TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Pricey and slow They do their best to help out with good instructions. Sometimes they aren't as clear as they need to be which is okay because they have experts for live. The caveat is that the live accountants take a long time to get a hold of which is disappointing for the price.
Date published: 2022-02-19
Rated 5 out of 5 by from awsome very user friendly, I didn't use an expert was able to do it myself
Date published: 2022-02-19
Rated 5 out of 5 by from TURBOTAX IS AWESOME I LIKE HOW TURBOTAX GOES THROUGH ALL THE STEPS IT MAKES FILLING TAXES EASY AND SIMPLE. THANK YOU!
Date published: 2022-02-19
Rated 5 out of 5 by from TT is easy! Easy and user friendly. Free, easy, fast, free, easy, fast!
Date published: 2022-02-19
Rated 5 out of 5 by from easy to use! This was my first time filing my taxes by myself. Turbo tax was very easy to use and an expert was available to help when I got stuck.
Date published: 2022-02-19
Rated 5 out of 5 by from I absolutely love it. The only way I do my taxes! It's so easy and if you have any questions you can get help from someone with no problems at all! Its the only place I do my taxes for the last 6 years!
Date published: 2022-02-19
Rated 2 out of 5 by from Turbotax is not user friendly This is my ninth year using Turbotax. It used to be relatively smooth sailing, but this year it was a nightmare. It appears that Turbotax has increased its complexity. I file two state returns. Turbotax is not filling out my non-resident state return properly. I gave up trying to fix it and and decided to prepare my state returns manually. Incidentally, I have a Ph.D. in Business from a top university.
Date published: 2022-02-19
Rated 5 out of 5 by from Slicker than mud. I did have trouble filing an out of state return but Live Chat helped.
Date published: 2022-02-19
Rated 5 out of 5 by from Always a Pleasure I've been using TurboTax for a few years now. For a year or 2, I would run my numbers on TurboTax and used someone else and I learned that I get a bigger tax return with TurboTax so I stopped using the person.
Date published: 2022-02-19
Rated 5 out of 5 by from Great Service for Easy Filer First time using and it was very easy to use and it will definitely be my go to next year.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 14311
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Pricey and slow They do their best to help out with good instructions. Sometimes they aren't as clear as they need to be which is okay because they have experts for live. The caveat is that the live accountants take a long time to get a hold of which is disappointing for the price.
Date published: 2022-02-19
Rated 5 out of 5 by from awsome very user friendly, I didn't use an expert was able to do it myself
Date published: 2022-02-19
Rated 5 out of 5 by from TURBOTAX IS AWESOME I LIKE HOW TURBOTAX GOES THROUGH ALL THE STEPS IT MAKES FILLING TAXES EASY AND SIMPLE. THANK YOU!
Date published: 2022-02-19
Rated 5 out of 5 by from TT is easy! Easy and user friendly. Free, easy, fast, free, easy, fast!
Date published: 2022-02-19
Rated 5 out of 5 by from easy to use! This was my first time filing my taxes by myself. Turbo tax was very easy to use and an expert was available to help when I got stuck.
Date published: 2022-02-19
Rated 5 out of 5 by from I absolutely love it. The only way I do my taxes! It's so easy and if you have any questions you can get help from someone with no problems at all! Its the only place I do my taxes for the last 6 years!
Date published: 2022-02-19
Rated 2 out of 5 by from Turbotax is not user friendly This is my ninth year using Turbotax. It used to be relatively smooth sailing, but this year it was a nightmare. It appears that Turbotax has increased its complexity. I file two state returns. Turbotax is not filling out my non-resident state return properly. I gave up trying to fix it and and decided to prepare my state returns manually. Incidentally, I have a Ph.D. in Business from a top university.
Date published: 2022-02-19
Rated 5 out of 5 by from Slicker than mud. I did have trouble filing an out of state return but Live Chat helped.
Date published: 2022-02-19
Rated 5 out of 5 by from Always a Pleasure I've been using TurboTax for a few years now. For a year or 2, I would run my numbers on TurboTax and used someone else and I learned that I get a bigger tax return with TurboTax so I stopped using the person.
Date published: 2022-02-19
Rated 5 out of 5 by from Great Service for Easy Filer First time using and it was very easy to use and it will definitely be my go to next year.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 14311