TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is GREAT! TurboTax made filing our return as easy as it could possibly be.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing Very Smooth and very easy to use. Definitely my go to for tax preparation.
Date published: 2022-02-28
Rated 5 out of 5 by from great job I LOVED IT IT WAS A GREAT EXPIERENCE IT WAS QUICK AND EASY
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent Pat helps us income tax. We moved it was hard to do it ourselves. So Pat was very helpful and resourceful about income taxes.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is easy and fast to use I have used TurboTax for 10 years and I'm always impressed with how easy and fast it is to use. I have chatted with multiple agents over the years, via the chat texting and also on the phone, they have always been helpful and I've never waited more than 10 minutes to reach a representative. Thank you for providing a great product that makes filing my federal taxes easier.
Date published: 2022-02-28
Rated 5 out of 5 by from Fast and Easy! Super easy to file and transfer robin hood tax forms over.
Date published: 2022-02-28
Rated 2 out of 5 by from TurboTax - Exorbitant Fees Like many others this year, we received 1099 forms which prompted TurboTax to put us into a category of user where we would need to pay a $359.00 fee for its full service premiere product, which we agreed to. Adding in the state filing, the fee became $408.00. Once it was all said and done, TurboTax charged a total of $483.21 to process our tax return, which includes an additional $39.00 processing fee for deducting TurboTax's fees out of our federal return. The work the professionals did is great, but my main complaint is with respect to the excessive fees.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax employees are amazing My tax assistant Lori was the best. She helped me out with my first time of filing and she was absolutely incredible.
Date published: 2022-02-28
Rated 5 out of 5 by from Easiest Way to File Taxes! Definitely, the easiest way to file your taxes. Easy to use program with step-by-step instruction.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is good alot of reviewing the same form A Lot of the same question keep asking you after you answered it, Example did you donate money or were in a disaster area you paid for you answer no and it ask you again.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 14338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is GREAT! TurboTax made filing our return as easy as it could possibly be.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing Very Smooth and very easy to use. Definitely my go to for tax preparation.
Date published: 2022-02-28
Rated 5 out of 5 by from great job I LOVED IT IT WAS A GREAT EXPIERENCE IT WAS QUICK AND EASY
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent Pat helps us income tax. We moved it was hard to do it ourselves. So Pat was very helpful and resourceful about income taxes.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is easy and fast to use I have used TurboTax for 10 years and I'm always impressed with how easy and fast it is to use. I have chatted with multiple agents over the years, via the chat texting and also on the phone, they have always been helpful and I've never waited more than 10 minutes to reach a representative. Thank you for providing a great product that makes filing my federal taxes easier.
Date published: 2022-02-28
Rated 5 out of 5 by from Fast and Easy! Super easy to file and transfer robin hood tax forms over.
Date published: 2022-02-28
Rated 2 out of 5 by from TurboTax - Exorbitant Fees Like many others this year, we received 1099 forms which prompted TurboTax to put us into a category of user where we would need to pay a $359.00 fee for its full service premiere product, which we agreed to. Adding in the state filing, the fee became $408.00. Once it was all said and done, TurboTax charged a total of $483.21 to process our tax return, which includes an additional $39.00 processing fee for deducting TurboTax's fees out of our federal return. The work the professionals did is great, but my main complaint is with respect to the excessive fees.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax employees are amazing My tax assistant Lori was the best. She helped me out with my first time of filing and she was absolutely incredible.
Date published: 2022-02-28
Rated 5 out of 5 by from Easiest Way to File Taxes! Definitely, the easiest way to file your taxes. Easy to use program with step-by-step instruction.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is good alot of reviewing the same form A Lot of the same question keep asking you after you answered it, Example did you donate money or were in a disaster area you paid for you answer no and it ask you again.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 14338