TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
fhurj4 from
Better than hr block
The soft ware is good, what I don't like is that when I asked for live help they didn't seem to really understand what was going on and wanted me to share my screen. My hsa contributions weren't above the max but the system kept saying they were. It finally reset itself.
Date published: 2023-02-12
Rated 5 out of 5 by
RICHARDTACKETT from
AWESOME PRODUCT
TURBO TAX HAS BEEN EXTREMELY EASY FOR YEARS AND NEVER DISAPPOINTS
Date published: 2023-02-12
Rated 5 out of 5 by
laurenvl from
TURBO TAX IS THE EASIEST SOFTWARE TO USE
Easy to use and I love the pop up boxes that help you if you do not understand a question.
Date published: 2023-02-12
Rated 5 out of 5 by
Cousinbob from
Easy to use
TurboTax is easy to use. We’ve used it for years to file our taxes.
Date published: 2023-02-12
Rated 5 out of 5 by
ChaseAndKellie from
TurboTax Premier is a great tool for taxes
The step-by-step process is easy to use, while the tax documents import feature saves time and improves accuracy. Thank you for developing such a great product to navigate what could be a very painful and frustrating process.
Date published: 2023-02-12
Rated 5 out of 5 by
PePaw Shark from
Turbo Tax is easy to use
I first used Turbo Tax last year. It was so easy to use, I’ve always used paper but no more. I will continue to use this app.
Date published: 2023-02-12
Rated 5 out of 5 by
Skipthisstep from
Love Turbo Tax
With the easy instructions built right in to the system, I was able to enter stock transactions without a problem.
Date published: 2023-02-12
Rated 5 out of 5 by
cowboys fan 2022 from
Turbo Tax is awesome
I have used Turbo Tax for the last 8 years and love it!
Date published: 2023-02-12
Rated 5 out of 5 by
DRD1951 from
Great product
Been using Turbo Tax for years and it is very straight forward and easy to use.
Date published: 2023-02-12
Rated 1 out of 5 by
RJS55 from
Full Service Experience This Year a DISASTER
Six days of absolute chaos trying to connect with an expert in Full Service. You name it, I experienced it. System kept spitting up my old mobile number (even though I had updated Personal Info), 800 number was hit or miss. Multiple times when calling in time period when Turbotax is supposed to be open (allowing for difference to Pacific) the recording said Turbotax was closed and just hung up. Scheduled appointments and no one showed up. Same with call backs - calls never came. When I was lucky enough to connect with a human being and they had me generate the 6-digit number they said system did not show me logged in (even those I was and in Full Service). Leaving Full Service was suggseted - tried multiple times - never helped. Absolute joke - terrible software glitches. In the end my brother-in-law suggested I bail out of Full Service and do return myself - which I did. Wasted six (6) days trying to get connected to you.
All TurboTax® Offerings Reviews - Page 14314
Date published: 2023-02-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
fhurj4 from
Better than hr block
The soft ware is good, what I don't like is that when I asked for live help they didn't seem to really understand what was going on and wanted me to share my screen. My hsa contributions weren't above the max but the system kept saying they were. It finally reset itself.
Date published: 2023-02-12
Rated 5 out of 5 by
RICHARDTACKETT from
AWESOME PRODUCT
TURBO TAX HAS BEEN EXTREMELY EASY FOR YEARS AND NEVER DISAPPOINTS
Date published: 2023-02-12
Rated 5 out of 5 by
laurenvl from
TURBO TAX IS THE EASIEST SOFTWARE TO USE
Easy to use and I love the pop up boxes that help you if you do not understand a question.
Date published: 2023-02-12
Rated 5 out of 5 by
Cousinbob from
Easy to use
TurboTax is easy to use. We’ve used it for years to file our taxes.
Date published: 2023-02-12
Rated 5 out of 5 by
ChaseAndKellie from
TurboTax Premier is a great tool for taxes
The step-by-step process is easy to use, while the tax documents import feature saves time and improves accuracy. Thank you for developing such a great product to navigate what could be a very painful and frustrating process.
Date published: 2023-02-12
Rated 5 out of 5 by
PePaw Shark from
Turbo Tax is easy to use
I first used Turbo Tax last year. It was so easy to use, I’ve always used paper but no more. I will continue to use this app.
Date published: 2023-02-12
Rated 5 out of 5 by
Skipthisstep from
Love Turbo Tax
With the easy instructions built right in to the system, I was able to enter stock transactions without a problem.
Date published: 2023-02-12
Rated 5 out of 5 by
cowboys fan 2022 from
Turbo Tax is awesome
I have used Turbo Tax for the last 8 years and love it!
Date published: 2023-02-12
Rated 5 out of 5 by
DRD1951 from
Great product
Been using Turbo Tax for years and it is very straight forward and easy to use.
Date published: 2023-02-12
Rated 1 out of 5 by
RJS55 from
Full Service Experience This Year a DISASTER
Six days of absolute chaos trying to connect with an expert in Full Service. You name it, I experienced it. System kept spitting up my old mobile number (even though I had updated Personal Info), 800 number was hit or miss. Multiple times when calling in time period when Turbotax is supposed to be open (allowing for difference to Pacific) the recording said Turbotax was closed and just hung up. Scheduled appointments and no one showed up. Same with call backs - calls never came. When I was lucky enough to connect with a human being and they had me generate the 6-digit number they said system did not show me logged in (even those I was and in Full Service). Leaving Full Service was suggseted - tried multiple times - never helped. Absolute joke - terrible software glitches. In the end my brother-in-law suggested I bail out of Full Service and do return myself - which I did. Wasted six (6) days trying to get connected to you.
All TurboTax® Offerings Reviews - Page 14314
Date published: 2023-02-12