TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great way to save money. I don't know what happened to my returns last year but every year so far been great.
Date published: 2023-02-01
Rated 1 out of 5 by from Scam Turbo Tax used to be free now I am getting charged $39 for State and a seperate $39 for state as well as $39 to take the charge from my return. This company has gone downhill since I started using it 6 years ago. Also constantly getting bombarded with Ads
Date published: 2023-02-01
Rated 5 out of 5 by from Totally Recommend, So easy to follow !! Just zipped right though , had a few questions that the pop up help button answered . easy to understand.
Date published: 2023-02-01
Rated 5 out of 5 by from Luv Turbo Tax This online service is accurate, fast, efficient and answers all of my needs for annual federal and state tax return preparations. Believe I am getting the optimum tax return benefits with Turbo Tax.
Date published: 2023-02-01
Rated 3 out of 5 by from Pretty good, but fees are getting too high Decent enough for a simple return, but the fees are getting out of hand. Additionally, the fee structure is not clear, so you really don't know what you will be paying until the end.
Date published: 2023-02-01
Rated 1 out of 5 by from Terrible terrible do not use Made me select Turbo Premiere, said whatever fine if I have too. Later on I realized I actually did not need it and before I submitted my returns I tried getting rid of premier. They do NOT allow you to do this. They will charge you the 70$ (I paid after "auto" discount was applied), charge you 40$ as a filing fee, then another 40$ if you choose to pay through your refund. I didn't want to pay for premiere but after that one screen where I clicked "Ok" because it told me I needed to, I couldn't go back. Trash website, scam.
Date published: 2023-02-01
Rated 5 out of 5 by from So easy! Turbo Tax the way to go! Free,easy,no room for error because everything is double checked!
Date published: 2023-02-01
Rated 5 out of 5 by from Grateful Costumer I just want to thank turbo tax for allowing me to file my taxes at no cost. Since my only income is from SS, it is always very important to me to have this free service. I believe this is my 5th year of using their service. I highly recommend turbo tax.
Date published: 2023-02-01
Rated 4 out of 5 by from Overall easy to use Overall easy and fast to use. Just have to be careful of the options. Also it wouldn't let me delete my old business. It did off federal but not off state.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is Awesome! Very TurboTax is easy to use, took me just little over one hour to finish.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 14253
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great way to save money. I don't know what happened to my returns last year but every year so far been great.
Date published: 2023-02-01
Rated 1 out of 5 by from Scam Turbo Tax used to be free now I am getting charged $39 for State and a seperate $39 for state as well as $39 to take the charge from my return. This company has gone downhill since I started using it 6 years ago. Also constantly getting bombarded with Ads
Date published: 2023-02-01
Rated 5 out of 5 by from Totally Recommend, So easy to follow !! Just zipped right though , had a few questions that the pop up help button answered . easy to understand.
Date published: 2023-02-01
Rated 5 out of 5 by from Luv Turbo Tax This online service is accurate, fast, efficient and answers all of my needs for annual federal and state tax return preparations. Believe I am getting the optimum tax return benefits with Turbo Tax.
Date published: 2023-02-01
Rated 3 out of 5 by from Pretty good, but fees are getting too high Decent enough for a simple return, but the fees are getting out of hand. Additionally, the fee structure is not clear, so you really don't know what you will be paying until the end.
Date published: 2023-02-01
Rated 1 out of 5 by from Terrible terrible do not use Made me select Turbo Premiere, said whatever fine if I have too. Later on I realized I actually did not need it and before I submitted my returns I tried getting rid of premier. They do NOT allow you to do this. They will charge you the 70$ (I paid after "auto" discount was applied), charge you 40$ as a filing fee, then another 40$ if you choose to pay through your refund. I didn't want to pay for premiere but after that one screen where I clicked "Ok" because it told me I needed to, I couldn't go back. Trash website, scam.
Date published: 2023-02-01
Rated 5 out of 5 by from So easy! Turbo Tax the way to go! Free,easy,no room for error because everything is double checked!
Date published: 2023-02-01
Rated 5 out of 5 by from Grateful Costumer I just want to thank turbo tax for allowing me to file my taxes at no cost. Since my only income is from SS, it is always very important to me to have this free service. I believe this is my 5th year of using their service. I highly recommend turbo tax.
Date published: 2023-02-01
Rated 4 out of 5 by from Overall easy to use Overall easy and fast to use. Just have to be careful of the options. Also it wouldn't let me delete my old business. It did off federal but not off state.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is Awesome! Very TurboTax is easy to use, took me just little over one hour to finish.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 14253