TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from They squeeze every penny they can. I did not like how they kept asking me to upgrade, over and over again. Then, if you want to use your return to pay for the service they charge an extra $40!!! That is quite the processing fee. I will file with someone else next year.
Date published: 2021-02-19
Rated 4 out of 5 by from cha It was good but i didn't like the fact that after I did my State Taxes I had to revise them.
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax was veryn disappointing Had to delet my state return in order for it to efile my federal. ?????
Date published: 2021-02-19
Rated 5 out of 5 by from state rejected Manya was so very helpful and polite GREAT CUSTOMER SERVICE
Date published: 2021-02-19
Rated 5 out of 5 by from easy as pie About as easy as it gets .. Been using T/T for 5 years now and have had ZERO issues . I highly recommend this service .
Date published: 2021-02-19
Rated 4 out of 5 by from Best platform I have used This truly is the easiest platform I have used to do my taxes. I like how easy it is to come back year after year and have consistent info transfer to the current tax return. I also like that I am able to upload my W-2 instead of manually entering each amount. There are still a few difficult to understand questions, but for the most part, the help info on the side makes it easier to figure out.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax - Easy to Use I've been using Turbo Tax for years. It makes filing them very easy, and I feel confident that I haven't missed anything. I highly recommend it for those who do their own taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax has been my choice for years I find the software easy to use and clear. I have never had a problem.
Date published: 2021-02-19
Rated 4 out of 5 by from Pretty good Other than getting rid of 199 from last year - it was easy.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Easy! Turbotax makes my life really simple, I hate feeling like tax time is something to dread and rip my hair out over. I like the simplicity of the UI and the thoroughness of the software. It's my go to every year!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14260
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from They squeeze every penny they can. I did not like how they kept asking me to upgrade, over and over again. Then, if you want to use your return to pay for the service they charge an extra $40!!! That is quite the processing fee. I will file with someone else next year.
Date published: 2021-02-19
Rated 4 out of 5 by from cha It was good but i didn't like the fact that after I did my State Taxes I had to revise them.
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax was veryn disappointing Had to delet my state return in order for it to efile my federal. ?????
Date published: 2021-02-19
Rated 5 out of 5 by from state rejected Manya was so very helpful and polite GREAT CUSTOMER SERVICE
Date published: 2021-02-19
Rated 5 out of 5 by from easy as pie About as easy as it gets .. Been using T/T for 5 years now and have had ZERO issues . I highly recommend this service .
Date published: 2021-02-19
Rated 4 out of 5 by from Best platform I have used This truly is the easiest platform I have used to do my taxes. I like how easy it is to come back year after year and have consistent info transfer to the current tax return. I also like that I am able to upload my W-2 instead of manually entering each amount. There are still a few difficult to understand questions, but for the most part, the help info on the side makes it easier to figure out.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax - Easy to Use I've been using Turbo Tax for years. It makes filing them very easy, and I feel confident that I haven't missed anything. I highly recommend it for those who do their own taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax has been my choice for years I find the software easy to use and clear. I have never had a problem.
Date published: 2021-02-19
Rated 4 out of 5 by from Pretty good Other than getting rid of 199 from last year - it was easy.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Easy! Turbotax makes my life really simple, I hate feeling like tax time is something to dread and rip my hair out over. I like the simplicity of the UI and the thoroughness of the software. It's my go to every year!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14260