TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome This program was easy I loved it they helped me every step of the way used them for the last 3 years!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax saved me a lot of headaches! Turbo Tax made filing my income taxes an otherwise headache into a rather simplified process!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Amazing and easy to use and quick/simple Definitely recommend
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awsome! I love TurboTax!. I had a little problem with the uploading of my 1099-R PDFs. I was able to speak with a Rep. who was fantastic! She was able to resolve the problem so my taxes could be re-flied. I will always use Turbo Tax and I recommend it to my friends and family.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and quick Really was very easy to follow and was able to finish my taxes quick!
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent tax prep at a very low cost Overall the use of TurboTax was outstanding. Filling in most of the information was pretty quick and easy. Especially since my Brokerage is a "partner" and can directly import the 1099 information. Having said that there is a minor concern that NOT ALL of the information imports and so some of the boxes need to be individually compared to what was imported. Particularly the "FATCA box is checked" came up checked when the box was nowhere on the 1099 and was not checked. This led to some time searching and researching and phone calls to clear up, as I am not an expert.
Date published: 2021-02-19
Rated 5 out of 5 by from Taxes made easy Turbo Tax makes filing your taxes easy. They help with standard or itemized deductions.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax walks you through the whole process. They notify you when something is wrong with Federal and State taxes walks you through correcting your file and also re-submit your e-file. Hands down on saving you lots of $$$ you'd pay a Tax consultant.
Date published: 2021-02-19
Rated 4 out of 5 by from Many years of use TurboTax seemed more difficult this year to navigate.
Date published: 2021-02-19
Rated 2 out of 5 by from Fair Fair at best. I use this to save time, not cost time. It handled Covid deferral poorly. On the SE Tax Form it asked for Maximum Deferral: I should never have been asked this question. The software should have calculated the answer or asked me questions so it could calculate it. Also, the 1099 import was poor. I live on Tennessee Court. a/k/a Tennessee Ct. When the system downloaded my 1099s, it put Ct. in the State section as though I lived in Connecticut. This almost prevented me from electronically filing as I had to provide a correct zip code for Connecticut. So instead of using my real zip code, I entered one from Connecticut. There was no way to correct the state I lived in on the worksheet. Yes I deleted the 1099's and entered them manually, but the system retained the incorrect info on the worksheet forcing me to us a Connecticut zip code.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14357
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome This program was easy I loved it they helped me every step of the way used them for the last 3 years!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax saved me a lot of headaches! Turbo Tax made filing my income taxes an otherwise headache into a rather simplified process!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Amazing and easy to use and quick/simple Definitely recommend
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awsome! I love TurboTax!. I had a little problem with the uploading of my 1099-R PDFs. I was able to speak with a Rep. who was fantastic! She was able to resolve the problem so my taxes could be re-flied. I will always use Turbo Tax and I recommend it to my friends and family.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and quick Really was very easy to follow and was able to finish my taxes quick!
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent tax prep at a very low cost Overall the use of TurboTax was outstanding. Filling in most of the information was pretty quick and easy. Especially since my Brokerage is a "partner" and can directly import the 1099 information. Having said that there is a minor concern that NOT ALL of the information imports and so some of the boxes need to be individually compared to what was imported. Particularly the "FATCA box is checked" came up checked when the box was nowhere on the 1099 and was not checked. This led to some time searching and researching and phone calls to clear up, as I am not an expert.
Date published: 2021-02-19
Rated 5 out of 5 by from Taxes made easy Turbo Tax makes filing your taxes easy. They help with standard or itemized deductions.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax walks you through the whole process. They notify you when something is wrong with Federal and State taxes walks you through correcting your file and also re-submit your e-file. Hands down on saving you lots of $$$ you'd pay a Tax consultant.
Date published: 2021-02-19
Rated 4 out of 5 by from Many years of use TurboTax seemed more difficult this year to navigate.
Date published: 2021-02-19
Rated 2 out of 5 by from Fair Fair at best. I use this to save time, not cost time. It handled Covid deferral poorly. On the SE Tax Form it asked for Maximum Deferral: I should never have been asked this question. The software should have calculated the answer or asked me questions so it could calculate it. Also, the 1099 import was poor. I live on Tennessee Court. a/k/a Tennessee Ct. When the system downloaded my 1099s, it put Ct. in the State section as though I lived in Connecticut. This almost prevented me from electronically filing as I had to provide a correct zip code for Connecticut. So instead of using my real zip code, I entered one from Connecticut. There was no way to correct the state I lived in on the worksheet. Yes I deleted the 1099's and entered them manually, but the system retained the incorrect info on the worksheet forcing me to us a Connecticut zip code.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14357