TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from overall easy to navigate I feel the live agent is not easy to communicate with. I had better luck online looking up policies myself. To often it was a computerized response.
Date published: 2022-02-25
Rated 5 out of 5 by from Thomas is great Thomas was very patient and tried to do what was the best for me
Date published: 2022-02-25
Rated 5 out of 5 by from Great app Great app to use, its easy to navigate. Help is just a click away so that makes things easier
Date published: 2022-02-25
Rated 4 out of 5 by from always a few issues I have used Turbo Tax for YEARS and I do not have a complicated return.. each year it gets a little more difficult and I feel I lose a little more control. I have a Mac now and I would like to be able to go view and print forms more easily. Seems to be such a hassle.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is great! TurboTax is the way to go for busy professionals like myself. Quiana was quick and helpful.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is the Good Easy af to file. Get in, get out, youre done in 10 minutes.
Date published: 2022-02-25
Rated 4 out of 5 by from Easy and simple as always only a few setbacks I always use turbo tax to file my taxes so it’s usually simple. I had a few issues this time around and I had to redo my whole thing but hopefully it’s fixed and everything goes through smoothly
Date published: 2022-02-25
Rated 5 out of 5 by from User Friendly with an extensive Database of info Turbo is very User Friendly and helps the tax process go quickly. It's fairly easy to navigate through schedules and question sets which could be tricky sometimes but Turbo has you covered.
Date published: 2022-02-25
Rated 2 out of 5 by from Hidden Prices They tell you one price and when it comes to filing the price is double
Date published: 2022-02-25
Rated 5 out of 5 by from it was great It was a very easy process for a beginner who has never done it before.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14352
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from overall easy to navigate I feel the live agent is not easy to communicate with. I had better luck online looking up policies myself. To often it was a computerized response.
Date published: 2022-02-25
Rated 5 out of 5 by from Thomas is great Thomas was very patient and tried to do what was the best for me
Date published: 2022-02-25
Rated 5 out of 5 by from Great app Great app to use, its easy to navigate. Help is just a click away so that makes things easier
Date published: 2022-02-25
Rated 4 out of 5 by from always a few issues I have used Turbo Tax for YEARS and I do not have a complicated return.. each year it gets a little more difficult and I feel I lose a little more control. I have a Mac now and I would like to be able to go view and print forms more easily. Seems to be such a hassle.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is great! TurboTax is the way to go for busy professionals like myself. Quiana was quick and helpful.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is the Good Easy af to file. Get in, get out, youre done in 10 minutes.
Date published: 2022-02-25
Rated 4 out of 5 by from Easy and simple as always only a few setbacks I always use turbo tax to file my taxes so it’s usually simple. I had a few issues this time around and I had to redo my whole thing but hopefully it’s fixed and everything goes through smoothly
Date published: 2022-02-25
Rated 5 out of 5 by from User Friendly with an extensive Database of info Turbo is very User Friendly and helps the tax process go quickly. It's fairly easy to navigate through schedules and question sets which could be tricky sometimes but Turbo has you covered.
Date published: 2022-02-25
Rated 2 out of 5 by from Hidden Prices They tell you one price and when it comes to filing the price is double
Date published: 2022-02-25
Rated 5 out of 5 by from it was great It was a very easy process for a beginner who has never done it before.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14352