TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Another year's taxes finished It is always simply great to file taxes with Turbo Tax.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy & fast very easy to use the free edidtion. seems fast & secure. would recommend to family & friends
Date published: 2021-02-20
Rated 5 out of 5 by from Used Turbo Tax for Years - Never Disappointed This was the first time I used TuboTax online. It was just as easy as Deluxe I've downloaded in the past. Fast and easy to follow. Excellent job TurboTax team!
Date published: 2021-02-20
Rated 5 out of 5 by from Another Pleasant Tax Experience I had several questions during the process and thru text and live communication was advised on how to proceed. The communication was timely and resolved my concerns.
Date published: 2021-02-20
Rated 2 out of 5 by from Used to Used to, i swore by turbo tax for every year of filing. Sadly, now it seems they are constantly trying to get you to pay for the upgrades and keep asking more and more for you to buy, making it harder to do your taxes unless you do.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to Use This product makes working through the government tax system on your own as easy as it can be, which still isn't that easy, but of no fault to turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from very easy to follow, great service and program!! Wife and I have used Turbo Tax for over a decade, this is a very simple method to do our taxes.
Date published: 2021-02-20
Rated 3 out of 5 by from 2020 software was not as "wrinkle free" as in past The software did not return me to the location in my return where I had last left off. This was a great feature in past years as I didn't have to click through all that I had done to continue my return. At the end it informed me I could not eFile federal because I had form 7202 in my return. OK, but why did it default me to eFile at the end? So I went the paper route for federal but then it again wanted me to eFile federal in order to eFile my state. But don't worry, I'll renew my subscription after taking a close look at the forms it would be insane to navigate through the maze the IRS and congress has developed. Oh for the flat tax concept.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax Home and Business I had some difficulties, but managed to fix them with help from other people who had posted help topics on linrbo
Date published: 2021-02-20
Rated 2 out of 5 by from Turbo Tax - Install and Filing Turbo Tax needs to update their stuff! When trying to install, it took a call and an hour and the person on the other end talking to someone else to figure out you have to keep changing settings in order to install the file. When going to file, you need to do the same thing. Even then, you could not see the changes, you just needed to type and then make the screen setting changes to see if you were even close. Major fail this year.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14342
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another year's taxes finished It is always simply great to file taxes with Turbo Tax.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy & fast very easy to use the free edidtion. seems fast & secure. would recommend to family & friends
Date published: 2021-02-20
Rated 5 out of 5 by from Used Turbo Tax for Years - Never Disappointed This was the first time I used TuboTax online. It was just as easy as Deluxe I've downloaded in the past. Fast and easy to follow. Excellent job TurboTax team!
Date published: 2021-02-20
Rated 5 out of 5 by from Another Pleasant Tax Experience I had several questions during the process and thru text and live communication was advised on how to proceed. The communication was timely and resolved my concerns.
Date published: 2021-02-20
Rated 2 out of 5 by from Used to Used to, i swore by turbo tax for every year of filing. Sadly, now it seems they are constantly trying to get you to pay for the upgrades and keep asking more and more for you to buy, making it harder to do your taxes unless you do.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to Use This product makes working through the government tax system on your own as easy as it can be, which still isn't that easy, but of no fault to turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from very easy to follow, great service and program!! Wife and I have used Turbo Tax for over a decade, this is a very simple method to do our taxes.
Date published: 2021-02-20
Rated 3 out of 5 by from 2020 software was not as "wrinkle free" as in past The software did not return me to the location in my return where I had last left off. This was a great feature in past years as I didn't have to click through all that I had done to continue my return. At the end it informed me I could not eFile federal because I had form 7202 in my return. OK, but why did it default me to eFile at the end? So I went the paper route for federal but then it again wanted me to eFile federal in order to eFile my state. But don't worry, I'll renew my subscription after taking a close look at the forms it would be insane to navigate through the maze the IRS and congress has developed. Oh for the flat tax concept.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax Home and Business I had some difficulties, but managed to fix them with help from other people who had posted help topics on linrbo
Date published: 2021-02-20
Rated 2 out of 5 by from Turbo Tax - Install and Filing Turbo Tax needs to update their stuff! When trying to install, it took a call and an hour and the person on the other end talking to someone else to figure out you have to keep changing settings in order to install the file. When going to file, you need to do the same thing. Even then, you could not see the changes, you just needed to type and then make the screen setting changes to see if you were even close. Major fail this year.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14342