TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy taxes Guided me step by step, recommended for everyone and it's easy to use.
Date published: 2023-02-12
Rated 1 out of 5 by from Stopped including state e-file hidden costs Turbo tax this year has decided to start obfuscating part of the cost of using the program. Now for your state return they will charge you beyond what you already paid for the software. Taking away features to squeeze more money out of customers. SAD
Date published: 2023-02-12
Rated 5 out of 5 by from Excellent to work with online Great to work with online. Will use again next year
Date published: 2023-02-12
Rated 5 out of 5 by from So Simple I have used this service for many years and that may be why it is so easy to use. They retain pertinent information and all I do is plug in the new numbers. If any issues or questions come up, the tax advisors are ready and very knowledgeable to help you out. As long as I have to file taxes, I will continue to use this service. Thank you Turbo Tax for making this potentially stressful situation easy and comfortable.
Date published: 2023-02-12
Rated 1 out of 5 by from Worst filing service wvwr They get you with the file for free then once you go to file charged me over 80% of my return
Date published: 2023-02-12
Rated 4 out of 5 by from TurboTax is good TurboTax is a decent do it yourself software... More expensive than my tax Guy was though.
Date published: 2023-02-12
Rated 5 out of 5 by from I love trobo taxes They make it easy to do and are very helpful and they always give me the maximum amount of benefits
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax, easy and fast Its easy to use and that supports section that have all the necessary information.
Date published: 2023-02-12
Rated 4 out of 5 by from Michelle assistance 2/11/2023 Michelle was wonderful; however, somehow the call was disconnected and she did not call me back to complete the filing of my TT . Also, I wanted a printed form for the estimated taxes and I was unable to get them. I did get the form for the payment due in April 2023. If someone could assist me with this, it would be great. Thank you. KBR
Date published: 2023-02-12
Rated 4 out of 5 by from EASY THEY GO THROUGH DIFFERENT QUESTION. MY ONLY ISSUE WAS THE AMOUNT BEING $78 VS. WHAT I THOUGH I WAS PAYING ONLY $39. BASICALLY GOT CHARGED DOUBLE.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14358
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy taxes Guided me step by step, recommended for everyone and it's easy to use.
Date published: 2023-02-12
Rated 1 out of 5 by from Stopped including state e-file hidden costs Turbo tax this year has decided to start obfuscating part of the cost of using the program. Now for your state return they will charge you beyond what you already paid for the software. Taking away features to squeeze more money out of customers. SAD
Date published: 2023-02-12
Rated 5 out of 5 by from Excellent to work with online Great to work with online. Will use again next year
Date published: 2023-02-12
Rated 5 out of 5 by from So Simple I have used this service for many years and that may be why it is so easy to use. They retain pertinent information and all I do is plug in the new numbers. If any issues or questions come up, the tax advisors are ready and very knowledgeable to help you out. As long as I have to file taxes, I will continue to use this service. Thank you Turbo Tax for making this potentially stressful situation easy and comfortable.
Date published: 2023-02-12
Rated 1 out of 5 by from Worst filing service wvwr They get you with the file for free then once you go to file charged me over 80% of my return
Date published: 2023-02-12
Rated 4 out of 5 by from TurboTax is good TurboTax is a decent do it yourself software... More expensive than my tax Guy was though.
Date published: 2023-02-12
Rated 5 out of 5 by from I love trobo taxes They make it easy to do and are very helpful and they always give me the maximum amount of benefits
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax, easy and fast Its easy to use and that supports section that have all the necessary information.
Date published: 2023-02-12
Rated 4 out of 5 by from Michelle assistance 2/11/2023 Michelle was wonderful; however, somehow the call was disconnected and she did not call me back to complete the filing of my TT . Also, I wanted a printed form for the estimated taxes and I was unable to get them. I did get the form for the payment due in April 2023. If someone could assist me with this, it would be great. Thank you. KBR
Date published: 2023-02-12
Rated 4 out of 5 by from EASY THEY GO THROUGH DIFFERENT QUESTION. MY ONLY ISSUE WAS THE AMOUNT BEING $78 VS. WHAT I THOUGH I WAS PAYING ONLY $39. BASICALLY GOT CHARGED DOUBLE.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14358