TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from 8 years filing with Ttax!!!! Step by step, double checking information and easy to file. Thank you!!
Date published: 2021-02-19
Rated 5 out of 5 by from Great tool! I've been using Turbo Tax for 3 years now, and it's so easy.....I will continue to use it.
Date published: 2021-02-19
Rated 5 out of 5 by from Absolutely Love It!!! I absolutely love Turbo Tax. I have been using the product for 7 years now and I have had no issues at all
Date published: 2021-02-19
Rated 5 out of 5 by from great! highly recommend Great experience, I had no problems at all. This is my 8th year to file with turbo tax!
Date published: 2021-02-19
Rated 5 out of 5 by from thanks turbo tax thanks again for the excellent help. Another great year!!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the BEST!! I have been using TurboTax for the past 9 years. I never have to stress about filing my taxes because TurboTax is so easy and explains things so I can understand. This year TurboTax also helped to find my stimulus check which was such a blessing because 2020 was a rough year for me. I will continue to use TurboTax for my future tax seasons to come.
Date published: 2021-02-19
Rated 3 out of 5 by from Not as reliable as it used to be, hidden fees I used to use TurboTax years ago when the fees were not as outrageous as they are now. At that time, I didn't own a home and was only single. Simple tax return and quick turnaround at the Costco price ticket for the software. Then I had a tax preparer for a few years due to my job. That was awesome! After that, I switched to H&R Block, and I loved how their software worked. Flawless! This is the second year I went back with TurboTax. Last year it worked OK. I bought the deluxe and had to pay the additional $15 for the state. This year, the state fee went up to $20, which was not disclosed on the package. And then the software could not figure out how to handle that I don't way into Social Security. Gave me an error message. I had to call support, but since the rep was in Ohio, he was not much help either. I had to figure it out for myself (delete the zero and leave the line item blank), and then I was able to file. Then a few days later, my state return was rejected due to an error in the software. Turns out I am able to write off all those home office expenses after all. I had to redo both (Fed and State), invest another 90 minutes and then was able to file state again. Let's hope it's fine now. Not sure if I will use TurboTax again next year.
Date published: 2021-02-19
Rated 5 out of 5 by from The best! I have been using them for YEARS. Super easy, user-friendly, and overall awesome!
Date published: 2021-02-19
Rated 5 out of 5 by from Not too difficult to use Not done because there was no need to do it at this time.
Date published: 2021-02-19
Rated 5 out of 5 by from Eazy Peazy Year after year it just keeps getting easier. Info features easy to access. Straight forward.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14299
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 8 years filing with Ttax!!!! Step by step, double checking information and easy to file. Thank you!!
Date published: 2021-02-19
Rated 5 out of 5 by from Great tool! I've been using Turbo Tax for 3 years now, and it's so easy.....I will continue to use it.
Date published: 2021-02-19
Rated 5 out of 5 by from Absolutely Love It!!! I absolutely love Turbo Tax. I have been using the product for 7 years now and I have had no issues at all
Date published: 2021-02-19
Rated 5 out of 5 by from great! highly recommend Great experience, I had no problems at all. This is my 8th year to file with turbo tax!
Date published: 2021-02-19
Rated 5 out of 5 by from thanks turbo tax thanks again for the excellent help. Another great year!!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is the BEST!! I have been using TurboTax for the past 9 years. I never have to stress about filing my taxes because TurboTax is so easy and explains things so I can understand. This year TurboTax also helped to find my stimulus check which was such a blessing because 2020 was a rough year for me. I will continue to use TurboTax for my future tax seasons to come.
Date published: 2021-02-19
Rated 3 out of 5 by from Not as reliable as it used to be, hidden fees I used to use TurboTax years ago when the fees were not as outrageous as they are now. At that time, I didn't own a home and was only single. Simple tax return and quick turnaround at the Costco price ticket for the software. Then I had a tax preparer for a few years due to my job. That was awesome! After that, I switched to H&R Block, and I loved how their software worked. Flawless! This is the second year I went back with TurboTax. Last year it worked OK. I bought the deluxe and had to pay the additional $15 for the state. This year, the state fee went up to $20, which was not disclosed on the package. And then the software could not figure out how to handle that I don't way into Social Security. Gave me an error message. I had to call support, but since the rep was in Ohio, he was not much help either. I had to figure it out for myself (delete the zero and leave the line item blank), and then I was able to file. Then a few days later, my state return was rejected due to an error in the software. Turns out I am able to write off all those home office expenses after all. I had to redo both (Fed and State), invest another 90 minutes and then was able to file state again. Let's hope it's fine now. Not sure if I will use TurboTax again next year.
Date published: 2021-02-19
Rated 5 out of 5 by from The best! I have been using them for YEARS. Super easy, user-friendly, and overall awesome!
Date published: 2021-02-19
Rated 5 out of 5 by from Not too difficult to use Not done because there was no need to do it at this time.
Date published: 2021-02-19
Rated 5 out of 5 by from Eazy Peazy Year after year it just keeps getting easier. Info features easy to access. Straight forward.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14299