TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easiest Software Ever!!! It transfers info from previous years. It is so efficient and easy to use.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome User friendly and very thorough. Would recommend to anyone who doesn't want to spend too much time and wants a job well done.
Date published: 2021-05-15
Rated 5 out of 5 by from Very Easy It was easy to use. I thought there would be something regarding an unreceived Stimulus check though. I really needed help with that.
Date published: 2021-05-15
Rated 3 out of 5 by from Turbo Tax has filing issues All went well until I tried to pay for state e-filing. The screen for billing information is so large yo cannot access the "continue" button. You cannot adjust the size of the window, either. I finally (thank you other victims!) went to my desktop settings, reduced the size of my font, took my task bar away, then was able to continue to completing payment with my credit card. This is a MAJOR flaw in my book. This process should not require elevated blood pressure, loss of hair, or total frustration. Its not rocket science!
Date published: 2021-05-15
Rated 4 out of 5 by from Still good after all these years Helpful in tax preparation, however this year's disappointment was the inability to import W2s
Date published: 2021-05-15
Rated 5 out of 5 by from turbotax is understandable and easy to file easy to file and smooth..easy go thru step by step
Date published: 2021-05-15
Rated 1 out of 5 by from Disappointed is the best I can say Here we go. The features of the software are terrific! Accurate and easy to use! Why the 1 star? IT ONLY RUNS ON WINDOWS 10. Yes, it COULD have been done online...right after a major hacking incident. Additionally, If TT does not want attitude, please don't ask for a review. Remember who you MAY be dealing with.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo is awesome Excellent. I worked with Turbotax live experts and they helped me to fix the mistakes I did during my preparation.Thank you very much to the Turbo team.
Date published: 2021-05-15
Rated 5 out of 5 by from Love the ease of use! Best way to go! Been using for years. takes the hassle out of doing your taxes, and feels like you have someone there every step of the way! I recommend it to all my friends.
Date published: 2021-05-15
Rated 5 out of 5 by from A complicated return made easy by Turbo Tax I have been using TurboTax for the past 6 years and it has been very convenient and easy. This year my tax situation changed due to the purchase of a new house, addition of solar panels and the start up of an AirBnB rental in my home. The paperwork was overwhelming but TurboTax took me through it step by step. The only recommendation I have is to make it easier to access the Residential Energy Credits form. It didn't show up as an option under the itemized deductions or credits and it took some creative searching to find it. Otherwise everything else went smoothly and I'm glad I had all the information I needed to enter before I started the process. I will definitely use Turbo Tax in the future!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1432
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easiest Software Ever!!! It transfers info from previous years. It is so efficient and easy to use.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome User friendly and very thorough. Would recommend to anyone who doesn't want to spend too much time and wants a job well done.
Date published: 2021-05-15
Rated 5 out of 5 by from Very Easy It was easy to use. I thought there would be something regarding an unreceived Stimulus check though. I really needed help with that.
Date published: 2021-05-15
Rated 3 out of 5 by from Turbo Tax has filing issues All went well until I tried to pay for state e-filing. The screen for billing information is so large yo cannot access the "continue" button. You cannot adjust the size of the window, either. I finally (thank you other victims!) went to my desktop settings, reduced the size of my font, took my task bar away, then was able to continue to completing payment with my credit card. This is a MAJOR flaw in my book. This process should not require elevated blood pressure, loss of hair, or total frustration. Its not rocket science!
Date published: 2021-05-15
Rated 4 out of 5 by from Still good after all these years Helpful in tax preparation, however this year's disappointment was the inability to import W2s
Date published: 2021-05-15
Rated 5 out of 5 by from turbotax is understandable and easy to file easy to file and smooth..easy go thru step by step
Date published: 2021-05-15
Rated 1 out of 5 by from Disappointed is the best I can say Here we go. The features of the software are terrific! Accurate and easy to use! Why the 1 star? IT ONLY RUNS ON WINDOWS 10. Yes, it COULD have been done online...right after a major hacking incident. Additionally, If TT does not want attitude, please don't ask for a review. Remember who you MAY be dealing with.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo is awesome Excellent. I worked with Turbotax live experts and they helped me to fix the mistakes I did during my preparation.Thank you very much to the Turbo team.
Date published: 2021-05-15
Rated 5 out of 5 by from Love the ease of use! Best way to go! Been using for years. takes the hassle out of doing your taxes, and feels like you have someone there every step of the way! I recommend it to all my friends.
Date published: 2021-05-15
Rated 5 out of 5 by from A complicated return made easy by Turbo Tax I have been using TurboTax for the past 6 years and it has been very convenient and easy. This year my tax situation changed due to the purchase of a new house, addition of solar panels and the start up of an AirBnB rental in my home. The paperwork was overwhelming but TurboTax took me through it step by step. The only recommendation I have is to make it easier to access the Residential Energy Credits form. It didn't show up as an option under the itemized deductions or credits and it took some creative searching to find it. Otherwise everything else went smoothly and I'm glad I had all the information I needed to enter before I started the process. I will definitely use Turbo Tax in the future!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1432