TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome Easy and convenient really like the app set up very helpful
Date published: 2022-02-18
Rated 4 out of 5 by from On line support lacking I have used Turbotax for many years. Your on line support for questions is lacking. I could find no live support to answer a simple question. The field in turbotax for form 1099-R Payer's state no. is not long enough to fit the entire number on the 1099-R issued by the payer.
Date published: 2022-02-18
Rated 5 out of 5 by from Helpful and sharing this with everyone I know!!! THANK YOU WE HAVE REALLY ENJOYED YOUR SERVICES AND THE CHILDREN ALL USE TURBO TAX AS WELL!!!
Date published: 2022-02-18
Rated 5 out of 5 by from Easy To Use Easy to use, will upload forms through third parties. Very easy to use for people with no tax experience.
Date published: 2022-02-18
Rated 5 out of 5 by from Good experience This manner of filing my taxes is easy and convenient. I have used it for years and appreciate each of the features I’ve used. I did not use tax advisor this time ,but have in the past. It was helpful.
Date published: 2022-02-18
Rated 5 out of 5 by from The experience is getting better the two operators I spoke to were great .I only had two questions and they answered them in a friendly way
Date published: 2022-02-18
Rated 5 out of 5 by from Easy peasy They always make it easy to file. Even when there are issues, it's quick to tell you. But it's frustrating to be have to do all the eSign over again.
Date published: 2022-02-18
Rated 5 out of 5 by from easy as pie I love how easy it is to answer all the questions to ensure you are aware of any claims you may be eligible to claim.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is always my choice! I love how easy the program is to use and the features of being able to clarify information when you don't understand something is amazing. I love how it is explained so that anyone can understand what they are doing and why.
Date published: 2022-02-18
Rated 2 out of 5 by from KY e-file broken for two weeks The KY e-file was broken for about 2 weeks, customer support citing a glitch in their systems. Still had to pay full price despite inconvenience/delay.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 14250
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Easy and convenient really like the app set up very helpful
Date published: 2022-02-18
Rated 4 out of 5 by from On line support lacking I have used Turbotax for many years. Your on line support for questions is lacking. I could find no live support to answer a simple question. The field in turbotax for form 1099-R Payer's state no. is not long enough to fit the entire number on the 1099-R issued by the payer.
Date published: 2022-02-18
Rated 5 out of 5 by from Helpful and sharing this with everyone I know!!! THANK YOU WE HAVE REALLY ENJOYED YOUR SERVICES AND THE CHILDREN ALL USE TURBO TAX AS WELL!!!
Date published: 2022-02-18
Rated 5 out of 5 by from Easy To Use Easy to use, will upload forms through third parties. Very easy to use for people with no tax experience.
Date published: 2022-02-18
Rated 5 out of 5 by from Good experience This manner of filing my taxes is easy and convenient. I have used it for years and appreciate each of the features I’ve used. I did not use tax advisor this time ,but have in the past. It was helpful.
Date published: 2022-02-18
Rated 5 out of 5 by from The experience is getting better the two operators I spoke to were great .I only had two questions and they answered them in a friendly way
Date published: 2022-02-18
Rated 5 out of 5 by from Easy peasy They always make it easy to file. Even when there are issues, it's quick to tell you. But it's frustrating to be have to do all the eSign over again.
Date published: 2022-02-18
Rated 5 out of 5 by from easy as pie I love how easy it is to answer all the questions to ensure you are aware of any claims you may be eligible to claim.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is always my choice! I love how easy the program is to use and the features of being able to clarify information when you don't understand something is amazing. I love how it is explained so that anyone can understand what they are doing and why.
Date published: 2022-02-18
Rated 2 out of 5 by from KY e-file broken for two weeks The KY e-file was broken for about 2 weeks, customer support citing a glitch in their systems. Still had to pay full price despite inconvenience/delay.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 14250