TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from I love Turbo Tax Turbo Tax Has Always been here for me for my Tax Needs Thank You Turbo Tax 2021
Date published: 2021-02-19
Rated 5 out of 5 by from First Time User and Loved it I am a young adult who has never filed my own taxes. Turbo Tax made it so easy and low key a little fun? It was a very straightforward and helpful process.
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo Tax was Deficient and Frustrating This Year The system had a major glitch, which was the recovery of rental information. But, even after carefully entering all of my data for my one rental house, the system erased it and took me back to my entries from 2019! I had to start all over again.
Date published: 2021-02-19
Rated 4 out of 5 by from Confusing Turbo Tax was confusing on free . I started free then logged off to come back and I was live. It charged me more money. I didn't know there was a live one. I didn't need all that stuff. other than the confussion it was great. Charging me was way off. Know waiting 5 to 7 days to get a refund of 120.00
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome and helpful I had problems with my tax filing and they called my and helped me get it straitened out.
Date published: 2021-02-19
Rated 5 out of 5 by from Great I have been using them for years, wouldn't have it any other way
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome It is very easy to use just a little pricier than other programs but i would recommend it
Date published: 2021-02-19
Rated 3 out of 5 by from A problem with poor explanation I received a text that my 2020 return was rejected. The Email said that my pin did not match last years. The instruction on Turbo Tax said to chose any number. I was then told that my AGI for 2019 was wrong. The problem was that I did not put an AGI on my 2020 return. If an AGI was sent it was pulled automatically from last years return. This does not make any sense.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Easy easy easy thank you I'll keep using turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from Best decision I have made! We began using Turbo tax about 3-5 years ago and has been the best decision we ever made. Its such an easy process.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14347
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax Has Always been here for me for my Tax Needs Thank You Turbo Tax 2021
Date published: 2021-02-19
Rated 5 out of 5 by from First Time User and Loved it I am a young adult who has never filed my own taxes. Turbo Tax made it so easy and low key a little fun? It was a very straightforward and helpful process.
Date published: 2021-02-19
Rated 1 out of 5 by from Turbo Tax was Deficient and Frustrating This Year The system had a major glitch, which was the recovery of rental information. But, even after carefully entering all of my data for my one rental house, the system erased it and took me back to my entries from 2019! I had to start all over again.
Date published: 2021-02-19
Rated 4 out of 5 by from Confusing Turbo Tax was confusing on free . I started free then logged off to come back and I was live. It charged me more money. I didn't know there was a live one. I didn't need all that stuff. other than the confussion it was great. Charging me was way off. Know waiting 5 to 7 days to get a refund of 120.00
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome and helpful I had problems with my tax filing and they called my and helped me get it straitened out.
Date published: 2021-02-19
Rated 5 out of 5 by from Great I have been using them for years, wouldn't have it any other way
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome It is very easy to use just a little pricier than other programs but i would recommend it
Date published: 2021-02-19
Rated 3 out of 5 by from A problem with poor explanation I received a text that my 2020 return was rejected. The Email said that my pin did not match last years. The instruction on Turbo Tax said to chose any number. I was then told that my AGI for 2019 was wrong. The problem was that I did not put an AGI on my 2020 return. If an AGI was sent it was pulled automatically from last years return. This does not make any sense.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Easy easy easy thank you I'll keep using turbo tax
Date published: 2021-02-19
Rated 5 out of 5 by from Best decision I have made! We began using Turbo tax about 3-5 years ago and has been the best decision we ever made. Its such an easy process.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14347