TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Always Reliable Straight forward to use and plenty of ways to have things explained that you don't understand.
Date published: 2021-02-19
Rated 5 out of 5 by from State Tax Review Stacey was awesome, very easy to understand and guided me through effortfully.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Amazing! This is the second year I have used Turbo Tax online and have had a great outcome both years. There was a hiccup this year, but was easily fixed. I used chat with help and right away was assisted. Problem fixed.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is fantastic Turbo Tax made doing the taxes very easy, following the props made it easy and went very smooth.
Date published: 2021-02-19
Rated 5 out of 5 by from USE TURBO TAX EVERY YEAR !! I have used Turbo Tax since it started, I love the ease of filing in many different situations, the help I receive if I have a question, record keeping and reviews. It takes a lot of stress out of the process!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Amazing! Great experience filing my taxes online. Highly recommended!!
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax does good I thought the Capital Gain questions were vague for selling real estate. Had to enter multiple times to see what TurboTax was doing with the numbers. Would have been better off just filling out an 8949 form. Also ran into strange TurboTax behavior trying to pay with credit card for state return.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Rocks! I had an amazing CPA (Happy Birthday Laurel!) who helped me through the entire process. Will be using turbotax again!
Date published: 2021-02-19
Rated 5 out of 5 by from Love the simplicity Easy to use as always. We have used it for years. Self-employed specifically.
Date published: 2021-02-19
Rated 2 out of 5 by from Glitches in software cost me a lot of time First glitch in software took me a long phone chat and a long online chat to fix, turbotax saved one of my 1099s twice and didn't show it to me on the return. Mystery glitch. Second glitch they tell me led to my California return being rejected and I had to resubmit; hope it goes through this time, still in process. I paid over $300 for this? Doesn't seem fair.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always Reliable Straight forward to use and plenty of ways to have things explained that you don't understand.
Date published: 2021-02-19
Rated 5 out of 5 by from State Tax Review Stacey was awesome, very easy to understand and guided me through effortfully.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Amazing! This is the second year I have used Turbo Tax online and have had a great outcome both years. There was a hiccup this year, but was easily fixed. I used chat with help and right away was assisted. Problem fixed.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is fantastic Turbo Tax made doing the taxes very easy, following the props made it easy and went very smooth.
Date published: 2021-02-19
Rated 5 out of 5 by from USE TURBO TAX EVERY YEAR !! I have used Turbo Tax since it started, I love the ease of filing in many different situations, the help I receive if I have a question, record keeping and reviews. It takes a lot of stress out of the process!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Amazing! Great experience filing my taxes online. Highly recommended!!
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax does good I thought the Capital Gain questions were vague for selling real estate. Had to enter multiple times to see what TurboTax was doing with the numbers. Would have been better off just filling out an 8949 form. Also ran into strange TurboTax behavior trying to pay with credit card for state return.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Rocks! I had an amazing CPA (Happy Birthday Laurel!) who helped me through the entire process. Will be using turbotax again!
Date published: 2021-02-19
Rated 5 out of 5 by from Love the simplicity Easy to use as always. We have used it for years. Self-employed specifically.
Date published: 2021-02-19
Rated 2 out of 5 by from Glitches in software cost me a lot of time First glitch in software took me a long phone chat and a long online chat to fix, turbotax saved one of my 1099s twice and didn't show it to me on the return. Mystery glitch. Second glitch they tell me led to my California return being rejected and I had to resubmit; hope it goes through this time, still in process. I paid over $300 for this? Doesn't seem fair.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14338