TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is great I love that it was easy to understand and do myself
Date published: 2021-02-19
Rated 3 out of 5 by from Pretty good I enjoy learning about my taxes more in depth while I do them that is why I chose TurboTax, I feel the fees are a little high but knowing and verifying that they are done and done right makes it worth it.
Date published: 2021-02-19
Rated 5 out of 5 by from easy to use I Had a easy time using this website love how it helps you every step of the way
Date published: 2021-02-19
Rated 2 out of 5 by from Automatic Form Imports Are Not Foolproof It was obnoxious that I could not simply import a pdf of one of my 1099 forms. TurboTax complained that the zip code was incorrect in the imported fields in the form, but the actual error was with the detected state. However I was not allowed to enter the correct state - it only allowed me to change the zip code and did not allow me to address the mistakenly imported state. I had to go back and remove the entire form in my wages and income section and then type in the information by hand, wasting time and defeating the purpose of uploading my tax documents. The process to amend fields from imported documents shouldn't be so finicky, especially for a paid product.
Date published: 2021-02-19
Rated 5 out of 5 by from Product was easy to use Was easy to use and liked the import feature. I did not need the tax expert assistance.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax should change its name From way before I could file my own taxes, I always dreaded having to go to a place to get my taxes done. Fast forward throughout my life and I'm not going anywhere else. I'm telling you, I switched once and got audited incorrectly. Once something like that hits your soul theres no going back. . . So seriously, its not a scary thing with TurboTax. You guys are the best and should definitely change the name to best thing ever. Thanks for my life easier one tax season at a time.
Date published: 2021-02-19
Rated 5 out of 5 by from Live chat is great! I was skeptical about doing my own taxes but, turbo tax walked me right through it. Then when I had questions I would ask through live chat and they were quick and efficient in answering me.
Date published: 2021-02-19
Rated 5 out of 5 by from Every year Since I stop paying out $400 each year it seemed issa been greatttt
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to Use and the Price is Right This was my fourth year filing with TurboTax. Continuing improvements to the program make it relatively painless and time-consuming. Thanks to the developers for streamlining the process for us!
Date published: 2021-02-19
Rated 4 out of 5 by from A Few Issues I always use Turbo Tax because of how simple and quick it is. This year I added the Deluxe add on, and it was more detailed for sure. There were a few areas where the questions were vague and the tips were not very helpful. I ended up having to ask someone that does taxes to help me find what Turbo Tax needed.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14257
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great I love that it was easy to understand and do myself
Date published: 2021-02-19
Rated 3 out of 5 by from Pretty good I enjoy learning about my taxes more in depth while I do them that is why I chose TurboTax, I feel the fees are a little high but knowing and verifying that they are done and done right makes it worth it.
Date published: 2021-02-19
Rated 5 out of 5 by from easy to use I Had a easy time using this website love how it helps you every step of the way
Date published: 2021-02-19
Rated 2 out of 5 by from Automatic Form Imports Are Not Foolproof It was obnoxious that I could not simply import a pdf of one of my 1099 forms. TurboTax complained that the zip code was incorrect in the imported fields in the form, but the actual error was with the detected state. However I was not allowed to enter the correct state - it only allowed me to change the zip code and did not allow me to address the mistakenly imported state. I had to go back and remove the entire form in my wages and income section and then type in the information by hand, wasting time and defeating the purpose of uploading my tax documents. The process to amend fields from imported documents shouldn't be so finicky, especially for a paid product.
Date published: 2021-02-19
Rated 5 out of 5 by from Product was easy to use Was easy to use and liked the import feature. I did not need the tax expert assistance.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax should change its name From way before I could file my own taxes, I always dreaded having to go to a place to get my taxes done. Fast forward throughout my life and I'm not going anywhere else. I'm telling you, I switched once and got audited incorrectly. Once something like that hits your soul theres no going back. . . So seriously, its not a scary thing with TurboTax. You guys are the best and should definitely change the name to best thing ever. Thanks for my life easier one tax season at a time.
Date published: 2021-02-19
Rated 5 out of 5 by from Live chat is great! I was skeptical about doing my own taxes but, turbo tax walked me right through it. Then when I had questions I would ask through live chat and they were quick and efficient in answering me.
Date published: 2021-02-19
Rated 5 out of 5 by from Every year Since I stop paying out $400 each year it seemed issa been greatttt
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to Use and the Price is Right This was my fourth year filing with TurboTax. Continuing improvements to the program make it relatively painless and time-consuming. Thanks to the developers for streamlining the process for us!
Date published: 2021-02-19
Rated 4 out of 5 by from A Few Issues I always use Turbo Tax because of how simple and quick it is. This year I added the Deluxe add on, and it was more detailed for sure. There were a few areas where the questions were vague and the tips were not very helpful. I ended up having to ask someone that does taxes to help me find what Turbo Tax needed.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14257