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Great Very Helpful and i am pleased with results and quickness.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax was great My experience with TurboTax was easy and user friendly. I have been a user of Turbo Tax for about 10 years. I also used live chat and that experience was very helpful. The counselor was very pleasant and efficient. She helped me solve my issue immediately, which allowed me to complete e-filing of my Federal tax return.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax makes filing easy I was having some issues e-filing and called. Wendy walked me through the whole process and made it very simple. I am so happy with her services. Plus turbo tax did my taxes for FREE! What could be better than that.
Date published: 2022-02-11
Rated 5 out of 5 by from I love Turbo tax Cedric helped a great deal by solving the issue with program not completing my e file.
Date published: 2022-02-11
Rated 4 out of 5 by from It was an easy to do This review is harder to do than the actual taxes.
Date published: 2022-02-11
Rated 5 out of 5 by from It was so easy using TurboTax As simple as my return is, I find it scary. TurboTax is so intuitive about what information I might need to know as I'm entering the correct information.
Date published: 2022-02-11
Rated 4 out of 5 by from EASY FILING THIS TOOK LONGER THAN I HOPED BUT IT'S WORTH IT FOR ME & THEY BETTER NOT SHARE MY EMAIL WITH OTHER COMPANIES
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14360