TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is more then awesome Turbo Tax is perfect for someone like me. I don't move, I don't change jobs, I don't change bank accounts, I don't have children and I don't get married. I'm a simple guy and I like simple things. I spend a lot of energy to keep it this way. Hum, maybe that's why I don't have a girlfriend. No drive or motivation. F-them.
Date published: 2021-02-19
Rated 1 out of 5 by from NEVER AGAIN I WILL NEVER DO MY TAXES WITH TURBO TAX EVER AGAIN. I FIRST FILED AND PAID. HAD TO GET MY AGI , SO CAME BACK TO IT NEXT DAY. ATTEMPTED TO LOG IN ONLY TO GET MESSAGE NOT ABLE TO LOG IN WITH CREDENTIALS, MY PASSWORD. ATTEMPTED TO DO FORGOT PASSWORD, ONLY TO GET A TEXT WITH CODE. LOGGED IN AND GOT MESSAGE ,NO ACCT WITH THAT NUMBER. THEN TRIED EMAIL TO RESET, AGAIN GOT MESSAGE , NO ACCT FOUND WITH THAT EMAIL. THEN LOCKED ME OUT 4X EACJ 15 ,MINUTES. AND YOU SENT ME EMAIL CONFIRMATION . THEN YOU ASKED FOR ' A' CODE ON THE CONFM PAGE. AND THERE WAS NO 16 DIGIT CODE ON THE PMT CONF EMAIL. THANK GOD I CLICKED ON MY EMAIL CONFI TO ' CONTINUE'AND FILE AND WAS BY ' A MIRACLE 'ABLE TO GET IN. MOST FRUSTRATING EXPERIENCE EVER. AND WHY HAVE INTUIT AND TURBO. ITS ALL THE SAME . VERY CONFUSING. BECAUSE THEY BOTH ASK YOU TO LOG IN. TERRIBLE SOFTWARE AND NOT SMOOTH AND DIRECT. TOO MANY LOOP HOLES TO JUMP THRU. GOOD LUCK.
Date published: 2021-02-19
Rated 5 out of 5 by from Great for taxes Turbo tax is great to use especially if you take the extra time and get the extra benefits.
Date published: 2021-02-19
Rated 5 out of 5 by from 2020 Taxes with Turbo Tax Software was easy to navigate. Availability of live experts was amazing. Will definitely use Turbo Tax again for 2021 filing.
Date published: 2021-02-19
Rated 5 out of 5 by from The bees knees KEEP IT SIMPLE. very easy to navigate. I highly recommend this service
Date published: 2021-02-19
Rated 5 out of 5 by from Nice Job Turbo Tax I really loved the live help this year from the tax professionals on the free version! That wasn't there before you had to pay & I don't have the extra money, so I really liked it. & they people were very kind, informative, & patient! God bless you guys!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome and easy to use! I appreciated the step by step process and will recommend it to others as well!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Love turbo tax it is awesome wouldn't go any other way
Date published: 2021-02-19
Rated 5 out of 5 by from You did it again!!!! Each year it gets easier and easier and thank you for another great year.
Date published: 2021-02-19
Rated 5 out of 5 by from SIMPLE AND INFORMATIVE! I WAS EXTREMELY PLEASED TO HAVE THE OPPORTUNITY TO LEARN WHY SOME INFORMATION WAS REQUIRED. THIS EASY, STRAIGHT-FORWARD FORMAT MADE IT POSSIBLE FOR ME TO LEARN SIMPLE TAX LAWS THAT APPLIED TO MY SITUATION LIKE NEVER BEFORE. I WAS ALSO SURPRISED THAT TURBOTAXS' CARING AND EMPATHY REALLY SHOWED THROUGH FOR ME. AND...BEST OF ALL...MY RETURN WAS FREE!!! YOU CAN'T GO WRONG BY USING THIS SERVICE. THANK YOU TURBOTAX!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14242
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is more then awesome Turbo Tax is perfect for someone like me. I don't move, I don't change jobs, I don't change bank accounts, I don't have children and I don't get married. I'm a simple guy and I like simple things. I spend a lot of energy to keep it this way. Hum, maybe that's why I don't have a girlfriend. No drive or motivation. F-them.
Date published: 2021-02-19
Rated 1 out of 5 by from NEVER AGAIN I WILL NEVER DO MY TAXES WITH TURBO TAX EVER AGAIN. I FIRST FILED AND PAID. HAD TO GET MY AGI , SO CAME BACK TO IT NEXT DAY. ATTEMPTED TO LOG IN ONLY TO GET MESSAGE NOT ABLE TO LOG IN WITH CREDENTIALS, MY PASSWORD. ATTEMPTED TO DO FORGOT PASSWORD, ONLY TO GET A TEXT WITH CODE. LOGGED IN AND GOT MESSAGE ,NO ACCT WITH THAT NUMBER. THEN TRIED EMAIL TO RESET, AGAIN GOT MESSAGE , NO ACCT FOUND WITH THAT EMAIL. THEN LOCKED ME OUT 4X EACJ 15 ,MINUTES. AND YOU SENT ME EMAIL CONFIRMATION . THEN YOU ASKED FOR ' A' CODE ON THE CONFM PAGE. AND THERE WAS NO 16 DIGIT CODE ON THE PMT CONF EMAIL. THANK GOD I CLICKED ON MY EMAIL CONFI TO ' CONTINUE'AND FILE AND WAS BY ' A MIRACLE 'ABLE TO GET IN. MOST FRUSTRATING EXPERIENCE EVER. AND WHY HAVE INTUIT AND TURBO. ITS ALL THE SAME . VERY CONFUSING. BECAUSE THEY BOTH ASK YOU TO LOG IN. TERRIBLE SOFTWARE AND NOT SMOOTH AND DIRECT. TOO MANY LOOP HOLES TO JUMP THRU. GOOD LUCK.
Date published: 2021-02-19
Rated 5 out of 5 by from Great for taxes Turbo tax is great to use especially if you take the extra time and get the extra benefits.
Date published: 2021-02-19
Rated 5 out of 5 by from 2020 Taxes with Turbo Tax Software was easy to navigate. Availability of live experts was amazing. Will definitely use Turbo Tax again for 2021 filing.
Date published: 2021-02-19
Rated 5 out of 5 by from The bees knees KEEP IT SIMPLE. very easy to navigate. I highly recommend this service
Date published: 2021-02-19
Rated 5 out of 5 by from Nice Job Turbo Tax I really loved the live help this year from the tax professionals on the free version! That wasn't there before you had to pay & I don't have the extra money, so I really liked it. & they people were very kind, informative, & patient! God bless you guys!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome and easy to use! I appreciated the step by step process and will recommend it to others as well!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Love turbo tax it is awesome wouldn't go any other way
Date published: 2021-02-19
Rated 5 out of 5 by from You did it again!!!! Each year it gets easier and easier and thank you for another great year.
Date published: 2021-02-19
Rated 5 out of 5 by from SIMPLE AND INFORMATIVE! I WAS EXTREMELY PLEASED TO HAVE THE OPPORTUNITY TO LEARN WHY SOME INFORMATION WAS REQUIRED. THIS EASY, STRAIGHT-FORWARD FORMAT MADE IT POSSIBLE FOR ME TO LEARN SIMPLE TAX LAWS THAT APPLIED TO MY SITUATION LIKE NEVER BEFORE. I WAS ALSO SURPRISED THAT TURBOTAXS' CARING AND EMPATHY REALLY SHOWED THROUGH FOR ME. AND...BEST OF ALL...MY RETURN WAS FREE!!! YOU CAN'T GO WRONG BY USING THIS SERVICE. THANK YOU TURBOTAX!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14242