TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax got me through my first attempt to DIY I feel that I have done as good a job as my professional CPA did for me for the last 20 years. I like being in control of my finances and Federal Tax is difficult to do correctly and to be complete - I feel TT did a great job getting me through both of those challenges
Date published: 2022-04-14
Rated 1 out of 5 by from Too Difficult To Download Could not find the location on the web to download the license code! "InstallTurboTax.com" does NOT work!
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome I can get all the deductible and credits which helps maximize my returns.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and easy real good for easy returns, easy to maneuver, imports your data from the previous and current years employer.
Date published: 2022-04-14
Rated 2 out of 5 by from Hard to use and time consuming Multiple times throughout my filing process, documents that I attempted to upload and/or link from external sites were "loaded" by TurboTax and then disappeared once I clicked onto the next screen. I ended up needing to type everything in manually and even then some parts didn't save until I entered them on another screen not part of the main interface.
Date published: 2022-04-14
Rated 4 out of 5 by from Easy to use. Turbo tax is easy to use. It makes tax time better.
Date published: 2022-04-14
Rated 5 out of 5 by from Han did a Fantastic Job with my 2021 Taxes After being bounced around Tax Experts, I ended up with Han K for my 2021 Tax Return. Han was very professional and quick. He was responsive and adequately answered all of my questions quickly and accurately.
Date published: 2022-04-14
Rated 5 out of 5 by from very easy I like being able to ask questions when filing my taxes out. It's very helpful.
Date published: 2022-04-14
Rated 3 out of 5 by from The Software is Clunky Meh.... There were times when I had to go back to review pieces of the return, and it would either look like the original entries weren't saved, or I'd have to work through an entire section again because I updated one piece of info but would need to click through about five more screens for it to take effect. Any time I made a change, I had no confidence that the info was updated correctly, and ended up clicking through each screen multiple times. I do like how each page addresses a single question/topic and there are help windows if you want additional information.
Date published: 2022-04-14
Rated 3 out of 5 by from Waste my time, the IRS has all this info already Stop lobbying to make filing taxes a thing when the IRS already has all this information. Wasting my time and money so you can get rich. Other than that, at least this was easy enough to do.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1436
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax got me through my first attempt to DIY I feel that I have done as good a job as my professional CPA did for me for the last 20 years. I like being in control of my finances and Federal Tax is difficult to do correctly and to be complete - I feel TT did a great job getting me through both of those challenges
Date published: 2022-04-14
Rated 1 out of 5 by from Too Difficult To Download Could not find the location on the web to download the license code! "InstallTurboTax.com" does NOT work!
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome I can get all the deductible and credits which helps maximize my returns.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and easy real good for easy returns, easy to maneuver, imports your data from the previous and current years employer.
Date published: 2022-04-14
Rated 2 out of 5 by from Hard to use and time consuming Multiple times throughout my filing process, documents that I attempted to upload and/or link from external sites were "loaded" by TurboTax and then disappeared once I clicked onto the next screen. I ended up needing to type everything in manually and even then some parts didn't save until I entered them on another screen not part of the main interface.
Date published: 2022-04-14
Rated 4 out of 5 by from Easy to use. Turbo tax is easy to use. It makes tax time better.
Date published: 2022-04-14
Rated 5 out of 5 by from Han did a Fantastic Job with my 2021 Taxes After being bounced around Tax Experts, I ended up with Han K for my 2021 Tax Return. Han was very professional and quick. He was responsive and adequately answered all of my questions quickly and accurately.
Date published: 2022-04-14
Rated 5 out of 5 by from very easy I like being able to ask questions when filing my taxes out. It's very helpful.
Date published: 2022-04-14
Rated 3 out of 5 by from The Software is Clunky Meh.... There were times when I had to go back to review pieces of the return, and it would either look like the original entries weren't saved, or I'd have to work through an entire section again because I updated one piece of info but would need to click through about five more screens for it to take effect. Any time I made a change, I had no confidence that the info was updated correctly, and ended up clicking through each screen multiple times. I do like how each page addresses a single question/topic and there are help windows if you want additional information.
Date published: 2022-04-14
Rated 3 out of 5 by from Waste my time, the IRS has all this info already Stop lobbying to make filing taxes a thing when the IRS already has all this information. Wasting my time and money so you can get rich. Other than that, at least this was easy enough to do.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1436