TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Great if in a Rush I love using this service. I just didn't like the extra charges at the end. I won't use this again but I am grateful I was able to use it. I used Credit Karma last year and they didn't charge me a single thing extra. I got charged an extra$45 on premium benefits that was included in the bundle but I DID NOT SIGN UP FOR IT. SO THAT WAS ODD BUT the service other then the was easy.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great It’s user friendly. Easy to understand. I would definitely recommend this to other people.
Date published: 2021-02-23
Rated 2 out of 5 by from Could be better... This service used to be free. Now I have to pay $120 for basic service? Too much!
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awsome I have been using turbo tax for the last 4 yrs and I have not had a problem at all thank you so much
Date published: 2021-02-23
Rated 3 out of 5 by from Great Software, sneaky fees I have always loved using this software. However, this year I have found it impossible to avoid some of the fees associated with its use. Had to upgrade to the highest tier, when in years past I had the same tax situation and didn't have to. Also, the $40 state return is higher than years past and did not allow me to mail it in to avoid the fee. Great software, but seems like it is becoming more profit oriented than ever
Date published: 2021-02-23
Rated 5 out of 5 by from Me gusta turbotax Turbotax is easy. I already am getting my hard earned money taxed, so why pay a tax brick and mortar/accountant so much more money just to process my taxes. Thanks Turbotax.
Date published: 2021-02-23
Rated 4 out of 5 by from GREAT PRODUCT easy filing, easy understanding. I would not use any other software to file my taxes with. this is the 10th year I have used it
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy Turbo taxes always very easy to file my taxes I love the service. And it's always quick ready and in a hurry
Date published: 2021-02-23
Rated 4 out of 5 by from Usually great This year there was a glitch with investment income ( 1099-b from brokerage) that involved 2 hours of manually changing "0.00" to blank fields. That was the only solution I could google up. otherwise turbotax is generally good- just a big headache this year
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax id Great!!! It was easy and fast. Everything was spelled out for me to get my taxes done
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 14326
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great if in a Rush I love using this service. I just didn't like the extra charges at the end. I won't use this again but I am grateful I was able to use it. I used Credit Karma last year and they didn't charge me a single thing extra. I got charged an extra$45 on premium benefits that was included in the bundle but I DID NOT SIGN UP FOR IT. SO THAT WAS ODD BUT the service other then the was easy.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great It’s user friendly. Easy to understand. I would definitely recommend this to other people.
Date published: 2021-02-23
Rated 2 out of 5 by from Could be better... This service used to be free. Now I have to pay $120 for basic service? Too much!
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awsome I have been using turbo tax for the last 4 yrs and I have not had a problem at all thank you so much
Date published: 2021-02-23
Rated 3 out of 5 by from Great Software, sneaky fees I have always loved using this software. However, this year I have found it impossible to avoid some of the fees associated with its use. Had to upgrade to the highest tier, when in years past I had the same tax situation and didn't have to. Also, the $40 state return is higher than years past and did not allow me to mail it in to avoid the fee. Great software, but seems like it is becoming more profit oriented than ever
Date published: 2021-02-23
Rated 5 out of 5 by from Me gusta turbotax Turbotax is easy. I already am getting my hard earned money taxed, so why pay a tax brick and mortar/accountant so much more money just to process my taxes. Thanks Turbotax.
Date published: 2021-02-23
Rated 4 out of 5 by from GREAT PRODUCT easy filing, easy understanding. I would not use any other software to file my taxes with. this is the 10th year I have used it
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy Turbo taxes always very easy to file my taxes I love the service. And it's always quick ready and in a hurry
Date published: 2021-02-23
Rated 4 out of 5 by from Usually great This year there was a glitch with investment income ( 1099-b from brokerage) that involved 2 hours of manually changing "0.00" to blank fields. That was the only solution I could google up. otherwise turbotax is generally good- just a big headache this year
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax id Great!!! It was easy and fast. Everything was spelled out for me to get my taxes done
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 14326