TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Excellent help by phone but a little program bug The phone help I received was excellent. A couple issues arose when I was attempting to e-file. The program was asking for for information for from forms because I had used those forms the previous tax year. However, as I had nothing out of the ordinary, I was taking the standard deduction this year and did not need, nor have, those forms. The program should have been able to figure this out and not ask for the forms.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX THE BEST!!!!! easy to use. Very accommodating. better then taxact.
Date published: 2021-02-28
Rated 5 out of 5 by from Best tax program Turbo Tax is easy and excellent have used them for yrs!!!
Date published: 2021-02-28
Rated 4 out of 5 by from Great Improvements but Needs Two More Things I've been using TT for almost 10 years. The improvements have been monumental as technology improves. I'd like to see the AirBnb section be even better next time we do taxes. This is a common thing for many and a cause of worry we're doing it accurately. Second thing- if I'm paying to upgrade for a tax expert, I want to hit send and have them review first before sending it to the IRS.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and Helpful Turbo Tax is easy and affordable, the program is easy to follow and helpful
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax works pretty well. Turbo Tax has some helpful hints and helpful people that answered all my questions.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is helpful Efficient and user friendly Easy to follow with al the tips
Date published: 2021-02-28
Rated 2 out of 5 by from Very disappointing experience this year Frustrating! I was unable to add my state tax prepayments, so return showed tax due instead of refund. I wanted to pay by PayPal, but option was not available. Tried to call and speak with a real person, but had over a one hour anticipated wait time. This will be the last year with TurboTax
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is very easy ! I appreciate the service and the online options. Thank you so much.
Date published: 2021-02-28
Rated 5 out of 5 by from We love it! This is our second year of using turbo tax and it's so easy to just enter our info and allow the system to do the calculations for us.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 14267
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent help by phone but a little program bug The phone help I received was excellent. A couple issues arose when I was attempting to e-file. The program was asking for for information for from forms because I had used those forms the previous tax year. However, as I had nothing out of the ordinary, I was taking the standard deduction this year and did not need, nor have, those forms. The program should have been able to figure this out and not ask for the forms.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX THE BEST!!!!! easy to use. Very accommodating. better then taxact.
Date published: 2021-02-28
Rated 5 out of 5 by from Best tax program Turbo Tax is easy and excellent have used them for yrs!!!
Date published: 2021-02-28
Rated 4 out of 5 by from Great Improvements but Needs Two More Things I've been using TT for almost 10 years. The improvements have been monumental as technology improves. I'd like to see the AirBnb section be even better next time we do taxes. This is a common thing for many and a cause of worry we're doing it accurately. Second thing- if I'm paying to upgrade for a tax expert, I want to hit send and have them review first before sending it to the IRS.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and Helpful Turbo Tax is easy and affordable, the program is easy to follow and helpful
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax works pretty well. Turbo Tax has some helpful hints and helpful people that answered all my questions.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is helpful Efficient and user friendly Easy to follow with al the tips
Date published: 2021-02-28
Rated 2 out of 5 by from Very disappointing experience this year Frustrating! I was unable to add my state tax prepayments, so return showed tax due instead of refund. I wanted to pay by PayPal, but option was not available. Tried to call and speak with a real person, but had over a one hour anticipated wait time. This will be the last year with TurboTax
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is very easy ! I appreciate the service and the online options. Thank you so much.
Date published: 2021-02-28
Rated 5 out of 5 by from We love it! This is our second year of using turbo tax and it's so easy to just enter our info and allow the system to do the calculations for us.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 14267