TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from TurboTax did not explain estimated tax payments By correcting an error on a W2 form for an SS#, my federal refund turned into a $1862 payment and this was not explained. Then I was issued 4 estimated tax payment forms for 2021 for over $3800. each ! and there was no explanation why this would be so high since I only paid $1862 in taxes for 2020. The chat service provided no help. Very disappointed
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awsome Its a really easy process. Was able to finish in around 20 mins.
Date published: 2021-02-20
Rated 5 out of 5 by from Wonderful All good i got confused for a minute but figured it out easy not to awful hard. Thank youso much
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is so easy to use! Very easy to use! I did our taxes in 1 hour and it was stress free!
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax is great great place on the web to get your taxs done for free or really cheap they help you all the way through it.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome product This was a great option for me and saved me from going out to a tax preparer. Everything is very simple, easy to follow.
Date published: 2021-02-20
Rated 5 out of 5 by from Great way to complete you Taxes! When needed to complete it gives you tips and helps you with EACH step. If incorrect it lets you know. If you have problems that you are not sure on what to do the live chat is a Reccommendation. You share you screen with someone and they help you through the entire process. Extremely helpful. Shout out to Kimberly for Helping me with completing my taxes! Your awesome, I appreciate all your help and your team!
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax is the bomb!! great experience love doing my taxes with turbo tax
Date published: 2021-02-20
Rated 5 out of 5 by from Doing Taxes is easy Ivonne help me a lot to understand what was missed and help me to fix the issues. thanks a lot.
Date published: 2021-02-20
Rated 4 out of 5 by from turboTax is great but had a bug this time Went to go and efile at the end it said "Your transmission didnt go through", "Our records indicate that you are not entitled to efile one or more formsets". Googled it and had to delete state and redo state to get the option then to pay for the state filing fee. Didn't get the option previously which caused the error.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14297
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax did not explain estimated tax payments By correcting an error on a W2 form for an SS#, my federal refund turned into a $1862 payment and this was not explained. Then I was issued 4 estimated tax payment forms for 2021 for over $3800. each ! and there was no explanation why this would be so high since I only paid $1862 in taxes for 2020. The chat service provided no help. Very disappointed
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awsome Its a really easy process. Was able to finish in around 20 mins.
Date published: 2021-02-20
Rated 5 out of 5 by from Wonderful All good i got confused for a minute but figured it out easy not to awful hard. Thank youso much
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is so easy to use! Very easy to use! I did our taxes in 1 hour and it was stress free!
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax is great great place on the web to get your taxs done for free or really cheap they help you all the way through it.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome product This was a great option for me and saved me from going out to a tax preparer. Everything is very simple, easy to follow.
Date published: 2021-02-20
Rated 5 out of 5 by from Great way to complete you Taxes! When needed to complete it gives you tips and helps you with EACH step. If incorrect it lets you know. If you have problems that you are not sure on what to do the live chat is a Reccommendation. You share you screen with someone and they help you through the entire process. Extremely helpful. Shout out to Kimberly for Helping me with completing my taxes! Your awesome, I appreciate all your help and your team!
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax is the bomb!! great experience love doing my taxes with turbo tax
Date published: 2021-02-20
Rated 5 out of 5 by from Doing Taxes is easy Ivonne help me a lot to understand what was missed and help me to fix the issues. thanks a lot.
Date published: 2021-02-20
Rated 4 out of 5 by from turboTax is great but had a bug this time Went to go and efile at the end it said "Your transmission didnt go through", "Our records indicate that you are not entitled to efile one or more formsets". Googled it and had to delete state and redo state to get the option then to pay for the state filing fee. Didn't get the option previously which caused the error.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14297