TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Not Free like they stated The link advised that since this was a simple return that it would be free to file. It cost me $207. Definitely NOT free. Got all the way through and the only way to actually file was to pay.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is 5 stars! User friendly, and definitely trustworthy. 10/10 would recommend!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax explains everything in simple steps making it so easy to follow.
Date published: 2022-02-22
Rated 5 out of 5 by from Great The amount of information and help I've received is countlessly appreciated, thank you Turbo Tax for your easy to use system and great knowledgeable experts!
Date published: 2022-02-22
Rated 5 out of 5 by from 2021 Tax Return Very Intuitive. Very easy to use. Convenient. Fast.
Date published: 2022-02-22
Rated 5 out of 5 by from My go-to every year TurboTax makes everything so simple and easy to understand. There is also a great availability of resources for questions/answers.
Date published: 2022-02-22
Rated 1 out of 5 by from Has become way too expensive. I went through the tax process, which was way easier this year for me than in the past. When I saw it was going to cost $130, I deleted my tax info and decided to do it on one of the many online free sites. Then, I saw a Turbo Tax change on my credit card and after waiting over a week for a reply to my refund request, they flat out said "no refunds." I went back in my account and did my taxes again but I will never use Turbo Tax again.
Date published: 2022-02-22
Rated 5 out of 5 by from Worked very smoothly We have a few complicated things with our taxes, but TurboTax made it easy to prepare. Needed a little help from chat, but otherwise very easy.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax makes taxes easy With the step by step instructions, taxes became less stressful. I would be loss without Turbotax
Date published: 2022-02-22
Rated 5 out of 5 by from Works Great! Convenient! its so nice to be able to do your taxes yourself and from home!
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not Free like they stated The link advised that since this was a simple return that it would be free to file. It cost me $207. Definitely NOT free. Got all the way through and the only way to actually file was to pay.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is 5 stars! User friendly, and definitely trustworthy. 10/10 would recommend!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax explains everything in simple steps making it so easy to follow.
Date published: 2022-02-22
Rated 5 out of 5 by from Great The amount of information and help I've received is countlessly appreciated, thank you Turbo Tax for your easy to use system and great knowledgeable experts!
Date published: 2022-02-22
Rated 5 out of 5 by from 2021 Tax Return Very Intuitive. Very easy to use. Convenient. Fast.
Date published: 2022-02-22
Rated 5 out of 5 by from My go-to every year TurboTax makes everything so simple and easy to understand. There is also a great availability of resources for questions/answers.
Date published: 2022-02-22
Rated 1 out of 5 by from Has become way too expensive. I went through the tax process, which was way easier this year for me than in the past. When I saw it was going to cost $130, I deleted my tax info and decided to do it on one of the many online free sites. Then, I saw a Turbo Tax change on my credit card and after waiting over a week for a reply to my refund request, they flat out said "no refunds." I went back in my account and did my taxes again but I will never use Turbo Tax again.
Date published: 2022-02-22
Rated 5 out of 5 by from Worked very smoothly We have a few complicated things with our taxes, but TurboTax made it easy to prepare. Needed a little help from chat, but otherwise very easy.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax makes taxes easy With the step by step instructions, taxes became less stressful. I would be loss without Turbotax
Date published: 2022-02-22
Rated 5 out of 5 by from Works Great! Convenient! its so nice to be able to do your taxes yourself and from home!
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14320