TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from good for anyone Easy to follow as long as you have all your information at hand turbo tax will do the work. just do as you are being asked.
Date published: 2021-05-13
Rated 1 out of 5 by from Unable to file state tax While the process was generally ok, state version has minimal assist and customer service was unable to help at all... The business version is not supported and "on your own". Expected better performance than this.
Date published: 2021-05-13
Rated 1 out of 5 by from Income Tax Poor Quality compared to other tax return software
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Process for a Novice Extremely easy and love the explanations for each step.
Date published: 2021-05-13
Rated 5 out of 5 by from Really easy Turbo tax was great and easy! It was free, too! Will use it again!
Date published: 2021-05-13
Rated 3 out of 5 by from It’s super easy but didn’t get what I was promised Purchasing Deluxe said I would get 1 free state file but at the end it still charged me for both the TurboTax Deluxe and my state return. My parents used this exact same thing and their state return was free with the 60 deluxe purchase...
Date published: 2021-05-13
Rated 5 out of 5 by from Excellent! Easy to use! Guide was very easy to use! Accurate! Excellent
Date published: 2021-05-13
Rated 4 out of 5 by from easy to use Always easy to use, and directs you to where you need to go. The only part I don't like, is entering a lot of date, and then to find out, not matter what with my income, I cannot get the deduction....system already knows, why ask me?
Date published: 2021-05-13
Rated 4 out of 5 by from Simple and easy to use but needs oversight I've used TurboTax for years and will continue to do so but would like explanations to be more clear - i.e., K-1 partnerships have boxes that are explained in help bubbles with acronyms as if the filer is more knowledgeable than I am. One reason I use the program is that I don't know all the things I should to file independently
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Review TurboTax was great and helpful. TurboTax assisted me step by step through filing my taxes online all by myself.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1431
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from good for anyone Easy to follow as long as you have all your information at hand turbo tax will do the work. just do as you are being asked.
Date published: 2021-05-13
Rated 1 out of 5 by from Unable to file state tax While the process was generally ok, state version has minimal assist and customer service was unable to help at all... The business version is not supported and "on your own". Expected better performance than this.
Date published: 2021-05-13
Rated 1 out of 5 by from Income Tax Poor Quality compared to other tax return software
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Process for a Novice Extremely easy and love the explanations for each step.
Date published: 2021-05-13
Rated 5 out of 5 by from Really easy Turbo tax was great and easy! It was free, too! Will use it again!
Date published: 2021-05-13
Rated 3 out of 5 by from It’s super easy but didn’t get what I was promised Purchasing Deluxe said I would get 1 free state file but at the end it still charged me for both the TurboTax Deluxe and my state return. My parents used this exact same thing and their state return was free with the 60 deluxe purchase...
Date published: 2021-05-13
Rated 5 out of 5 by from Excellent! Easy to use! Guide was very easy to use! Accurate! Excellent
Date published: 2021-05-13
Rated 4 out of 5 by from easy to use Always easy to use, and directs you to where you need to go. The only part I don't like, is entering a lot of date, and then to find out, not matter what with my income, I cannot get the deduction....system already knows, why ask me?
Date published: 2021-05-13
Rated 4 out of 5 by from Simple and easy to use but needs oversight I've used TurboTax for years and will continue to do so but would like explanations to be more clear - i.e., K-1 partnerships have boxes that are explained in help bubbles with acronyms as if the filer is more knowledgeable than I am. One reason I use the program is that I don't know all the things I should to file independently
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Review TurboTax was great and helpful. TurboTax assisted me step by step through filing my taxes online all by myself.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1431