TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
JanelMH from
Happy With Service
I am happy with the tax service representative we had and the job she did. The prices for the service did not save me any money versus going to an in person tax adjuster but it was easier for me to do since I could not get in for an appointment in person.
Date published: 2022-02-24
Rated 3 out of 5 by
2022Mimi from
Turbo Tax 2021 had Issues
The software program had many issues... stuck in continuous loop when using "Walk Me Through Everything" had to get out and use the "I will work on my own" The screen for paying by credit card was an issue... it was larger than the screen and did not allow you to hit the continue button after inserting information.
Date published: 2022-02-24
Rated 5 out of 5 by
mrjrod19 from
turbo tax is excellent
everything well explain,easy to understand,easy to go back and add more for a good refund
Date published: 2022-02-24
Rated 5 out of 5 by
Letitia0609 from
Awesome
Very easy and they provide step by step instructions.
Date published: 2022-02-24
Rated 5 out of 5 by
ramblerbr549 from
good way to do your taxes
Had a couple issues but your tax expert called and helped me through it. They were very helpful and polite.
Date published: 2022-02-24
Rated 1 out of 5 by
Y3ntruoc from
Disappointment
I’m mad that y’all don’t offer the free turbo tax option anymore I’m a single mom who relies on this and it’s just another thing that has been taken away. I was also charged $39 ON TOP of the $29 that y’all were charging me for my refund. it’s absolutely ridiculous I will be going elsewhere next year to file my taxes.
Date published: 2022-02-24
Rated 5 out of 5 by
Sara12948 from
TurboTax is awesome!
What I like is the option of speaking live, via telephone, when I have questions, and being at home, not having to go to someone's office.
Date published: 2022-02-24
Rated 5 out of 5 by
bevvy93182 from
Great and Fast
was fast and easy. Tax professionals were super helpful
Date published: 2022-02-24
Rated 5 out of 5 by
Cj6969 from
Great
Great Great Great hate these questionnaires but it was great
Date published: 2022-02-24
Rated 3 out of 5 by
taxesofun from
Easy interface, but could be cheaper
It helped in the most basic ways for free, ten bucks cheaper would be nice , interface was smooth, the online agent was actually helpful and nice so ++
All TurboTax® Offerings Reviews - Page 14357
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JanelMH from
Happy With Service
I am happy with the tax service representative we had and the job she did. The prices for the service did not save me any money versus going to an in person tax adjuster but it was easier for me to do since I could not get in for an appointment in person.
Date published: 2022-02-24
Rated 3 out of 5 by
2022Mimi from
Turbo Tax 2021 had Issues
The software program had many issues... stuck in continuous loop when using "Walk Me Through Everything" had to get out and use the "I will work on my own" The screen for paying by credit card was an issue... it was larger than the screen and did not allow you to hit the continue button after inserting information.
Date published: 2022-02-24
Rated 5 out of 5 by
mrjrod19 from
turbo tax is excellent
everything well explain,easy to understand,easy to go back and add more for a good refund
Date published: 2022-02-24
Rated 5 out of 5 by
Letitia0609 from
Awesome
Very easy and they provide step by step instructions.
Date published: 2022-02-24
Rated 5 out of 5 by
ramblerbr549 from
good way to do your taxes
Had a couple issues but your tax expert called and helped me through it. They were very helpful and polite.
Date published: 2022-02-24
Rated 1 out of 5 by
Y3ntruoc from
Disappointment
I’m mad that y’all don’t offer the free turbo tax option anymore I’m a single mom who relies on this and it’s just another thing that has been taken away. I was also charged $39 ON TOP of the $29 that y’all were charging me for my refund. it’s absolutely ridiculous I will be going elsewhere next year to file my taxes.
Date published: 2022-02-24
Rated 5 out of 5 by
Sara12948 from
TurboTax is awesome!
What I like is the option of speaking live, via telephone, when I have questions, and being at home, not having to go to someone's office.
Date published: 2022-02-24
Rated 5 out of 5 by
bevvy93182 from
Great and Fast
was fast and easy. Tax professionals were super helpful
Date published: 2022-02-24
Rated 5 out of 5 by
Cj6969 from
Great
Great Great Great hate these questionnaires but it was great
Date published: 2022-02-24
Rated 3 out of 5 by
taxesofun from
Easy interface, but could be cheaper
It helped in the most basic ways for free, ten bucks cheaper would be nice , interface was smooth, the online agent was actually helpful and nice so ++
All TurboTax® Offerings Reviews - Page 14357
Date published: 2022-02-24