TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from I Wish It didn't charge so much Too expensive and I've been with turbotax for years. I definitely think next year I'll do H&R block
Date published: 2021-02-19
Rated 4 out of 5 by from a bit monotonous but otherwise, decent overall. Overall it was okay. Was a bit lengthy and as i stated before, monotonous. Also, O was having proboems with my refund amount randomlly reverting back to a lesser amount for no reason. This was especially the case when it said my state was not accepted. When i went to fix the issue it said the problem was within the turbotax software. Thats when i noticed my refund amount dopped $4000. I re-entered some of my credits and got it to go back to normal. Although there were a few mild, though nearly devastating bumps in the road I will likely file with TurboTax in the future, depending on next years offers. Lastly, my biggest complaint tho is not offering any kind of advance on any of my refund. I know you were offering it and i didn't file in time but it is barely mid February! I think extending the offer out to the end of Feb or mid Mar would make your service incrisingly more attractive.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Made Filing Easy I have used Turbo Tax for 8 years now and it amazes me that I am able to complete my returns so easily by following the questions and looking for all the different tax items that are applicable to our situation. I feel very confident that my taxes are done correctly every time. Also, i get answers for all my questions either through chat or by searching them on the site.
Date published: 2021-02-19
Rated 5 out of 5 by from Fast, convenient, and thorough Finished filing everything in a short amount of time, and given this is my 8th year working with you guys, the care, and attention to detail has not changed. Keep up the good work!
Date published: 2021-02-19
Rated 5 out of 5 by from Highly Recommend Have been using Turbo tax for years, nothing could be simpler
Date published: 2021-02-19
Rated 3 out of 5 by from Always something At the very end I was not able to log on to the payment site. I therefore had to go through the whole process of deducting my state fee from my refund along with an extra charge. There always seems to be some little, non-functioning glitch every year.
Date published: 2021-02-19
Rated 5 out of 5 by from easy and great easy to file. quick! i love them! i will always go to them!!
Date published: 2021-02-19
Rated 5 out of 5 by from wonderful I always enjoy using turbo tax, its my favorite way to file taxes because I don't have to talk to a real person.
Date published: 2021-02-19
Rated 5 out of 5 by from Yesss the best This was my first time doing this and OMG this was the best it held my hand the whole time. So easy I can't believe I was letting people file my taxes for hundreds of dollars
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome Very helpful. When I have had to call and have things explain that I didn't understand
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14316
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from I Wish It didn't charge so much Too expensive and I've been with turbotax for years. I definitely think next year I'll do H&R block
Date published: 2021-02-19
Rated 4 out of 5 by from a bit monotonous but otherwise, decent overall. Overall it was okay. Was a bit lengthy and as i stated before, monotonous. Also, O was having proboems with my refund amount randomlly reverting back to a lesser amount for no reason. This was especially the case when it said my state was not accepted. When i went to fix the issue it said the problem was within the turbotax software. Thats when i noticed my refund amount dopped $4000. I re-entered some of my credits and got it to go back to normal. Although there were a few mild, though nearly devastating bumps in the road I will likely file with TurboTax in the future, depending on next years offers. Lastly, my biggest complaint tho is not offering any kind of advance on any of my refund. I know you were offering it and i didn't file in time but it is barely mid February! I think extending the offer out to the end of Feb or mid Mar would make your service incrisingly more attractive.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Made Filing Easy I have used Turbo Tax for 8 years now and it amazes me that I am able to complete my returns so easily by following the questions and looking for all the different tax items that are applicable to our situation. I feel very confident that my taxes are done correctly every time. Also, i get answers for all my questions either through chat or by searching them on the site.
Date published: 2021-02-19
Rated 5 out of 5 by from Fast, convenient, and thorough Finished filing everything in a short amount of time, and given this is my 8th year working with you guys, the care, and attention to detail has not changed. Keep up the good work!
Date published: 2021-02-19
Rated 5 out of 5 by from Highly Recommend Have been using Turbo tax for years, nothing could be simpler
Date published: 2021-02-19
Rated 3 out of 5 by from Always something At the very end I was not able to log on to the payment site. I therefore had to go through the whole process of deducting my state fee from my refund along with an extra charge. There always seems to be some little, non-functioning glitch every year.
Date published: 2021-02-19
Rated 5 out of 5 by from easy and great easy to file. quick! i love them! i will always go to them!!
Date published: 2021-02-19
Rated 5 out of 5 by from wonderful I always enjoy using turbo tax, its my favorite way to file taxes because I don't have to talk to a real person.
Date published: 2021-02-19
Rated 5 out of 5 by from Yesss the best This was my first time doing this and OMG this was the best it held my hand the whole time. So easy I can't believe I was letting people file my taxes for hundreds of dollars
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome Very helpful. When I have had to call and have things explain that I didn't understand
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14316