TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is awesome. was easy and they explained everything well. recommended.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax Works! I was putting off doing my taxes because I didn't think I would get a refund. However, Turbo Tax helped me get a really great refund!
Date published: 2022-02-26
Rated 3 out of 5 by from Functionality is good but so many sales pitches The functionality of the actual product is pretty straightforward. What I do not like is the constant sales pitches that popup throughout the experience. Every couple of pages a new upsell page appears. It kind of feels like doing my taxes in a car sales lot and I'm dodging used car sales people every few minutes. Particularly frustrating are where it looks like they're asking you to sign something official but they're trying to get permission to send your personal info to their other sales departments so they can sell you even more services beyond tax season. All in all, it brings down the experience of an otherwise useful product that is supposed to reduce the stress of tax season.
Date published: 2022-02-26
Rated 5 out of 5 by from Love turbo tax It is a very good setup, even a monkey could use it.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is great This service was very easy to use, and I didn't have to use a tax person.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy I find Turbo Tax to be very easy and user friendly.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is Amazing!!!! Turbo tax is very easy to use, I have been a customer for 4 years and will continue to use it.
Date published: 2022-02-26
Rated 5 out of 5 by from Using intelligence to make it easier So much more is automated in this process each year, this makes doing my taxes an admin task rather than a major undertaking. Feedback: Just do all of the steps for me, just ask for form numbers and that's it. Connect to Mint acct to get expenditure details.
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax There was an error in my return, a failure to correctly fill in line 12b on form 1040SR. I reported the error and you fixed it but I was never notified that the fix was made. Aside from that everything was just fine.
Date published: 2022-02-26
Rated 5 out of 5 by from Overall Easy Our CPA doubled her prices this year (understandable, but not in our price range). I was afraid to file myself but TurboTax lead me through everything. It was helpful to have the CPA documents from previous years to kind of guide me, though.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 14358
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome. was easy and they explained everything well. recommended.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax Works! I was putting off doing my taxes because I didn't think I would get a refund. However, Turbo Tax helped me get a really great refund!
Date published: 2022-02-26
Rated 3 out of 5 by from Functionality is good but so many sales pitches The functionality of the actual product is pretty straightforward. What I do not like is the constant sales pitches that popup throughout the experience. Every couple of pages a new upsell page appears. It kind of feels like doing my taxes in a car sales lot and I'm dodging used car sales people every few minutes. Particularly frustrating are where it looks like they're asking you to sign something official but they're trying to get permission to send your personal info to their other sales departments so they can sell you even more services beyond tax season. All in all, it brings down the experience of an otherwise useful product that is supposed to reduce the stress of tax season.
Date published: 2022-02-26
Rated 5 out of 5 by from Love turbo tax It is a very good setup, even a monkey could use it.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is great This service was very easy to use, and I didn't have to use a tax person.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy I find Turbo Tax to be very easy and user friendly.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is Amazing!!!! Turbo tax is very easy to use, I have been a customer for 4 years and will continue to use it.
Date published: 2022-02-26
Rated 5 out of 5 by from Using intelligence to make it easier So much more is automated in this process each year, this makes doing my taxes an admin task rather than a major undertaking. Feedback: Just do all of the steps for me, just ask for form numbers and that's it. Connect to Mint acct to get expenditure details.
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax There was an error in my return, a failure to correctly fill in line 12b on form 1040SR. I reported the error and you fixed it but I was never notified that the fix was made. Aside from that everything was just fine.
Date published: 2022-02-26
Rated 5 out of 5 by from Overall Easy Our CPA doubled her prices this year (understandable, but not in our price range). I was afraid to file myself but TurboTax lead me through everything. It was helpful to have the CPA documents from previous years to kind of guide me, though.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 14358