TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax is easy I found the Turbotax tool very easy to use. I appreciated being able to instantly chat with a tax expert or immediately set up a phone call (I used both options while working on my taxes). The reason I give a four-star rating, I am waiting to see how the filing and refund process goes before considering this an awesome success.
Date published: 2022-02-12
Rated 3 out of 5 by from Turbo tax over charged me It was supposed to be free but you charged me for 2 items I could not figure out why 2 items and not just the 39.00.
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax was a little confusing this year. Not sure why but I had a $6000 mistake the first time I ran through the figures. I went back and did it over and it was fixed, but I don't know why.
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo Tax was easy I was happy with the overall format and result, but it's no longer free since purchased by Intuit and I was surprised to have to pay for both Federal and State fillings idividually
Date published: 2022-02-12
Rated 5 out of 5 by from Love it bc we can Turbo tax was very easy Do use however there are a lot of steps most of them are good steps to keep your privacy and your information personal
Date published: 2022-02-12
Rated 4 out of 5 by from Easy and reliable Super easy and saves all information from past years and there is always people there to help. But stinks I had to pay money to file this year even when I had a simple return
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax made it easy to do my taxes I worry about doing my taxes right But with Turbo Tax its made it so easy
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent Excellent every time for five years in a row! Next year it will be six.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax Is Great I have been a long timer user of Turbo Tax and I find it to be very easy and convenient to use. It is vert user friendly and I also feel I get the most out of using it.
Date published: 2022-02-12
Rated 1 out of 5 by from It's okay! Kept asking me to fill in an EIN number for a 1099 NEC. I didn't have a 1099 this year. Program kept looping me back to this to review. I finally put in the EIN from the employer who sent me a W-2. Very frustrating. Thought this was free but I had to pay for if and paid more than my return. Ridiculous.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14255
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is easy I found the Turbotax tool very easy to use. I appreciated being able to instantly chat with a tax expert or immediately set up a phone call (I used both options while working on my taxes). The reason I give a four-star rating, I am waiting to see how the filing and refund process goes before considering this an awesome success.
Date published: 2022-02-12
Rated 3 out of 5 by from Turbo tax over charged me It was supposed to be free but you charged me for 2 items I could not figure out why 2 items and not just the 39.00.
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax was a little confusing this year. Not sure why but I had a $6000 mistake the first time I ran through the figures. I went back and did it over and it was fixed, but I don't know why.
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo Tax was easy I was happy with the overall format and result, but it's no longer free since purchased by Intuit and I was surprised to have to pay for both Federal and State fillings idividually
Date published: 2022-02-12
Rated 5 out of 5 by from Love it bc we can Turbo tax was very easy Do use however there are a lot of steps most of them are good steps to keep your privacy and your information personal
Date published: 2022-02-12
Rated 4 out of 5 by from Easy and reliable Super easy and saves all information from past years and there is always people there to help. But stinks I had to pay money to file this year even when I had a simple return
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax made it easy to do my taxes I worry about doing my taxes right But with Turbo Tax its made it so easy
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent Excellent every time for five years in a row! Next year it will be six.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax Is Great I have been a long timer user of Turbo Tax and I find it to be very easy and convenient to use. It is vert user friendly and I also feel I get the most out of using it.
Date published: 2022-02-12
Rated 1 out of 5 by from It's okay! Kept asking me to fill in an EIN number for a 1099 NEC. I didn't have a 1099 this year. Program kept looping me back to this to review. I finally put in the EIN from the employer who sent me a W-2. Very frustrating. Thought this was free but I had to pay for if and paid more than my return. Ridiculous.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14255