TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281636 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbotas awesome I had a good experience with a tax preparer and the help was very helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from Good Walked me through the form easily. I don't know what else to write
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the greatest thing anyone ever deliver I like TurboTax guess what I don’t remember that I did wrong it makes it simple for someone like me who’s not too smart.
Date published: 2021-02-19
Rated 4 out of 5 by from Very easy This is really the best but every year I start out thinking it’s free, then $30 and in the end I payed $70.
Date published: 2021-02-19
Rated 5 out of 5 by from doing my taxes couldnt be easier. it was fast and simple, everything was easily accessable and easy to read.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome!! TurboTax is easy to navigate and yields great refunds!!
Date published: 2021-02-19
Rated 5 out of 5 by from great job Got stuck on a few items called in for CHAT had contact in less than 5 minutes walked through the entire process and fixed several of my errors. SOO GLAD I called for HELP.
Date published: 2021-02-19
Rated 2 out of 5 by from Credit Card Storage XXXX I've been using Turbo Tax for 8 years and it has been pleasant until now. In 2020, I noticed that you are forced into having your credit card information stored by TTI without an option to decline. I agreed to it after calling and not finding a person who could help me with this issue and to get on with the filing. I don't like being made to agree such things and will not use this product next year if it has not changed.
Date published: 2021-02-19
Rated 1 out of 5 by from 2021 Software Issues I've been using Turbo tax for many years. For the past couple of years, I've noticed several issues with their software making errors. Most recently, the software stated that I'll be receiving a W-2(C) for deferred social security taxes from prior year. I paid the maximum SS tax and did not defer any SS payment. Other issues are related to correctly applying cost basis for stocks sold. IRS sent a letter saying I made a GAIN when in fact it was a net loss. I won't use the service next year or recommend going forward.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Turbo Tax Great system to yse, covers everything I need on both the state, and Federal level
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14341
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotas awesome I had a good experience with a tax preparer and the help was very helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from Good Walked me through the form easily. I don't know what else to write
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the greatest thing anyone ever deliver I like TurboTax guess what I don’t remember that I did wrong it makes it simple for someone like me who’s not too smart.
Date published: 2021-02-19
Rated 4 out of 5 by from Very easy This is really the best but every year I start out thinking it’s free, then $30 and in the end I payed $70.
Date published: 2021-02-19
Rated 5 out of 5 by from doing my taxes couldnt be easier. it was fast and simple, everything was easily accessable and easy to read.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome!! TurboTax is easy to navigate and yields great refunds!!
Date published: 2021-02-19
Rated 5 out of 5 by from great job Got stuck on a few items called in for CHAT had contact in less than 5 minutes walked through the entire process and fixed several of my errors. SOO GLAD I called for HELP.
Date published: 2021-02-19
Rated 2 out of 5 by from Credit Card Storage XXXX I've been using Turbo Tax for 8 years and it has been pleasant until now. In 2020, I noticed that you are forced into having your credit card information stored by TTI without an option to decline. I agreed to it after calling and not finding a person who could help me with this issue and to get on with the filing. I don't like being made to agree such things and will not use this product next year if it has not changed.
Date published: 2021-02-19
Rated 1 out of 5 by from 2021 Software Issues I've been using Turbo tax for many years. For the past couple of years, I've noticed several issues with their software making errors. Most recently, the software stated that I'll be receiving a W-2(C) for deferred social security taxes from prior year. I paid the maximum SS tax and did not defer any SS payment. Other issues are related to correctly applying cost basis for stocks sold. IRS sent a letter saying I made a GAIN when in fact it was a net loss. I won't use the service next year or recommend going forward.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Turbo Tax Great system to yse, covers everything I need on both the state, and Federal level
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14341