TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Check if I need to file State return before hand After finishing my Federal return (Business 2020), system made me go and purchase the OH state product. It opened up a window and made me pay $50 + tax. Then it took me back to information entry screen for OH state filing. After answering couple questions, it turns out I am not required to file OH state return. Now I have to chase back my $50+tax. I have make a call to 1800 number and wait in line for hours and request reimbursement. This software should ask those couple questions prior to making me go and purchase that State filing product. This is very burdensome.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! Super easy to use! Also very helpful and amazing at calculating deductions fairly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Very Good It's very easy to use Very self explainitory, If you never did your taxes before you need to try Turbo Tax it's so easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Made it easier than I thought it would be First time filing my taxes and TurboTax made the experience easy and not intimidating.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome! I really liked the ease of this program since this was my first year filing taxes. I hope that they continue to help students like myself and other taxpayers everywhere.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax has always been AWESOME! We could always rely on doing our Income Tax with Turbo Tax. It has never failed us. Thankful to have this so we can do it on our own with the help of TT.A
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO IS AWESOME EASE OF USE SITE WITH GOOD HINTS TO HELP A PERSON OUT.
Date published: 2021-02-22
Rated 5 out of 5 by from First time filer Everything was so easy to follow and check, highly recommended!
Date published: 2021-02-22
Rated 2 out of 5 by from It's a headache Most of it is pretty straightforward and they do have plenty of helpful tips to look at if you have questions while filing. However their system needs work as I had a major issue where it cloned my w-2 without me realizing it until I was at the payment options and my return went from getting money to me having to owe taxes. Had it not been for the safeguard that denies you using your refund to pay if you don't have one I wouldn't have even noticed this massive error that would've cost me greatly. They also neglect to state that they charge you for paying the processing fees with your refund so you not only pay for federal and state but that on top of it when it should be free, especially since it doesn't tell you at all until you're at the end of payment confirmation. It's a convenient way to do taxes but with errors and shady aspects like that fee I can't give them anything more than 2 stars which I feel is rather generous after that debacle.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy to use Thank you turbo tax for another year of making filing taxes easy.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 14316
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Check if I need to file State return before hand After finishing my Federal return (Business 2020), system made me go and purchase the OH state product. It opened up a window and made me pay $50 + tax. Then it took me back to information entry screen for OH state filing. After answering couple questions, it turns out I am not required to file OH state return. Now I have to chase back my $50+tax. I have make a call to 1800 number and wait in line for hours and request reimbursement. This software should ask those couple questions prior to making me go and purchase that State filing product. This is very burdensome.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! Super easy to use! Also very helpful and amazing at calculating deductions fairly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Very Good It's very easy to use Very self explainitory, If you never did your taxes before you need to try Turbo Tax it's so easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Made it easier than I thought it would be First time filing my taxes and TurboTax made the experience easy and not intimidating.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome! I really liked the ease of this program since this was my first year filing taxes. I hope that they continue to help students like myself and other taxpayers everywhere.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax has always been AWESOME! We could always rely on doing our Income Tax with Turbo Tax. It has never failed us. Thankful to have this so we can do it on our own with the help of TT.A
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO IS AWESOME EASE OF USE SITE WITH GOOD HINTS TO HELP A PERSON OUT.
Date published: 2021-02-22
Rated 5 out of 5 by from First time filer Everything was so easy to follow and check, highly recommended!
Date published: 2021-02-22
Rated 2 out of 5 by from It's a headache Most of it is pretty straightforward and they do have plenty of helpful tips to look at if you have questions while filing. However their system needs work as I had a major issue where it cloned my w-2 without me realizing it until I was at the payment options and my return went from getting money to me having to owe taxes. Had it not been for the safeguard that denies you using your refund to pay if you don't have one I wouldn't have even noticed this massive error that would've cost me greatly. They also neglect to state that they charge you for paying the processing fees with your refund so you not only pay for federal and state but that on top of it when it should be free, especially since it doesn't tell you at all until you're at the end of payment confirmation. It's a convenient way to do taxes but with errors and shady aspects like that fee I can't give them anything more than 2 stars which I feel is rather generous after that debacle.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy to use Thank you turbo tax for another year of making filing taxes easy.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 14316