TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Sweet! Great tool! Saves me money every time. Always gets me the correct tax break.
Date published: 2022-02-11
Rated 1 out of 5 by from Confusing, surprise fees, totals didn't add up. After spending several hours inputting information and avoiding up charges, the system still added 3 different fees adding up to over $120, when I opted for the most basic option every time. After having spent all of this time on the site, my patience had run thin and I wanted to be done with all of it as soon as possible, that's probably how they get a lot of people to pay the over charges. My refund total didn't even show both state and federal refund after Turbo Tax's charge, so I am just hoping that I still get both state and federal refunds. As I recall from last year, if you want to talk to a representative, they bump you up to a more expensive version and after you speak to the rep you are stuck paying that extra fee. I didn't opt into any of that this time, so I received no help but still paying way too much to do a simple tax filing. I would appreciate a call from a rep at no extra charge to clarify my tax return amounts and have the extra charges reimbursed. Hoping the company can make this right.
Date published: 2022-02-11
Rated 5 out of 5 by from Great! Makes taxes easy. My 6th year using! Highly recommended.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo is awesome Great job great great greatjob job great job Thanks
Date published: 2022-02-11
Rated 5 out of 5 by from Easy and convenient my expert was on top of everything and made sure i understood everything that was going on. whenever something came up she made sure to fully explain every step and detail.
Date published: 2022-02-11
Rated 5 out of 5 by from Makes it easy year after year! The program walks you through the process with ease, while when in need a friendly expert is there to help.
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome It was great i like how I can do it myself hfgdduts
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is awesome way better then H r block. I really did not seem hard to do this. So thank you
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! I always have a non-stressful experience filing our taxes!
Date published: 2022-02-11
Rated 4 out of 5 by from It's quick and easy It easy to do, and I like the concept of doing it this way
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Sweet! Great tool! Saves me money every time. Always gets me the correct tax break.
Date published: 2022-02-11
Rated 1 out of 5 by from Confusing, surprise fees, totals didn't add up. After spending several hours inputting information and avoiding up charges, the system still added 3 different fees adding up to over $120, when I opted for the most basic option every time. After having spent all of this time on the site, my patience had run thin and I wanted to be done with all of it as soon as possible, that's probably how they get a lot of people to pay the over charges. My refund total didn't even show both state and federal refund after Turbo Tax's charge, so I am just hoping that I still get both state and federal refunds. As I recall from last year, if you want to talk to a representative, they bump you up to a more expensive version and after you speak to the rep you are stuck paying that extra fee. I didn't opt into any of that this time, so I received no help but still paying way too much to do a simple tax filing. I would appreciate a call from a rep at no extra charge to clarify my tax return amounts and have the extra charges reimbursed. Hoping the company can make this right.
Date published: 2022-02-11
Rated 5 out of 5 by from Great! Makes taxes easy. My 6th year using! Highly recommended.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo is awesome Great job great great greatjob job great job Thanks
Date published: 2022-02-11
Rated 5 out of 5 by from Easy and convenient my expert was on top of everything and made sure i understood everything that was going on. whenever something came up she made sure to fully explain every step and detail.
Date published: 2022-02-11
Rated 5 out of 5 by from Makes it easy year after year! The program walks you through the process with ease, while when in need a friendly expert is there to help.
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome It was great i like how I can do it myself hfgdduts
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is awesome way better then H r block. I really did not seem hard to do this. So thank you
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! I always have a non-stressful experience filing our taxes!
Date published: 2022-02-11
Rated 4 out of 5 by from It's quick and easy It easy to do, and I like the concept of doing it this way
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14281