TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Happy With Service I am happy with the tax service representative we had and the job she did. The prices for the service did not save me any money versus going to an in person tax adjuster but it was easier for me to do since I could not get in for an appointment in person.
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax 2021 had Issues The software program had many issues... stuck in continuous loop when using "Walk Me Through Everything" had to get out and use the "I will work on my own" The screen for paying by credit card was an issue... it was larger than the screen and did not allow you to hit the continue button after inserting information.
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax is excellent everything well explain,easy to understand,easy to go back and add more for a good refund
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome Very easy and they provide step by step instructions.
Date published: 2022-02-24
Rated 5 out of 5 by from good way to do your taxes Had a couple issues but your tax expert called and helped me through it. They were very helpful and polite.
Date published: 2022-02-24
Rated 1 out of 5 by from Disappointment I’m mad that y’all don’t offer the free turbo tax option anymore I’m a single mom who relies on this and it’s just another thing that has been taken away. I was also charged $39 ON TOP of the $29 that y’all were charging me for my refund. it’s absolutely ridiculous I will be going elsewhere next year to file my taxes.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome! What I like is the option of speaking live, via telephone, when I have questions, and being at home, not having to go to someone's office.
Date published: 2022-02-24
Rated 5 out of 5 by from Great and Fast was fast and easy. Tax professionals were super helpful
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great Great Great hate these questionnaires but it was great
Date published: 2022-02-24
Rated 3 out of 5 by from Easy interface, but could be cheaper It helped in the most basic ways for free, ten bucks cheaper would be nice , interface was smooth, the online agent was actually helpful and nice so ++
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 14357
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Happy With Service I am happy with the tax service representative we had and the job she did. The prices for the service did not save me any money versus going to an in person tax adjuster but it was easier for me to do since I could not get in for an appointment in person.
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax 2021 had Issues The software program had many issues... stuck in continuous loop when using "Walk Me Through Everything" had to get out and use the "I will work on my own" The screen for paying by credit card was an issue... it was larger than the screen and did not allow you to hit the continue button after inserting information.
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax is excellent everything well explain,easy to understand,easy to go back and add more for a good refund
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome Very easy and they provide step by step instructions.
Date published: 2022-02-24
Rated 5 out of 5 by from good way to do your taxes Had a couple issues but your tax expert called and helped me through it. They were very helpful and polite.
Date published: 2022-02-24
Rated 1 out of 5 by from Disappointment I’m mad that y’all don’t offer the free turbo tax option anymore I’m a single mom who relies on this and it’s just another thing that has been taken away. I was also charged $39 ON TOP of the $29 that y’all were charging me for my refund. it’s absolutely ridiculous I will be going elsewhere next year to file my taxes.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome! What I like is the option of speaking live, via telephone, when I have questions, and being at home, not having to go to someone's office.
Date published: 2022-02-24
Rated 5 out of 5 by from Great and Fast was fast and easy. Tax professionals were super helpful
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great Great Great hate these questionnaires but it was great
Date published: 2022-02-24
Rated 3 out of 5 by from Easy interface, but could be cheaper It helped in the most basic ways for free, ten bucks cheaper would be nice , interface was smooth, the online agent was actually helpful and nice so ++
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 14357