TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from its ok. expensive Does a good job lining things out but it's expensive. you pay for it, for sure. Debating doing by hand next year
Date published: 2021-02-19
Rated 5 out of 5 by from EASY TO USE! Previously we had our taxes done professionally. Now with turbo tax, I am the professional.
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO TAX Easily navigable and user friendly for semi-complicated forms.
Date published: 2021-02-19
Rated 3 out of 5 by from More online help within turbotax software/chatbox It would help us to understand why the State rejected my tax return this year if you were to provide more online assistances within the tax software plus adding an online chat for specific questions and responses. Also need to provide actual phone number to speak to a real person. I did speak to someone, but the line was cut off, maybe due to the power outage problem at Texas.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy! 20 - 25 minutes! Quick and easy to follow. Highly recommend.
Date published: 2021-02-19
Rated 5 out of 5 by from Great They are always quick and easy! I use TurboTax each year!
Date published: 2021-02-19
Rated 5 out of 5 by from EZ and awesome No problems. A few questions easily answered by a Turbo Tax representative
Date published: 2021-02-19
Rated 3 out of 5 by from Love Turbo Tax BUT!!! This year I found numerous glitches that caused a lot of delays unfortunately. I initially thought the problem was me, but in fact, there were too. many software issues.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is so easy to use the rep who called to help me was awesome. Stayed on the phone till she was sure the issue was fixed
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax review We have Turbo Tax for 6 years now. It is easier than going in to do our taxes and easy to use. I like that it goes through everything step by step.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14346
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from its ok. expensive Does a good job lining things out but it's expensive. you pay for it, for sure. Debating doing by hand next year
Date published: 2021-02-19
Rated 5 out of 5 by from EASY TO USE! Previously we had our taxes done professionally. Now with turbo tax, I am the professional.
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO TAX Easily navigable and user friendly for semi-complicated forms.
Date published: 2021-02-19
Rated 3 out of 5 by from More online help within turbotax software/chatbox It would help us to understand why the State rejected my tax return this year if you were to provide more online assistances within the tax software plus adding an online chat for specific questions and responses. Also need to provide actual phone number to speak to a real person. I did speak to someone, but the line was cut off, maybe due to the power outage problem at Texas.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy! 20 - 25 minutes! Quick and easy to follow. Highly recommend.
Date published: 2021-02-19
Rated 5 out of 5 by from Great They are always quick and easy! I use TurboTax each year!
Date published: 2021-02-19
Rated 5 out of 5 by from EZ and awesome No problems. A few questions easily answered by a Turbo Tax representative
Date published: 2021-02-19
Rated 3 out of 5 by from Love Turbo Tax BUT!!! This year I found numerous glitches that caused a lot of delays unfortunately. I initially thought the problem was me, but in fact, there were too. many software issues.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is so easy to use the rep who called to help me was awesome. Stayed on the phone till she was sure the issue was fixed
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax review We have Turbo Tax for 6 years now. It is easier than going in to do our taxes and easy to use. I like that it goes through everything step by step.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14346