TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Expensive It initially says free filling option. However once I qualified for an education credit I was forced to upgrade 50 dollars for deluxe to claim the credit. Once I finished filling, It charged me for 50 dollars for federal AND 50 dollars for state taxes. I would've just hired an accountant for less money and less time wasted.
Date published: 2021-02-19
Rated 2 out of 5 by from Should be free. Stop asking me to upgrade. This should be a free product. Everything kind of doesn't work and you constantly ask me to upgrade to new levels. Stop having the free commercials there is no way to do this for free.
Date published: 2021-02-19
Rated 5 out of 5 by from Perfect Ms Suzanne was awesome! Could not have done it without her!!
Date published: 2021-02-19
Rated 5 out of 5 by from Super easy Im glad I could ask for help when needed, definitely will use this more
Date published: 2021-02-19
Rated 5 out of 5 by from I love using TurboTax I don’t have nothing bad to say except for me being charged for a simple tax return that should have been free.
Date published: 2021-02-19
Rated 5 out of 5 by from It was very easy to use,Marcy helped me yesterday Marcy did a great job helping me I used Turbo Tax Basic It was so easy
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is the Best Everything is well explained and easy to understand and navigate.
Date published: 2021-02-19
Rated 5 out of 5 by from great very easy to use love the format and will use this service again
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is AWWSOME I'm a 6 year user!!! Always a great experience using TurboTax. I love this app. I always feel secure and confident using this App. Highly recommended!!
Date published: 2021-02-19
Rated 5 out of 5 by from Very helpful for those who don't understand! I hardly know anything about taxes and how they work, but TurboTax makes it SO easy! I just punch in my numbers and they ask me all the questions to help maximize my return! Really couldn't have been easier!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14247
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Expensive It initially says free filling option. However once I qualified for an education credit I was forced to upgrade 50 dollars for deluxe to claim the credit. Once I finished filling, It charged me for 50 dollars for federal AND 50 dollars for state taxes. I would've just hired an accountant for less money and less time wasted.
Date published: 2021-02-19
Rated 2 out of 5 by from Should be free. Stop asking me to upgrade. This should be a free product. Everything kind of doesn't work and you constantly ask me to upgrade to new levels. Stop having the free commercials there is no way to do this for free.
Date published: 2021-02-19
Rated 5 out of 5 by from Perfect Ms Suzanne was awesome! Could not have done it without her!!
Date published: 2021-02-19
Rated 5 out of 5 by from Super easy Im glad I could ask for help when needed, definitely will use this more
Date published: 2021-02-19
Rated 5 out of 5 by from I love using TurboTax I don’t have nothing bad to say except for me being charged for a simple tax return that should have been free.
Date published: 2021-02-19
Rated 5 out of 5 by from It was very easy to use,Marcy helped me yesterday Marcy did a great job helping me I used Turbo Tax Basic It was so easy
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is the Best Everything is well explained and easy to understand and navigate.
Date published: 2021-02-19
Rated 5 out of 5 by from great very easy to use love the format and will use this service again
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is AWWSOME I'm a 6 year user!!! Always a great experience using TurboTax. I love this app. I always feel secure and confident using this App. Highly recommended!!
Date published: 2021-02-19
Rated 5 out of 5 by from Very helpful for those who don't understand! I hardly know anything about taxes and how they work, but TurboTax makes it SO easy! I just punch in my numbers and they ask me all the questions to help maximize my return! Really couldn't have been easier!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14247