TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 4 out of 5 by
Allisonlindsey246 from
overall easy to navigate
I feel the live agent is not easy to communicate with. I had better luck online looking up policies myself. To often it was a computerized response.
Date published: 2022-02-25
Rated 5 out of 5 by
Tati25 from
Thomas is great
Thomas was very patient and tried to do what was the best for me
Date published: 2022-02-25
Rated 5 out of 5 by
Nighthunter from
Great app
Great app to use, its easy to navigate. Help is just a click away so that makes things easier
Date published: 2022-02-25
Rated 4 out of 5 by
dpatters from
always a few issues
I have used Turbo Tax for YEARS and I do not have a complicated return.. each year it gets a little more difficult and I feel I lose a little more control. I have a Mac now and I would like to be able to go view and print forms more easily. Seems to be such a hassle.
Date published: 2022-02-25
Rated 5 out of 5 by
Tuscandream from
TurboTax is great!
TurboTax is the way to go for busy professionals like myself. Quiana was quick and helpful.
Date published: 2022-02-25
Rated 5 out of 5 by
Doctor Dog from
Turbo Tax is the Good
Easy af to file. Get in, get out, youre done in 10 minutes.
Date published: 2022-02-25
Rated 4 out of 5 by
Nasya from
Easy and simple as always only a few setbacks
I always use turbo tax to file my taxes so it’s usually simple. I had a few issues this time around and I had to redo my whole thing but hopefully it’s fixed and everything goes through smoothly
Date published: 2022-02-25
Rated 5 out of 5 by
JTG427 from
User Friendly with an extensive Database of info
Turbo is very User Friendly and helps the tax process go quickly. It's fairly easy to navigate through schedules and question sets which could be tricky sometimes but Turbo has you covered.
Date published: 2022-02-25
Rated 2 out of 5 by
papabear57 from
Hidden Prices
They tell you one price and when it comes to filing the price is double
Date published: 2022-02-25
Rated 5 out of 5 by
Sheriah from
it was great
It was a very easy process for a beginner who has never done it before.
All TurboTax® Offerings Reviews - Page 14352
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Allisonlindsey246 from
overall easy to navigate
I feel the live agent is not easy to communicate with. I had better luck online looking up policies myself. To often it was a computerized response.
Date published: 2022-02-25
Rated 5 out of 5 by
Tati25 from
Thomas is great
Thomas was very patient and tried to do what was the best for me
Date published: 2022-02-25
Rated 5 out of 5 by
Nighthunter from
Great app
Great app to use, its easy to navigate. Help is just a click away so that makes things easier
Date published: 2022-02-25
Rated 4 out of 5 by
dpatters from
always a few issues
I have used Turbo Tax for YEARS and I do not have a complicated return.. each year it gets a little more difficult and I feel I lose a little more control. I have a Mac now and I would like to be able to go view and print forms more easily. Seems to be such a hassle.
Date published: 2022-02-25
Rated 5 out of 5 by
Tuscandream from
TurboTax is great!
TurboTax is the way to go for busy professionals like myself. Quiana was quick and helpful.
Date published: 2022-02-25
Rated 5 out of 5 by
Doctor Dog from
Turbo Tax is the Good
Easy af to file. Get in, get out, youre done in 10 minutes.
Date published: 2022-02-25
Rated 4 out of 5 by
Nasya from
Easy and simple as always only a few setbacks
I always use turbo tax to file my taxes so it’s usually simple. I had a few issues this time around and I had to redo my whole thing but hopefully it’s fixed and everything goes through smoothly
Date published: 2022-02-25
Rated 5 out of 5 by
JTG427 from
User Friendly with an extensive Database of info
Turbo is very User Friendly and helps the tax process go quickly. It's fairly easy to navigate through schedules and question sets which could be tricky sometimes but Turbo has you covered.
Date published: 2022-02-25
Rated 2 out of 5 by
papabear57 from
Hidden Prices
They tell you one price and when it comes to filing the price is double
Date published: 2022-02-25
Rated 5 out of 5 by
Sheriah from
it was great
It was a very easy process for a beginner who has never done it before.
All TurboTax® Offerings Reviews - Page 14352
Date published: 2022-02-25