TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Like using Turbo Tax! I have been using Turbo Tax for over 8 years and it works well! I like that I can help my elderly parents and in-laws complete their taxes with the cost of an accountant!
Date published: 2021-02-19
Rated 5 out of 5 by from Loved TurboTax Basic I would recommend to anyone for simple tax return.
Date published: 2021-02-19
Rated 3 out of 5 by from It is okay I like how I can do this myself. This would be the 3rd year using turbo tax. It seems to that each year I end up paying more to get my taxes done. This year with turbo tax I had to pay $120. For that amount I could have found someone cheaper if not close to that amount. I do understand that my taxes are a little more complex than the free edition. But I feel like not many people would qualify for the free edition. However, turbo tax is convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome I always have problems in the beginning once I start falling and getting towards the end and then I have to start all over again but it is what it is and I like TurboTax because they don’t play me for my money!
Date published: 2021-02-19
Rated 5 out of 5 by from Long Time User I have been using TurboTax as my tax prep software since the days before GUI and when the returns were not electronically filed. They were printed on a black and white dot-matrix printer and mailed to the IRS for filing. Shortly after I first purchased TurboTax, I took and Federal Tax Course at a local college and starting attending income seminars. I opened and operated a part time income tax service out of my home for many years using Turbo Tax and can't say enough about how essential the program was to success. I never had a form rejected nor or a client audited. Many of my clients became friends and regular customers. It's been fun but know I just due taxes for friends and relatives. I started using Turbo Tax when I was in my 30's and just celebrated my 70th birthday this past year.
Date published: 2021-02-19
Rated 5 out of 5 by from Great work turbo Great help good service hope to keep doing business with them
Date published: 2021-02-19
Rated 1 out of 5 by from Not good I'm having issues with my state return and it's discouraging!
Date published: 2021-02-19
Rated 5 out of 5 by from Ease of use and readily available help messages Every year it seems to get better. You manage to factor in different scenarios that occur each year (i.e., stimulus checks, choices in way the way filers donate goods). My state return was rejected due to a software issue but your team was right on it and I was able to quickly refile my state return. Thank you.
Date published: 2021-02-19
Rated 5 out of 5 by from Fantastic and easy to use! I had a great experience and learned so much and everything i needed answered was answered quickly and i felt comfortable knowing that the information i was getting was correct. I will continue to use turbotax every year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is very easy to use and very detailed. It was easy to use. Every step by step had guidance and friendly to do plus all the additional information that was there in case was needed.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Like using Turbo Tax! I have been using Turbo Tax for over 8 years and it works well! I like that I can help my elderly parents and in-laws complete their taxes with the cost of an accountant!
Date published: 2021-02-19
Rated 5 out of 5 by from Loved TurboTax Basic I would recommend to anyone for simple tax return.
Date published: 2021-02-19
Rated 3 out of 5 by from It is okay I like how I can do this myself. This would be the 3rd year using turbo tax. It seems to that each year I end up paying more to get my taxes done. This year with turbo tax I had to pay $120. For that amount I could have found someone cheaper if not close to that amount. I do understand that my taxes are a little more complex than the free edition. But I feel like not many people would qualify for the free edition. However, turbo tax is convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome I always have problems in the beginning once I start falling and getting towards the end and then I have to start all over again but it is what it is and I like TurboTax because they don’t play me for my money!
Date published: 2021-02-19
Rated 5 out of 5 by from Long Time User I have been using TurboTax as my tax prep software since the days before GUI and when the returns were not electronically filed. They were printed on a black and white dot-matrix printer and mailed to the IRS for filing. Shortly after I first purchased TurboTax, I took and Federal Tax Course at a local college and starting attending income seminars. I opened and operated a part time income tax service out of my home for many years using Turbo Tax and can't say enough about how essential the program was to success. I never had a form rejected nor or a client audited. Many of my clients became friends and regular customers. It's been fun but know I just due taxes for friends and relatives. I started using Turbo Tax when I was in my 30's and just celebrated my 70th birthday this past year.
Date published: 2021-02-19
Rated 5 out of 5 by from Great work turbo Great help good service hope to keep doing business with them
Date published: 2021-02-19
Rated 1 out of 5 by from Not good I'm having issues with my state return and it's discouraging!
Date published: 2021-02-19
Rated 5 out of 5 by from Ease of use and readily available help messages Every year it seems to get better. You manage to factor in different scenarios that occur each year (i.e., stimulus checks, choices in way the way filers donate goods). My state return was rejected due to a software issue but your team was right on it and I was able to quickly refile my state return. Thank you.
Date published: 2021-02-19
Rated 5 out of 5 by from Fantastic and easy to use! I had a great experience and learned so much and everything i needed answered was answered quickly and i felt comfortable knowing that the information i was getting was correct. I will continue to use turbotax every year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is very easy to use and very detailed. It was easy to use. Every step by step had guidance and friendly to do plus all the additional information that was there in case was needed.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14308