TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from OK GREAT JOB TURBO TAX IS THE BEST IN THE UNITED STATES
Date published: 2021-02-18
Rated 5 out of 5 by from Very helpful and outstanding customer care Janine was a terrific customer assistant. It made filing for my refund the easiest thing to do today
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is Very good. Easy to use and great checking for errors. Love being able to talk to someone They were great
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo taxes was Excellence My state taxes was rejected my the state and it took turbo taxes a few good minutes to fix my problem
Date published: 2021-02-18
Rated 5 out of 5 by from Tubular Turbo Tax I love the free version of Turbo Tax. I am able to click on questions for clarity (and trust me, I click). It is so user friendly and again I am satisfied with my service
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is awesome Havent had an easier tax return so thankful for turbo tax
Date published: 2021-02-18
Rated 4 out of 5 by from State Tax Rejection Issues My CA tax return was rejected. I have two issues. First, neither TurboTax nor the State informed me of the rejection. Nor did either tell me why. I opened TurboTax four days after filing and saw the word "Rejected." (My Federal return had been accepted in under an hour and I had received a text to inform me.) When I reviewed my CA return, I discovered that I had entered the wrong issue date for my CA Driver License when prompted. I entered my birthday in 2020 but I later noticed that the issue date is in the lower right corner of my driver license under the heading "ISS". It would have been helpful if TurboTax had helped me with this issue. Nevertheless, I corrected the issue date and refiled and hope that was the problem. Second, when TurboTax informed me of the rejection, the sequence that followed suggested that both Federal and State tax returns would be refiled. I was concerned that refiling my Federal return, which had already been accepted, might cause a problem. Nevertheless, I continued by clicking "Continue." Finally, TurboTax informed me that I would be refiling only my State return and I breathed a sigh of relief.
Date published: 2021-02-18
Rated 2 out of 5 by from Product does not communicate with TurboTax Premier TurboTax Business does not communicate with TurboTax Premier for personal taxes. This is important for S Corporations. TurboTax Premier is indicated on the back of the TurboTax Business box. I am extremely disappointed with the lack of harmony within TurboTax's own products. I have used TurboTax for many years, and this was the worst experience I have had with your products.
Date published: 2021-02-18
Rated 5 out of 5 by from awesome help Cheryl helped me and I felt blessed!!! Thank you for 30 years of experience
Date published: 2021-02-18
Rated 5 out of 5 by from Very easy Very quick and easy. I always have such an easy time doing my taxes.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14345
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from OK GREAT JOB TURBO TAX IS THE BEST IN THE UNITED STATES
Date published: 2021-02-18
Rated 5 out of 5 by from Very helpful and outstanding customer care Janine was a terrific customer assistant. It made filing for my refund the easiest thing to do today
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is Very good. Easy to use and great checking for errors. Love being able to talk to someone They were great
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo taxes was Excellence My state taxes was rejected my the state and it took turbo taxes a few good minutes to fix my problem
Date published: 2021-02-18
Rated 5 out of 5 by from Tubular Turbo Tax I love the free version of Turbo Tax. I am able to click on questions for clarity (and trust me, I click). It is so user friendly and again I am satisfied with my service
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is awesome Havent had an easier tax return so thankful for turbo tax
Date published: 2021-02-18
Rated 4 out of 5 by from State Tax Rejection Issues My CA tax return was rejected. I have two issues. First, neither TurboTax nor the State informed me of the rejection. Nor did either tell me why. I opened TurboTax four days after filing and saw the word "Rejected." (My Federal return had been accepted in under an hour and I had received a text to inform me.) When I reviewed my CA return, I discovered that I had entered the wrong issue date for my CA Driver License when prompted. I entered my birthday in 2020 but I later noticed that the issue date is in the lower right corner of my driver license under the heading "ISS". It would have been helpful if TurboTax had helped me with this issue. Nevertheless, I corrected the issue date and refiled and hope that was the problem. Second, when TurboTax informed me of the rejection, the sequence that followed suggested that both Federal and State tax returns would be refiled. I was concerned that refiling my Federal return, which had already been accepted, might cause a problem. Nevertheless, I continued by clicking "Continue." Finally, TurboTax informed me that I would be refiling only my State return and I breathed a sigh of relief.
Date published: 2021-02-18
Rated 2 out of 5 by from Product does not communicate with TurboTax Premier TurboTax Business does not communicate with TurboTax Premier for personal taxes. This is important for S Corporations. TurboTax Premier is indicated on the back of the TurboTax Business box. I am extremely disappointed with the lack of harmony within TurboTax's own products. I have used TurboTax for many years, and this was the worst experience I have had with your products.
Date published: 2021-02-18
Rated 5 out of 5 by from awesome help Cheryl helped me and I felt blessed!!! Thank you for 30 years of experience
Date published: 2021-02-18
Rated 5 out of 5 by from Very easy Very quick and easy. I always have such an easy time doing my taxes.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14345