TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is awesome!! TurboTax is easy to navigate and yields great refunds!!
Date published: 2021-02-19
Rated 5 out of 5 by from great job Got stuck on a few items called in for CHAT had contact in less than 5 minutes walked through the entire process and fixed several of my errors. SOO GLAD I called for HELP.
Date published: 2021-02-19
Rated 2 out of 5 by from Credit Card Storage XXXX I've been using Turbo Tax for 8 years and it has been pleasant until now. In 2020, I noticed that you are forced into having your credit card information stored by TTI without an option to decline. I agreed to it after calling and not finding a person who could help me with this issue and to get on with the filing. I don't like being made to agree such things and will not use this product next year if it has not changed.
Date published: 2021-02-19
Rated 1 out of 5 by from 2021 Software Issues I've been using Turbo tax for many years. For the past couple of years, I've noticed several issues with their software making errors. Most recently, the software stated that I'll be receiving a W-2(C) for deferred social security taxes from prior year. I paid the maximum SS tax and did not defer any SS payment. Other issues are related to correctly applying cost basis for stocks sold. IRS sent a letter saying I made a GAIN when in fact it was a net loss. I won't use the service next year or recommend going forward.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Turbo Tax Great system to yse, covers everything I need on both the state, and Federal level
Date published: 2021-02-19
Rated 5 out of 5 by from turbotax is awwssoommmee !!!!!!! i loved it ,,,very easy,,and very conveint,,you wont regret using this qpp
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax has made their system much easier to use. Way to go Turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from I Love Turbo Tax It's so easy just follow the directions. If you have questions the pop up widows are helpful
Date published: 2021-02-19
Rated 5 out of 5 by from 5th Year of being with TurboTax!! This will be my 5th year filing taxes with TurboTax. I have never had any problems, they literally help EVERY. STEP. OF. THE. WAY! Thank you so much!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax really really helped me out this yera Helped me get more than i thoughtci ciuld get thnaks
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14354
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome!! TurboTax is easy to navigate and yields great refunds!!
Date published: 2021-02-19
Rated 5 out of 5 by from great job Got stuck on a few items called in for CHAT had contact in less than 5 minutes walked through the entire process and fixed several of my errors. SOO GLAD I called for HELP.
Date published: 2021-02-19
Rated 2 out of 5 by from Credit Card Storage XXXX I've been using Turbo Tax for 8 years and it has been pleasant until now. In 2020, I noticed that you are forced into having your credit card information stored by TTI without an option to decline. I agreed to it after calling and not finding a person who could help me with this issue and to get on with the filing. I don't like being made to agree such things and will not use this product next year if it has not changed.
Date published: 2021-02-19
Rated 1 out of 5 by from 2021 Software Issues I've been using Turbo tax for many years. For the past couple of years, I've noticed several issues with their software making errors. Most recently, the software stated that I'll be receiving a W-2(C) for deferred social security taxes from prior year. I paid the maximum SS tax and did not defer any SS payment. Other issues are related to correctly applying cost basis for stocks sold. IRS sent a letter saying I made a GAIN when in fact it was a net loss. I won't use the service next year or recommend going forward.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Turbo Tax Great system to yse, covers everything I need on both the state, and Federal level
Date published: 2021-02-19
Rated 5 out of 5 by from turbotax is awwssoommmee !!!!!!! i loved it ,,,very easy,,and very conveint,,you wont regret using this qpp
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax has made their system much easier to use. Way to go Turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from I Love Turbo Tax It's so easy just follow the directions. If you have questions the pop up widows are helpful
Date published: 2021-02-19
Rated 5 out of 5 by from 5th Year of being with TurboTax!! This will be my 5th year filing taxes with TurboTax. I have never had any problems, they literally help EVERY. STEP. OF. THE. WAY! Thank you so much!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax really really helped me out this yera Helped me get more than i thoughtci ciuld get thnaks
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14354