TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
DThomas12 from
Efficient and effective!
Excellent way to file taxes--especially year-to-year. I love how the needed information carries over. Good peace of mind from the thorough approach to checking for exemptions.
Date published: 2023-02-12
Rated 1 out of 5 by
AntFea from
TERRIBLE FEES!!
The fees are horrible! I can't believe you charge $40 for the option to have the refund direct deposited, on top of the $89.00 fee!
Date published: 2023-02-12
Rated 5 out of 5 by
AJJoseph from
Turbo Tax is AMAZING
Stephanie S. in the chat was VERY helpful and corrected my concerns extremely well.
Date published: 2023-02-12
Rated 5 out of 5 by
Tydale95 from
Awesome
Awesome service and great staff that are good communicatirs
Date published: 2023-02-12
Rated 4 out of 5 by
KenPo24 from
Great on-line program
We really like how it walks through every step, amazing
Date published: 2023-02-12
Rated 2 out of 5 by
ABCD12340 from
Charges
I don't remember ever paying 177 in charges or even a $39 charge for deducting fee from taxes.
Date published: 2023-02-12
Rated 5 out of 5 by
Samonie from
Turbo tax is awesome!!
I just wanted to thank Nancy so much for helping me file my taxes she was awesome and helped me every step of the way she was very nice and explained everything to me she didn’t rush me through the process she helped me really understand everything very Cleese’s and was very patient with me .
Date published: 2023-02-12
Rated 5 out of 5 by
anthov909 from
Turbotax works perfect
i had a simple tax year. so i dont need to pay $300 for an expert.
Date published: 2023-02-12
Rated 3 out of 5 by
Victoria2023 from
Faithful users not rewarded
I have been using turbo tax for 7 years and after that many years, they want to charge me 117 dollars which is outrageous.
Date published: 2023-02-12
Rated 5 out of 5 by
NanMM from
Ease of Use
It was easier than I thought. The hardest part was finding last year's taxes.
All TurboTax® Offerings Reviews - Page 14344
Date published: 2023-02-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DThomas12 from
Efficient and effective!
Excellent way to file taxes--especially year-to-year. I love how the needed information carries over. Good peace of mind from the thorough approach to checking for exemptions.
Date published: 2023-02-12
Rated 1 out of 5 by
AntFea from
TERRIBLE FEES!!
The fees are horrible! I can't believe you charge $40 for the option to have the refund direct deposited, on top of the $89.00 fee!
Date published: 2023-02-12
Rated 5 out of 5 by
AJJoseph from
Turbo Tax is AMAZING
Stephanie S. in the chat was VERY helpful and corrected my concerns extremely well.
Date published: 2023-02-12
Rated 5 out of 5 by
Tydale95 from
Awesome
Awesome service and great staff that are good communicatirs
Date published: 2023-02-12
Rated 4 out of 5 by
KenPo24 from
Great on-line program
We really like how it walks through every step, amazing
Date published: 2023-02-12
Rated 2 out of 5 by
ABCD12340 from
Charges
I don't remember ever paying 177 in charges or even a $39 charge for deducting fee from taxes.
Date published: 2023-02-12
Rated 5 out of 5 by
Samonie from
Turbo tax is awesome!!
I just wanted to thank Nancy so much for helping me file my taxes she was awesome and helped me every step of the way she was very nice and explained everything to me she didn’t rush me through the process she helped me really understand everything very Cleese’s and was very patient with me .
Date published: 2023-02-12
Rated 5 out of 5 by
anthov909 from
Turbotax works perfect
i had a simple tax year. so i dont need to pay $300 for an expert.
Date published: 2023-02-12
Rated 3 out of 5 by
Victoria2023 from
Faithful users not rewarded
I have been using turbo tax for 7 years and after that many years, they want to charge me 117 dollars which is outrageous.
Date published: 2023-02-12
Rated 5 out of 5 by
NanMM from
Ease of Use
It was easier than I thought. The hardest part was finding last year's taxes.
All TurboTax® Offerings Reviews - Page 14344
Date published: 2023-02-12