TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Done Gets a bit tedious at times, but the program is very helpful
Date published: 2022-04-14
Rated 5 out of 5 by from Its easy and awesome Its very easy and pretty much self explanatory. Highly recommend
Date published: 2022-04-14
Rated 1 out of 5 by from Left a lot to be desired Got this version of TurboTax to file my brother's estate tax return, Form 1041. Instructions were very skimpy in certain areas, including how to value a home that was sold by the estate, how to enter the Special Name Control (SPN), among others. Should have just hired a CPA to do this. The return was rejected by the IRS because the SPN entry was incorrectly filled in by TurboTax, which the program should have corrected.
Date published: 2022-04-14
Rated 2 out of 5 by from Easy walk-though. Terrible price to self-file. there should be no reason to hike the price to self file this much. i can pay a reputable CPA less money to file my returns. Intuit should seriously consider lowering the customer cost for use of this software product.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is fantastic I have been using TurboTax every year for probably 20 years now. We were even audited by the IRS in 2006. I had to take 2 days off of work to set with the agent while she combed through all of our finances and tax returns. Anyway, TurboTax is the best software for doing your taxes. I even want to say as far a development and ease of use, the GUI of TurboTax may be the best that I have ever seen of any software. Great job TurboTax team! Keep up the good work.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax would not Print a paper Copy When switching to the Forms to review and Print, Turbo Tax would not Print a Paper Copy, even after saving the tax return as an Adobe PDF. TT only allowed to save as a Download and not as a Document.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is user friendly User friendly, helped correct mistakes. Good product.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax paid version is trash They make you wait then give you a call and hang up on you after the robot part. After choosing the premium version my return went down
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax! Nice, Easy and quick. Made filing a lot easier than it has been for me in the past
Date published: 2022-04-14
Rated 1 out of 5 by from TurboTax Business is the WORST! No support (except finally Laura took pity on us and helped). We spend SIX HOURS because of a stupid software issue, apparently some tech guru decided to require pages that weren't necessary so it made it impossible to submit our State return. After FIVE reps saying they can't help with the desktop version, Laura took the time to troubleshoot our problem and fix it. DO NOT use TurboTax desktop. The online version is awesome, the desktop version is trash.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1434
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Done Gets a bit tedious at times, but the program is very helpful
Date published: 2022-04-14
Rated 5 out of 5 by from Its easy and awesome Its very easy and pretty much self explanatory. Highly recommend
Date published: 2022-04-14
Rated 1 out of 5 by from Left a lot to be desired Got this version of TurboTax to file my brother's estate tax return, Form 1041. Instructions were very skimpy in certain areas, including how to value a home that was sold by the estate, how to enter the Special Name Control (SPN), among others. Should have just hired a CPA to do this. The return was rejected by the IRS because the SPN entry was incorrectly filled in by TurboTax, which the program should have corrected.
Date published: 2022-04-14
Rated 2 out of 5 by from Easy walk-though. Terrible price to self-file. there should be no reason to hike the price to self file this much. i can pay a reputable CPA less money to file my returns. Intuit should seriously consider lowering the customer cost for use of this software product.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is fantastic I have been using TurboTax every year for probably 20 years now. We were even audited by the IRS in 2006. I had to take 2 days off of work to set with the agent while she combed through all of our finances and tax returns. Anyway, TurboTax is the best software for doing your taxes. I even want to say as far a development and ease of use, the GUI of TurboTax may be the best that I have ever seen of any software. Great job TurboTax team! Keep up the good work.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax would not Print a paper Copy When switching to the Forms to review and Print, Turbo Tax would not Print a Paper Copy, even after saving the tax return as an Adobe PDF. TT only allowed to save as a Download and not as a Document.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is user friendly User friendly, helped correct mistakes. Good product.
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax paid version is trash They make you wait then give you a call and hang up on you after the robot part. After choosing the premium version my return went down
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax! Nice, Easy and quick. Made filing a lot easier than it has been for me in the past
Date published: 2022-04-14
Rated 1 out of 5 by from TurboTax Business is the WORST! No support (except finally Laura took pity on us and helped). We spend SIX HOURS because of a stupid software issue, apparently some tech guru decided to require pages that weren't necessary so it made it impossible to submit our State return. After FIVE reps saying they can't help with the desktop version, Laura took the time to troubleshoot our problem and fix it. DO NOT use TurboTax desktop. The online version is awesome, the desktop version is trash.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1434